Dog Friendly Cottages In Minehead

Reviews

What our customers say about their holidays

• Cheryl - Verified booking

  There are a few positives about this property; the location is very good for Dunster and local beaches.

  It is a lovely building and the upstairs is spacious, garden is lovely. However, I am a surprised that Sykes use this property as a rental as there are many negatives and we were definitely overcharged for the week we spent there. There is mould in both the shower room and bathroom (I took photos which I will send to Sykes, why aren't you checking properties you rent out?) We were two families with four children, this is unacceptable. There was a damp patch on the landing wall, a patch of plaster missing in the kitchen. This is general maintenance that should be completed by the property owners and Sykes should be checking the properties are acceptable for people to stay in. There was not enough bedding for six people so we had to ask for more, there were not enough glasses, bowls, plates for six people. There was only one tea towel, no oven gloves, which is dangerous. There is a washing machine but no clothes airer to hang clothes and only five pegs for the washing line. The cupboard over the sink in the shower room is situated so you hit your head. The sofa and chairs in the lounge were really uncomfortable and dirty and the whole house smelt of dog when we arrived. It also needed updating generally, it was tired and unloved. The house was clean on the surface but there were cobwebs in every room. It needs a thorough update and clean. Some of these issues have been mentioned in previous reviews and in the guest book in the house. Yet the owners have ignored feedback and just taken more money from guests. Unacceptable. We have stayed in many lovely properties throughout the UK and this is the worst we have experienced and I'm disappointed that Sykes are marketing it.

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• Jenny - Verified booking

  Before you go to the Old Police House in Dunster, make sure that all the problems have been addressed - and how they do that I don't know.

  It's the challenge we have issued to the owners and Sykes. In 2022 the property had very good reviews but 2023 it seemed to all go wrong. In essence many of the previous reports of 2023, particularly August and September still rang true in December when we went. We were confronted by a grease caked oven (roll on Christmas dinner) and unacceptable areas of mould. Thankfully we made contact with the owner and they got hold of the cleaners to come in and degrease the oven and clean some of the mould off the walls and replace light bulbs (although we dusted the chandeliers!) Some minor items had improved, plenty of cutlery, glasses, new roasting tin and even a colander.) . Some of the walls need redecorating, chipped dado rails need painting and the lounge furniture needs either cleaning, recovering or replacing. The carpet seemed new and clean. The kitchen and main bathroom are modern (save for the grease and mould!!). The heating is good and the main bedroom was comfortable for us. The linen is contract linen and was clean and comfortable (although the cleaners should have removed some of the previous occupants laundry). While the property description includes a wood fire in a downstairs bedroom 'with the first basket of logs provided free' the owner commented 'we haven't done that in years!' . So the description may not be relied upon!! The owner and Sykes have made noises about getting their act together. The property has all the promise of being rather special. However, how you get an assurance that everything has been sorted is not clear. If they offer us a free weekend with every expectation that we can give it a clean bill of health - you'll be hearing from us!

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• Helen - Verified booking

  Generally the house was great, but more information needs to be provided to guests about the rubbish/recycling collections.

  General rubbish and recycling are collected weekly, alternating between the two. Unfortunately when we arrive the previous guests hadn't put the general rubbish out to be collected so it already contained two weeks worth of rubbish. We put out the recycling for collection but unfortunately as no guidance was left for us several of the items weren't taken as not every councils recycles the things we're used to them taking. This meant more rubbish for the general collection which was already overflowing. I would assume new guests would arrive and then have three weeks worth of general waste in the black bin and nowhere to put their own rubbish. Surely if we're asked to check in an hour later, cleaners should be making sure and notifying either yourselves or the owner that the rubbish hasn't been collected, especially during the current pandemic. We also found litter by the side of the sofa in the living room so clearly checking in an hour later doesn't necessarily mean that the place has undergone any deeper a clean than before!

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• Ellen - Verified booking

  We had an exceptional Christmas staying at Elsworthy Farm cottage.

  Becky was an incredible host: she met us and guided us back to the cottage as we arrived in the dark; the cottage was beautifully decorated for Christmas; we had a generous welcome hamper on arrival; and we always had plenty of wood to enjoy the rainy days spent by the fire. The kitchen was also perfectly equipped, enabling us to cook a full roast for Christmas lunch! We have also quite literally never stayed somewhere as clean as Elsworthy Farm Cottage. There wasn’t a speck of dust or cobweb in sight! The valley the cottage sits in is very picturesque, with an outlook from the property of the sheep grazing in the nearby fields and, if you’re lucky, wild deer wandering the paddocks. It was only a 15 minute drive into Minehead whenever anything was needed from the supermarket; and the beautiful villages of Dunster and Porlock was also only a short drive away. We couldn’t have been happier to spend Christmas here and hope to come back soon.

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• Chris - Verified booking

  This is an excellent holiday cottage in a very beautiful yet remote position on the edge of Exmoor.

  It has a lovely, secluded garden with beautiful views in every direction. It will not suit everyone as it takes at least 10 minutes to get to any main road through narrow country lanes. The nearest shop (1.6 miles) is open in the mornings only and there is no pub, contrary to Sykes listening. The friendly and helpful owners live close by. With private arrangement they allowed us to recharge our electric car from their electric supply. This greatly enhanced travelling on Exmoor where there are few charging points. The cottage is not easy to find after a long and tiring journey. We suggest the directions be revised. Message to Sykes: please change the formatting of your emails. Most people will use their smart phones to read emails from you, especially when they’re on holiday and your formatting is unnecessary fussy. Putting your message in a box does not help readability, just use simple email text.

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