Dog Friendly Cottages In Port Isaac

Reviews

What our customers say about their holidays

• Rebecca - Verified booking

  We had been very much looking forward to our trip having been to this part of Cornwall Wall many times before.

  When we arrived after a 4 hr drive. The worktops in the kitchen dirtys and all the dining table also dirty. I though ok these are minor things there was cleaning items there i'll wash everything down. We dropped our things off as it was a sunny day. The rain came in we got soaked. Came back to have a shower no hot water. Thought brilliant. There was a john bray booklet in property after ring many numbers we finally got one that worked , well the gentleman said please text me. So we explained we had no water. Was asked to leave property while it was fixed. I contacted them a few hrs later as we had heard nothing. It had been fixed so after been sat in soaking wet clothes for 2 hrs we went back to get a note left from maintenance it would take a further 2 hrs for the water to warm up. This is absolutely not what you expect. 4 hrs in soaking wet clothes to wait for a shower. Then we finally at 9.30pm got into the shower and it flooded with 1 min of being on. We didn't phone maintenance as to be honest we just couldn't be bothered after it took 4 hrs the last time and it was a Saturday night and we were meant to be on holiday. The outside light hardly even worked and wasn't bright enough for the location of the proprty anyone elderly woukd habe struggked if they also had taken a dog. Then the following day tried to wash our dogs with outside shower this also didn't work and looked like it hadn't for a long time. We had stayed in a John bray cottage at Christmas in padstow Town which was absolutely wonderful we had so many lovely touches left for us. This property how ever did not live up to the pictures or standards of that. The halls in the main bedroom had cracks all over them and so did all the hallway walls and walls in living room the whole length where radiator is. John bray contacted us when we arrived home and I explained everything with them. I also contacted Sykes cottages who didn't want to know and offered us no refund. They said we should have contacted house keeping to come and clean the property again for us and also would have sent a plumber out. To be completely honest it took 4 hrs to fix the boiler we were completely fed up and why should we be contacting them when 1 the property should of been clean and 2 should surely check all facilities work before advertising them as so. What made matter worse after I had made my complaints to John bray and skyes I went on the review pay to make a review and they same comment had been made by someone who had stayed in the property one month earlier so they obviously took my £400 for a 3 night stay in early March and didn't bother fixing any of the issues. I would absolutely not book with Sykes cottages again. The accomodation was in a fairly remote place with several cottages around ours which we didn't mind this at all as we visit the area 5/6times a year. And perfect for the things we do but the pictures don't show a true reflection of property. And if you happy ringing multiple times to get thing fixed that's ok but we were not as we tried to enjoy our holiday so stay out as much as possible. For the price we paid in March there were many nicer property's which was a shame .

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• Samantha - Verified booking

  "Siamo stati benissimo!

  Il cottage è favoloso, super attrezzato, confortevole, pulito, luminoso, con posto auto privato, giardino e vista mare. Ci sono lavatrice e asciugatrice che, per chi viaggia con un bambino come noi, sono comodissime. Il supermercato è a 2 minuti a piedi. E il centro del villaggio a 5 minuti di cammino. Ciò che abbiamo amato di più è stata la vista sulle scogliere e su Tintagel e in generale l’atmosfera cozy. Il villeggio di Port Isaac e i suoi dintorni sono un incanto. Grazie ai proprietari che ci hanno fatto trovare un regalo di benvenuto con prodotti locali. Torneremo l’anno prossimo! Grazie!" (“We had a great time!” The cottage is fabulous, super equipped, comfortable, clean, bright, with private parking space, garden and sea view. There is a washing machine and dryer which, for those traveling with a child like us, are very convenient. The supermarket is 2 minutes walk away. And the village center is a 5 minute walk away. What we loved most was the view of the cliffs and Tintagel and the cozy atmosphere in general. The village of Port Isaac and its surroundings are enchanting. Thanks to the owners who made us find a welcome gift with local products. We will be back next year! Thank you!)

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• Martin - Verified booking

  The shower does not drain well and floods bathroom, many areas of bathroom in disrepair requiring remedial work.

  The curtains in main bedroom were threadbare and you can see straight through them. The kitchen utensils were awful, flimsy old and not one sharp knife. There are no hooks on doors or anywhere to be able to hang clothes on, no where easy with a mirror to dry hair or put make up on. The cleaners mid way were superb and did a fantastic job of cleaning. So thanks to them. Very tired property indeed needs overhauling decorating etc. it doesn’t live up to the photographs and is extremely dark in front room. The car park kept flooding from the back/front gate and it made it hard to get in and out of the car. We tried all the phone numbers on the day we arrived (Saturday) as no clear instructions for the heating and immersion were left and those that were there were from a past letting company with 3 different WiFi codes, plus to mention the shower draining. We were unable to get a response from any of the numbers and you ring one number only to be told to ring another so we went without and muddled along. We have stayed in all the houses in upper and lower Treglyn but this was the most uncomfortable of them all. Which is such a shame as such a great place to be.

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• Jacqueline - Verified booking

  The property looks very tired and in need of some TLC.

  Jet spraying the walls to remove the caked in bird poo would be good The beds were extremely uncomfortable, the springs dug in and infact I tried to sleep in each bed as I could not avoid the springs in the main bed. My son, who is less sensitive than me, also had the same problem. It would be helpful to provide cleaning products, there were no surface sprays or cleaning materials for the bathroom, the toilet brush was broken. I would usually give the shower a quick clean everyday it would be great to have a shower cleaner and a useable toilet brush. This is the first time I have stayed in a cottage that doesn't provide a "care package" of milk tea bags and often other goodies, just to get you going. The skylights need something you can open them with and need blinds as the sun shines in directly, which is wonderful, but not so good when you are trying to keep the rooms.cool. Sorry for the long list, but I would want to know if it were my property. Also storage, we found the hoover in front of the door in the downstairs bedroom and the mop and bucket behind the arm chair! We loved the location and views from the upstairs bedroom.

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• B A - Verified booking

  We stayed in Wedge Cottage for a family holiday and were very impressed with the location and quality of accommodation. We are regular visitors to Polzeath and Roserrow is a great base. It is an easy 15 min walk to and from Polzeath beach and a similar walk to the Rock shops for fishmonger/bakery/butcher/Spar. The golf course and leisure centre are only a few minutes walk away. The house itself is in a pretty semi-circular mews with parking directly outside. The cottage has been tastefully decorated and is in very good condition. The beds were really comfortable and all with crisp white linen. There was everything we wanted in the kitchen with plenty of crockery/cutlery etc and all the equipment you would need. The garden is fenced so secure if you have small children. The shed in the garden was a god-send for storing surfboards/wetsuits etc. We were lucky with the weather and able to have a bbq (supplied) and eat outside. There was a good welcome pack on arrival with tea, coffee, milk, bread, butter, cake along with bin bags, dishwasher tablets and washing up paraphernalia. We will definitely be back!!

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