Dog Friendly Surrey Holiday Cottages

Reviews

What our customers say about their holidays

• Aimee - Verified booking

  The house itself is wonderful.

  Lots of space, great open plan kitchen dining living area. Rooms are all spacious and comfy, hot tub and garden are lovely. Local area is quiet but nice pubs and walks are a very short drive away. Hot water situation is quite tricky, especially with a house of 10 adults. Waiting 30 mins between everyone’s shower is unreasonable and a lot of us had freezing cold showers only despite all showers being quick and no baths. The house is missing a few essential bits, we had no washing up liquid or dishwasher tablets or normal tea bags. Lack of bins for recycling inside the house. No handsoap in the upstairs bathroom. The kitchen equipment is also a little limited for a house of this size. We had 10 people staying and struggled when cooking, lack of pots / pans, bowls etc. The aga is also tricky, mainly as the dials have no numbers on them and they get burning hot when in use so it’s hard to select temps etc. Sykes as a booking agency are extremely difficult. Website is inaccurate and unhelpful, causing a major issue with my booking that I then had to pay extra for. Their phone options are unhelpful and they point blank don’t respond to emails - I was told this on the phone. To the point where I had emailed repeatedly asking to speak to someone about my booking, had no response, and then had my entire booking cancelled.

  Read more less >

• Samantha - Verified booking

  A fantastic location and a comfortable cottage.

  The grounds are incredible and it's really a pleasure wandering around them. However I would have liked to know in advance that I had to keep my dog on the lead all the time. She's not very confident with other dogs so I book these kind of places so that she's free to run and that wasn't possible here. Nevertheless absolutely amazing grounds. In the cottage everything you needed was on hand though not having a covered areas to put on and take off muddy boots was a bit of a nuisance. It meant that mud was tramped into the cottage or that the door had to be left open while you each had a go on the mat. Again not a huge issue but is something that I thought could be better. The bed was the most comfortable I've ever slept in I think. I'd really like to know what mattress is was. I wasn't very well while I was there and the bed was just lovely to snuggle up in. It's quite a minimalist set up, very smart and sleek but for me it lacked that cosy feeling. Overall a fabulous place to stay with some minor bits that could be improved to make it 5 star all categories.

  Read more less >

• Lorraine - Verified booking

  We had a fabulous holiday at the Observatory Annexe and were made to feel very welcome by our hosts Debbie and Ian.

  Debbie greeted us on arrival and they both came to see us on the morning we left. During our stay we had one small problem with the tv remote and this was sorted straight away. The annexe itself is delightful and very modern. It is well equipped and comfortable. The view onto the patio and beyond is stunning. We enjoyed our walks with our little dog through the private woodland. The Surrey Hills area itself is really beautiful and there are many interesting places to explore. We climbed both Box Hill and Leith Hill to admire the stunning views from the top. Dorking was a very nice place and we made good use of the excellent butchers there . Thankyou for our welcome gifts and for introducing us to Denbies vineyard! We can highly recommend the Surrey Gold white wine, the rose and the sparkling too. The Annexe is a place we would love to visit again and highly recommend. Lorraine, Neil and Tammi(dog)

  Read more less >

• Rebecca - Verified booking

  We had a wonderful stay at the Observatory Annexe.

  Thank you to Ian and Debbie for providing such a beautiful place to stay. The annexe has everything you need and us really nicely presented/decorated. Little things like having shampoo, conditioner, dishwasher tablets, hairdryer provided were lovely little touches, alongside a complimentary bottle of wine and delicious biscuits. The shower was amazing as was the bed where we both had the best sleep! There are lots of walks and places to go but we also really enjoyed just taking in the stunning views from the sofa and reading a book or two in the peace and quiet. We also wandered around the property grounds which were lovely too. We loved our stay and wish we could have stayed for longer. We can't wait to book another stay soon!

  Read more less >

• Susan - Verified booking

  A great deal of thought has obviously gone into this extremely quirky little bedsit.

  Except for the lawned area which does require mowing, the on-line photos are quite accurate, the sofa and bed are comfortable and the bed linen and towels are of very good quality. The new fixtures and fittings are also of very good quality, it is a shame tho' that some of the smaller details (eg a toilet seat that actually fits the toilet) have been overlooked. The property has great potential but is obviously still a 'work in progress' when not let out. However, all kudos to the contact, Lu who was charming and did her very best to help with the couple of problems we encountered during our booked 4 night stay. Unfortunately for us, the area was just a little too noisy and we came home a day early.

  Read more less >