Dog Friendly Cottages In Newport

Reviews

What our customers say about their holidays

• Jennifer - Verified booking

  A couple of comments about House-keeping.

  The cardboard and recycling bag in the kitchen was half full of previous visitors papers. Empty wine bottles in the orange bin provided in cupboard (I did move them into the bin outside with the green lid). Lots of hair and fluff between cushions on both sofas which we put in the Ash Bucket by the fire. That bucket hadn't been emptied and was about 1/4 full. The Meat tins and baking trays in the oven were in a disgusting state (I have taken photos) When i turned the oven on to cook a pizza on opening the door after waiting to get warm a huge cloud of smoke and fumes greeted me and it actually stung my eyes and was very irritating. I feel the oven needs a deep clean and the baking trays need replacing. The day before departure I went to the bin with the green lid to put our black rubbish bag and empty blue recycling bag. Not easy access to open the doors on this bunker style bin (I'm not very tall so could not reach inside very easily) The bunker was quite full of black bags and when I tried to move one it started to tear and banana skins almost came out. The main recycling bag at the very bottom was virtually empty apart from a cardboard toilet roll which appeared to have been nibbled by something. With the amount of rubbish still in the bunker I feel it could encourage little unwelcome visitors. We hadn't got much rubbish at all, only half a black bag and I disposed of it in the bin on the caravan park, although I am aware you're not supposed to. Apart from the above, we had a wonderful time and Little Barn is a perfect location for visiting relatives and lots of places to visit and would return in the future.

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• Anne - Verified booking

  The property is pretty and in a nice location.

  Unfortunately when we arrived it had not been cleaned and we were met with dirty bed linen and towels. After a nine hour car journey this was so disappointing as we just wanted to relax. After reporting this the cleaners came and did a quick whizz round offering to leave the hoovering and dusting which i declined and asked them to do it. Later we noticed that there were old dirty marks on the single bed sheet and bleach marks on the towel. No mopping took place on hard floors either. The cottage suffers from damp which is evident in places and the bed quilt felt damp even though the heating is good. Lack of attention to little things such as the two tin openers did not work and a knife had no point to it. The muck heap opposite the front door didn't bother us much at this time of year until the farmer came to move a couple of loads of it which left mud/muck outside and i noticed he broke up some of the concrete with his tractor. Had to move our car and go out for fear of being blocked in while he did this. When the lack of cleanliness was reported, the caretaker offered us 50.00 for 3 of us to go for dinner but we were too tired to go out after our journey unfortunately so couldn't take it up. The welcome pack was nice and appreciated. There were no logs but caught the cleaners as they left and asked them for some. They left some but we couldnt light the log burner and there were no instructions anywhere as we are not used to log burners.

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• Allan - Verified booking

  The barn was very clean and in a very quiet location within walking distance to a couple of nice beaches.

  My kids loved the gas fire and the smart TV with access to Netflix. I booked the break as a last minute getaway the night before we were due to arrive and paid £877 for three nights. On arrival at around 3:30pm we found that the property had no power (electricity completely off) I phoned the management company who got an electrician out pretty quickly to be fair however he couldn’t resolve the issue as it was a DNO fault and didn’t know when power would be reinstated (nobody’s fault really but meant we didn’t have power for the majority of our first day) not sure if others were advised about sn apparent power cut but nobody let us know when booking. There was also an intermittent issue with the water at the property so that when you opened a tap on some occasions no water at all would run not sure if it was an air lock in the system or something but it was annoying sometimes waiting a few minutes before running any water. A few comments I read beforehand were mostly about stripping bedding and separating towels atc which if I’m honest wasn’t too much trouble but at almost £900 for 3 nights stay I feel that this should be included really. So in conclusion it wasn’t a bad trip by any means I just didn’t feel like I had good value for my money. All the best

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• Sandra - Verified booking

  We have been holidaying in Newport for over 15 years sometimes twice a year with our extended family staying in multiple cottages, houses and Bungalows.

  We have also stayed at The Croft before and love it’s convenient location and safe, level garden for our dog. Unfortunately we returned a day earlier this holiday, last Thursday in fact, as we found the double bed mattress very hard and uncomfortable and the pillows far too flat together with the too firm sofa in the living room (although we did remember to take an extra 4 cushions of our own to help with our comfort this visit). We found also to leave one toilet roll for two adults for a week was a tad mean together with no toilet bleach or cleaner either. I appreciate there are many spiders and webs this time of year but didn’t expect to have to clear them in the double bedroom myself with the broom in the hall cupboard. The property is designed well and the decoration is superb but we both agreed that sadly it didn’t meet our comfort needs this time.

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• Bridget - Verified booking

  The cottage was lovely and clean.

  However my feedback as to why I would not recommend your company is due to the nature of the emails and texts that you sent. Firstly to be advised several times before arrival and 24 hours before our departure that we should strip the beds, empty dishwasher, put the rubbish out, place towels etc in a pile and make sure the cottage is clean and tidy is an intrusion on our holiday. The last thing I want is a reminder 24 hours before departure by text and email of this nature as I am on holiday and do not want to be thinking about my exit. Secondly your charge for the cottage surely includes cleaner costs. I have never been asked before to strip beds, put rubbish out, empty dishwasher etc etc when at a holiday cottage. Quite bizarre. I will not be using your company again and will not be recommending.

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