Dog Friendly Prestatyn Holiday Cottages

Reviews

What our customers say about their holidays

• Allie - Verified booking

  On arrival, out of respect, I took my shoes off but unfortunately the carpet in the bedroom was soaking wet.

  When discussed with staff, they said it had been deep cleaned prior to us arriving. The cabin was clean and well presented but unfortunately with the carpet being so wet, there was a strong damp smell throughout. The shower was cold. This was mentioned to the reception staff, no one came to sort it. Due to having PTSD, I have a service dog. I explained this to staff but unfortunately this wasn’t passed down and I was repeatedly questioned by multiple staff (some lovely, some not so kind) about this even though she had her labelled harness on. Unfortunately, 1 member of the bar staff was extremely rude- when I went to the bar to get a drink she was standing with her work colleague, looked me up and down and said to her work colleague ‘You can sort that one’. There was a dog roaming around outside the cabins, pooing everywhere which the owner didn’t clean up even though there are lots of dog bins. I had to point this out to staff. I refuse to pick up other people’s dogs poo. On leaving, there were two males sat in their car on the carpark right outside reception smoking very strong cannabis. Marian staff were seen walking past the car but nothing was mentioned. The car parking spaces were small and the disabled parking spaces were small too, there was only 4 and were being used by people in large trucks with no blue badges displayed. As a disabled badge owner, this is extremely frustrating!! I would like to say on a positive note- Jason the handyman was an absolute godsend and I wished I got to thank him before we left.

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• Rebecca - Verified booking

  This property is so cute, stylish & comfy - really felt like home from home.

  Perfectly placed in the middle of Rhyl & Prestatyn with nice coastal walks either way. It however does need a few little things just to make it 10/10. - no hooks on bedroom or bathroom doors (sounds petty but don't realise how useful these are until you don't have any) - washing machine & dishwasher smelt fusty & mouldy. Dishwasher did improve as it was used through the week but washing machine did make clothes smell a bit fusty - edge of bath cracked - no mirrors in bedrooms, only a full length one right at the top of stairs. Had to be careful not to step too far back when doing hair & make up - no TV signal so have to use apps to watch any telly. Couldnt add new apps as it asks for a PIN that wasn't provided so had to watch some stuff on our phones - information about bin collection is wrong in the welcome pack, says they collect on Thursdays but it was actually Wednesday - there is a CCTV camera in the back garden, I get it's for security when the property is empty but did make me feel a bit uneasy being filmed when out in the garden - some the lights in the property are bit strange, no shades on the energy saving bulbs & quite often when we put those lights on they would keep going straight back off - took about 4 times of turning on, off, on, off before they actually stayed on All in all the property is great & we would return again in the future.

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• Tor - Verified booking

  Generally a lovely property but requires a really good deep clean.

  Kitchen draw was filthy any some cupboards required a clean before putting anything away on arrival. Downstairs loo hadn’t been cleaned, some loo cleaner had been put in it to make it look as though it had. Could do with a door mat at the bifold door. So many opened cleaning products - perhaps just try to have one of each and have them under just the kitchen sink? Washing machine needs a clean. The doors into the property need a vacuum whilst being open. Bit of storage in the bathroom would be helpful, perhaps a basket tower storage or mending the shelf so you can put tooth brushes ect on. Loved the comfy sofa and was so easy to get to the beach -even with some works going on. Parking was really easy and found the property easily. Host was very helpful and very kindly supplied a baby gate and helped when the tv stopped working. Just needs a deep clean and a bit of a tidy in the kitchen.

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• Gemma - Verified booking

  Our lodge was in a lovely spot, up in the corner and a short walk to the facilities.

  It was clean but did have a dog smell. (I chose a doggie lodge as I wanted the option to invite a friend I was visiting in Wales over for coffee with her dogs, but we always went out!). The shower was big and always had plenty of hot water. The spa was a bit disappointing. The jacuzzi was attached to the pool and was cold (we had goosebumps!), the sauna had 'turned itself off' so was only 50 rather than 80 as it heated back up, but the steam room was good. We ate at the restaurant the first night and enjoyed our food and drinks. We were given vegan custard without being told it was vegan, but the colour and consistency of it looked all wrong. This was sorted quickly and yummy ice-cream was brought out very quickly to go with the delicious sticky toffee pudding! Huge range of cocktails on offer too.

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• Pamela - Verified booking

  We had a lovely stay.

  This house is in a great location. We were so pleased that it you allowed dogs to stay. The pans for cooking in were great. Completely none stick and looked brand new. The crockery was good. Thank you for the goodies too. Bottle of proscecco, chocolate, crisps, etc. That was a lovely thought. The shower leaks a little when used. The leak comes from where the hose comes out of the shower itself. Just letting you know because of it being electric. Also you need something on top of the cupboard to put the hot pans and grill pan on. You have nice cupboards and it would be a shame to ruin them . It would be nice to have a mirror in the back bedroom too. Thank you so much. We had a lovely stay

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