Dog Friendly South East Holiday Cottages

Reviews

What our customers say about their holidays

• Stephanie - Verified booking

  We arrived for the 1500hr check-in to find the patio doors open and the owner still busy inside.

  The dishwasher and washing machine were partway through their cycle and the owner departed to purchase mould remover for the bathroom. He returned with wine, chocs and strawberries which was very kind of him. However, he left with the washing machine and dishwasher still going. We then noticed that the lounge and both bedroom doors had been damaged in what appeared to be a fight, with one bedroom door sealed shut. The lounge carpets were dirty with crumbs and hairs and all surfaces were very dusty. The kitchen floor and table were also dirty with dust, hairs and crumbs with greasy surfaces. There was a lack of cutlery, crockery and drinking vessels and the sink and taps were loose and unclean, with plates etc still on the drainage tray. It was so awful that I vacuumed the entire place myself and attempted to remove the grime from bedside tables and worktops. Despite this, our friends who arrived later noticed immediately how grubby the whole place was - very embarrassing for myself as I organised this break for everyone. The bedrooms and bathrooms were also filthy and strongly reeked of cigarette smoke, with aged pillows and mismatched bed linen in one of the rooms and a blocked toilet in the other. The smell when in bed was so bad that we left the next day. The 'double' beds were also 2 single mattresses held together by a double fitted sheet which came partially off in the night and the mattresses separated to leave an annoying gap. One of the beds had spiders in it which appeared when the duvet was turned back. I spent most of the night on the settee in the lounge. This 3 day stay cost us £939 and it was terrible - I don't know how it has a 3 star rating. The owner needs to get the entire place professionally deep-cleaned and dispose of all the pillows and probably mattresses, which we didn't dare look at. And properly stock the kitchen and clean and tidy all the drawers and cupboards. And sort the doors and fix the toilet. There was also a lack of smoke alarms.

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• Nick - Verified booking

  Basically a very pleasant and comfortable cottage for two people set in a lovely part of the Cotswolds within easy reach of numerous attractions, but, and there is always a but, the devil is in the detail and it is in the detail that this cottage fails.

  Our feeling was that the owners have rather given up. The occupancy rate is clearly rather low and the level of care and attention likewise. All of the following complaints are, in themselves minor, but they add up to making what could be a really lovely experience turn out to be a bit frustrating. The information (or perhaps instruction) booklet clearly dates from Covid and has not been updated, similarly the rack of tourist information leaflets is wildly out of date, many are dated 2018. The lighting, particularly in the living room is so poor that reading during the evening is difficult. The TV is very small and the DVD player only worked once. The instruction book did not seem to refer to the TV on the premises and the remote control did not work properly. The kitchen was quite good but the fridge was only a larder fridge without even a compartment to make a tray of ice cubes or to freeze ice packs for picnics. There is no washing machine which is unusual these days. I believe that electrical appliances should have a PAT test certificate, only one had and this was some years out of date. I also believe there should be a gas safety certificate on the premises but we couldn’t find one (forgive me if I am wrong about either of these points)

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• Michelle - Verified booking

  Appin Cottage was a lovely little property in a fabulous location and was well enough equipped for a short break.

  Lack of outdoor space was an issue for us as we enjoy spending time outside relaxing. There is only a (very) small area to sit which is on the road so no privacy. The cottage unfortunately was not clean when we arrived. There were dirty trays in the oven and the floor needed a good clean. 2 hoovers are provided however neither worked so I had to resort to a dustpan and brush. I wouldn't like to say how long the floors had not been cleaned but they were not good. There was also a very strong pungent smell of what we thought was mould/damp/drains as soon as we entered the cottage and remained throughout our stay. Due to the lack of a hoover, I lifted the rug to shake off outside to discover it was full of mould on the underside. There were also no starter logs provided as stated in the listing. As the cottage has a damp feel, it is quite cold so logs are necessary whatever the weather. Overall, it is a lovely little place but could do with being checked by the owners. I have already been in touch and informed them of the issues.

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• Sophie - Verified booking

  Such a sweet cottage in a perfect location.

  Right in the middle of everywhere we wished to visit during our stay. It made it all the more special that we went in the festive period. Many beautiful places to see with lovely Christmas lights and decorations. The cottage was well equipped with everything we needed, we took our own towels as we were unsure but the host even provided these. Left us milk in the fridge for arrival and we really enjoyed the log fire. The cottage was perfect for us and a real quiet location, laying in bed looking over the endless fields - bliss. Lovely big bath for you to use after a long day of exploring then plenty of kitchen utensils and utilities to ensure you can cook a nice meal then cosy up by the fire. We had a great stay and felt there was nothing the host could improve on. We only wish we could’ve stayed longer! I would recommend this place and in fact have already suggested our friends stay here when they plan to visit the cotswolds in 2021. Thank you for a lovely stay.

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• Steve - Verified booking

  The property is in need of a refurbishment,(especially what they are charging for it) it is very dated and there is a lingering stale smell.

  It looked nothing like it did in the photos on your website! Despite this the general cleanliness and maintenance was very poor. The sofa bed was stained and extremely uncomfortable to sit/sleep on. There is carpet throught including the bathrooms which is not hygenic. There was black mold on the shower curtain which is unacceptable and a potential health issue for guests. The sink in the bathroom had a plug with a bit of wire attached to it? The second bathroom has a broken/dripping shower head. The bedding was old and didn't look as if it had been cleaned and the beds weren't made properly. The mattresses were extremely uncomfortable. There was an old pub style bench on the decking so nowhere to sit and relax. Although the park itself was lovely this was just not acceptable accommodation for us to holiday in so we left after one night.

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