Dog Friendly Norwich Holiday Cottages

Reviews

What our customers say about their holidays

• Belinda - Verified booking

  We arrived at the cottage, parked on the very small forecourt (I have a Skoda fabia but it still protruded onto the pavement.

  After we unloaded the car we made a drink using our own tea and milk as there wasn't any at the property as promised. Sat in the one usable seating area in the garden which was uncomfortable (no cushions) overshadowed by an elder dropping berries so a bit messy to sit on and next to a fuel tank that smelt strongly of fuel/oil Immediately the dogs next door began barking and jumping at the fence which disturbed our dog to the point that he didn't want to be in the garden, this was almost continuous. Later on I used the oven to reheat some meatballs and sauce that I had prepared but couldn't find an oven glove. I couldn't find a cloth to wipe the side either, or a dishwasher tablet but luckily I had brought some with me. Once in bed (which was very comfortable) we could clearly hear the neighbours conversation and shouting through the bedroom walls. At 7 am on the Sunday morning loud banging from the neighbours woke us all up, this went on for about 10 minutes. Over breakfast we unanimously decided that we would all rather be at home than in that cottage. My opinion of the property is that it is not a holiday cottage, there weren't any nice views out of the windows or from the garden, you faced the back door and the boiler from the seating area . It was incredibly basic in furnishings and kitchenware, badly maintained with broken/loose tiles as you stepped out the shower, loose/drooping shower rail upstairs. The garden was neglected and uncared for with overgrown grass and bushes, a green mossy chair and concrete seats (covered in elder berries. We packed the car, locked the door and drove home. I have rented many cottages over the years and this is the first time I have given a bad review. The cottage is more suited for long term rental and is certainly not, in my opinion, condusive to a relaxing holiday. I would strongly recommend street viewing the property before booking it. We booked the cottage for a week and stayed for approximately 18 hours, notified the caretaker that we had left by phone call and spent the remainder of our holiday at home.

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• Tracey - Verified booking

  We stayed at 1 The Dell for a week in September.

  The chalet was clean and the kitchen was well equipped - apart from the lack of any oven gloves. The tea towels supplied were very thin meaning it was impossible to get anything out of the oven without getting burnt. The fridge freezer was a good size and efficient. Nice dining table with comfy chairs. The living room was a good size but the sofa was awful. It was L shaped and although the seats were reasonably comfortable, the back was awful. It was very low, giving no support above the shoulders and the cushions were dreadful. We added pillows from the beds for extra comfort. It is also quite small - there were only 3 adults in our party and we feel if there had been four of us we would not have been able to fit on the sofa. There was another chair but this was horrible - uncomfortable and the legs were so wobbly we didn't risk sitting in it. The bathroom had a constant smell in it and the shower was awful. Absolutely no power and the shower head looked like it had never been cleaned or de-scaled. The bedrooms were very small but ok. Furniture was fine and our adult daughter was quite happy in the twin room. This may not have been the case if there were two adults in there though as it was tiny. The double bed was not great - a hard wooden frame made it uncomfortable to sit up in and the bottom of the bed has wooden ends that stick up. There is very little space to get round the bottom of the bed and we had only been in the chalet 10 minutes when my husband hit his knee on it causing bleeding and swelling - not a great start! The mattress was ok but not the best - we kept rolling into the middle. So there were negatives which would probably prevent us going there again, but it could be so nice if these were addressed. The decor of the chalet was lovely - we liked the beach theme. The location is perfect, Mundesley is a lovely village and to be so close to the beach was great. We did enjoy our holiday but the bed, shower and sofa definitely need addressing.

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• Ayesha - Verified booking

  Absolutely wonderful campsite.

  The staff are so lovely and cannot do enough, they have been so welcoming from before we even got here! The cabin is brilliant, very clever layout for lots in such a small space. The beds and sofa are very comfortable, and good quality bedding is included. Be warned if you have a small toddler that likes to touch everything (like ours) the microwave/oven, kettle, cutlery draw are all within easy reach and can be turned on very easily by them. Don't go mad with shopping as not a huge amount of place to store, but there is a decent size fridge with a little freezer box at the top. You wouldn't be able to cook large meals, but we've done well with pre cooked pasta, ready meals and tinned stuff in the microwave and hob. We tried the local fish and chip shop a couple of times and that was really tasty, we used the corner shop for essentials/snacks and just drove to the sainsburys in Attleborough for more specific things. Lovely little day out to the zoo next door and it's great to hear the zoo animals at night. The onsite Park is probably more suited to slightly older children, my 4year old was just a little too small, and my toddler wasn't able to do very much, but they just love running around the grass anyway! We drove to the little park in Attleborough one day which is a nice little play area for them both. If you come in winter time like us, make sure you have wellies, it gets very muddy everywhere!! We loved it so much, we managed to extend our week by a few more days, and the park team couldn't have been more helpful with this!

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• Ean - Verified booking

  Lovely area.

  Very flat so do expect blustery days. Cottage is well fitted out and stocked, but sadly no microwave oven so no quick snacks. We used the log burner only on our first day . We could not see the flames due to build up of soot on the inside of the glass door. We both noticed a faint smell of wood smoke in the kitchen in the evening's during the week we presumed this from adjacent property but this did not detract from our stay but should be looked at. As there's no TV aerial fitted so you need to rely on Wifi to watch any program's but using your own account. Unfortunately you lose the benefits of wifi at around tea time when village usage exceeds wifi capacity. The main point we would reiterate from the write up is the bedroom access stairs. The access upstairs to the bedroom and raised bath are definitely not for the old or infirm. The down stairs bedroom which is built in an insulated wooden extension was cold even with the heating on on frosty nights . There is only enough room to just to walk around the bed so there's is no room for hanging space for clothes. The rear garden needed attention and maintenace but it was early in the season. A visitor book leave helpful comments would have been nice addition. None of the above really detracted from our holiday and not enough to contact the owners durning our break. Hope this is helpful. Regards Ean

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• Jean - Verified booking

  On arrival and having unpacked, the first time we flushed the toilet we found that it wasn't working properly and was unusable.

  The office was locked and so we called the two out of hours numbers both of which were on message service. About an hour later a very angry looking young man arrived, he marched through our houseboat without speaking to us, he proceeded to stomp in and out . Then the owner arrived and insisted that the toilet was checked that day which it clearly had not been. It wasn't really all that clean anyway. If on cleaning and flushing it would have been found faulty . When I disputed her claim the owner just rudely talked over me . We then had to pack up all our belongings and move to another houseboat.

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