Dog Friendly Seaton Holiday Cottages

Reviews

What our customers say about their holidays

• Barry - Verified booking

  THE PROPERTY.

  The Stone Cottage was a wonderful property. The rooms were spacious, had tall ceilings, were extremely light with large windows to enjoy the surrounding extensive grassed tidy garden and the open countryside, and were tastefully furnished. The kitchen was generally well equipped. The house accommodated 4 couples very well EXCEPT that one of the so-called bath/shower rooms was in fact just a WC. This is a MIS-DESCRIPTION - made worse by the fact that our lead traveller telephoned Sykes to confirm the facilities pre-booking and was misled then, too. We required and expected 4 bath/shower rooms but did not get them. SYKES AS AGENT. Sykes were very slow to reply to messages sent from the lead traveller’s account pre-visit, or sent meaningless or incomplete replies which in turn had to be queried again. Phone calls had to be made to chase up. When eventually answered (typical wait time 15/20 mins) call centre staff could not provide any additional information to help to resolve queries. Sometimes they called back and sometimes they did not. In one case the call staff member’s personal style came across as argumentative when asked about feedback published on site describing ‘rickety outdoor furniture’. (However, the faulty wi-fi later reported from on-site was resolved by a local contractor early in our stay)

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• Lesley - Verified booking

  We had a lovely holiday in Beer.

  Craft Cottage is in the village itself so it is an easy walk to the local shops, pubs, restaurants and beach. When we looked at the parking in the details before our holiday we thought it might be a bit of a pain having to walk down the road and unlock the gate every time, but it was easy to do and caused no problems. It was out of season, therefore the shops/restaurants were open for shorter hours or less days, but we didn't find this to be a problem. Because it was out of season, it was lovely and quiet. Everyone parks outside Craft cottage to visit the Village Store, which would be more annoying in high season as it would be busier. It is quite noisy outside in the mornings with deliveries to the shop and the school buses reversing into the bus stop. The cottage is very comfortable and had everything we needed. We weren't able to get the gas fire to light while we were there which was a little bit disappointing. There is central heating also which we were thankful for. We have a small dog who isn't able to walk very far. This meant that to reach any level grass for him to use for toileting, we had to go up to the cliff top car park. However, there are lovely views from up on the cliff so although it was a bit of a palaver, it was worth it! We would definitely visit again.

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• Maureen - Verified booking

  We enjoyed our stay at the Stone house.

  We found it a superbly peaceful location, Ideal for children and dogs. It was a little more remote than we had expected, and due to the elevated position of the house, necessitated using a car to reach the beach or town, for all but the fittest. The house was huge and generally comfortable, although some of the antique looking bedroom furniture was not that practical ie a wardrobe only suitable for a giant and a lack of dressing table type space. We were disappointed to find that the promised welcome pack including a bottle of English champagne, fresh fruit and flowers was not provided. All that was left was a bottle of Prosecco, a box of mixed teas and a pack of coffee - not even any fresh milk! The kitchen was totally lacking in any of the basics normally available for food preparation/storage, that from our experience, have usually been found in similar properties. For a property with two dishwashers there were no dishwasher tablets and there were insufficient cups for 9 people to allow for dishwashing. We were also unable to find any cushions for the garden chairs, which were quite uncomfortable. There were also no hand towels for the bathrooms/toilets and a lack of spare toilet rolls. All of these things are minor but just irritating and with a little more thought could be easily rectified.

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• Richard - Verified booking

  AS your records will show, this is the second time that we have stayed at The Stone House, so it goes without saying that we love the property.

  It is in a wonderful location, enjoying lovely views over adjoining countryside, it has accommodation that comfortably accommodates our large family and has an air of quality and good taste. Its location, though rural, is only a short drive to various towns including Lyme Regis, Seaton and Charmouth, all of which are worth visiting. The Harbour pub at the bottom of the road (only walkable by the most hardy I would say) was very pleasant, with log fires and was dog friendly. However, we were disappointed this time to arrive (in the dark at this time of year) to no heating and hot water and no internet. It was also difficult to get a mobile signal unless you called from some locations upstairs or out in the garden to the north. We don't remember having the same problem before and without the internet, it was a challenge to get in touch with Sykes Holiday Cottages. A very pleasant man came to the house, but was unable to sort out the boiler during his visit (which had apparently lost pressure), so he had to resort to turning on the immersions. Please note that even though the use of the immersions ensured we had hot water in about an hour, it was scalding hot which also made the tap itself untouchable. We remained without internet throughout the holiday.

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• Patricia - Verified booking

  From the original contact with questions on the cottage with Sykes to the contact with the owners for the access, I have nothing but praise for this little gem of a property and the booking process.

  The cottage was just as described and had everything you could possibly want and more. It was truly home from home, not the usual 'sterile' holiday let with only the bare basics to survive, there was an abundance of extras, books, DVDs, children's books, games. Plenty of glasses, crockery, children's bowls/plates, chairs outside, picnic bags, blankets etc etc etc. There are two huge bedrooms, with another really good size double and a cute single, (which was nabbed straight away by my grand daughter, with a huge teddy bear that she didn't want to leave behind !) With it being in the middle of the village, yes there was a little noise from the bus stop, but nothing major, but if you want a central position then there will be some traffic noise, but it's not a busy village with through traffic. It is truly a lovely traditional seaside village, with 3 pubs that offer good food, tea room/cafe, cocktail bar, fish and chip shop and a lovely restaurant, which also offers its full menu as a takeaway option if you cannot get booked, add to that the cafes on the beach and you will be well catered for. I would don't hesitate to come again, and hope to revisit in the future Thank you Craft Cottage for a lovely week with my family

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