Dog Friendly Porthmadog Holiday Cottages

Reviews

What our customers say about their holidays

• Jamie - Verified booking

  This is the email we have sent to you and had no response: To whom it may concern, I am still awaiting re Response from my previous email in regards to the dog supplement error.

  We have now returned from our stay and are extremely dissatisfied with the misleading and inaccurate portrayal of the property; Frustrating the property photographs show the log burner but it doesn't provide any wood and is potentially not a real burner at all? This should be made clear. The bathroom is in really poor condition with major mould issues and spurting shower that is leaking . Needs attention and appears not being cleaned properly as mould flying off whenever water from shower hits it. Slippery tiled floor and no bath mat provided is dangerous. Really disappointed with quality of property. General theme of stingy provisions left- small and tired towels, not a single dishwasher tablet, not enough washing up liquid, toilet paper or hand soap for 24 hours. The parking was made impossible to access due to the bushes that hadn’t been trimmed. We are still waiting on our refund for the dog that was an error as we didn’t have a dog with us. We contacted you about this ahead of our visit. We would also request a partial refund on the booking overall due to the poor state and quality of the property and was not as advertised in pictures or description. I eagerly await your response. Regards, Jamie Trigg

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• Megan - Verified booking

  When arriving at the property it had not been cleaned.

  Dirty bedding on the floor, bins not emptied, microwave dirty. I made two calls to the owner which were not answered and left a message as per instruction on the email. When they did not reply I then ended up making three phone calls to Sykes as we were starting to panic we wouldn't have any beds to sleep in. They also couldn't reach the owners and said there had been a mix up with emails so cleaners hadn't been booked. Sykes organised for some cleaners to come who were lovely and very apologetic even though it wasn't their fault. They then had to clean the house around us while we were making a meal. This was not a very relaxing start to our holiday. We had a builder call in twice, once to check the leaking roof and then to ask when we were leaving as he needed to fix it. The house is very spacious and in a great position but isn't as well equipped in the kitchen as other holiday homes I've styed in. We didn't park in the yard as we enjoyed sitting in it but had no problem parking either outside the front or in the harbour car park. We were very happy with Sykes and grateful to them for sorting our problem out, not so much with the owners and would of appreciated an apology.

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• Susan - Verified booking

  A lovely quaint old cottage in beautiful Borth y Gest.

  Small but clean and welcoming. Steep staircase with quirky sloping floors upstairs. Modern well equipped kitchen with plenty of crockery, cutlery and utensils, huge larder style fridge containing a lovely bottle of wine, with small freezer compartment, dishwasher and washer dryer. Double bedroom, with extremely comfortable bed, overlooking a lovely feature rear slate patio area with table, chairs and loungers, a further garden area with woods beyond. Twin bedroom overlooking the front. Parking is opposite the cottage. Borth y Gest is a lovely unspoilt village and Llanor is within easy walking distance to some beautiful beaches, Samsons Bay being our favourite. Close to the Welsh Coastal Path there are many lovely walks in the area. An ideal place spot, close to the shops and amenities in Porthmadog (just a walk around the bay and boatyard) and within driving distance of other picturesque places on the Llyn Peninsula and further south towards Harlech. Excellent easy communication with the owner.

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• Dave - Verified booking

  On the whole I enjoyed my break.

  Two issues (both of which I have already shared with the owner) tarnished what would otherwise have been a 5* review. 1. When I arrived the back yard was full of rubbish. Someone left three bags of rubbish (used takeaway containers) tired up if the yard. The local wildlife (seagulls) had shredded the bags and strewn the contents avoid the yard. The owner applied and gave me a small refund to compensate for the inconvenience and because I then cleaned up the mess myself. I had to, others I could not have allowed my dog to use the yard. 2. The flat roof over the bathroom has a leak. This too I reported to the owner. I used the bathroom water bins to collect the drips. ON THE PLUS side, excellent location. God selection of pubs and restaurants all within a short walk of the Cottage. Ready address to the heritage stream railway only a few minutes walk from the cottage. I really enjoyed my stay.

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• Natalia - Verified booking

  Absolutely fantastic property, full of character and age, but with comfortable beds, lovely bedding and very warm, good shower pressure etc.

  Kitchen very generously equipped and with premium crockery, really a pleasure to use. Fantastic contact with the owner who is very warm and accommodating and real expert of the area (check out the cottage guide for walks, cafés etc). Fantastic location in the most stunning village and basically walking distance to Porthmadog (our best discovery was of a path along the shore both ways -to see amazing beaches or if you follow the curve of the bay and walk up between houses you will get to Porthmadog harbour (if you're not sure, ask at Sea view cafe). New cafe Bae Borth (?) really worth a visit, run by lovely Canadians - the chowder was out of this world, and great selection of cheese and local tipples to eat in or take away. 10/10, we'll be back!

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