Dog Friendly Cottages In Salcombe

Reviews

What our customers say about their holidays

• Peter - Verified booking

  The property flatters to deceive… Initial impressions are good, clean and fresh, however it slowly goes downhill.

  The Lounge – the marketing images create a false representation, the lounge is now tired and in need of painting, the furniture is different than that shown with the sofa and 2 chairs tired and dirty, even stained in places. It also has cluttered shelves, a window blind I had to untangle to get to work and a TV smaller than my laptop. Main Bedroom, great view from the window, however and again, the picture used is deceiving, this room is also in need of decorating. The picture does show the super king sized bed, but doesn’t show that it is only fitted with kingsized bedding – 6’’ smaller all-round, so the bedsheets only just hang on the corners of the mattress and come off when you sleep and the quilt doesn’t hang over the side of the bed but only just reaches the edge of the mattress, making for a difficult sleeping experience - thankfully you've still got the view out of the window as you untangle yourself from the bedsheet in the early hours. The Bathroom – fantastic, big bath, great shower heated floor and plenty of room. However, there is one thing to watch, because the floor is sloping towards the shower the bath is chocked up at one end by 2 pieces of wood, one was missing resulting in the bath moving when you climb in – I did find the wedge the following morning under the bath, presumably knocked out by the cleaner. The Kitchen – Poorly conceived and very poorly appointed – 10 Dinner plates and only 4 side plates, no matching mugs, not in a themed way but in a random way. Cupboards full of a random and eclectic mix of pots, pans (8 off), casserole dishes, roasting & baking trays (9 off) and general kitchen utensils - enough for at least 3 cottages. The dinning table has flaking varnish and is sticky to the touch, the Everhot Range Oven is very nice (different than the pictures), but not really that practical in a holiday let, as mastering cooking on a range needs practise and planning – you're not going to come back from the beach and throw something together quickly for tea! But if your planning on bread making, a full roast dinner or baking you'll be fine. Again the marketing pictures show a clean fresh and uncluttered kitchen, it isn't…in fact I would have to question the cleanliness of the kitchen. The property feels much more like somebodys second home, furnished with surplus items from the main house, than a considered holiday let.

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• Peter - Verified booking

  The excellent location was familiar to us and views from main bedroom are stunning.

  The property was well furnished and equipped and comfortable. The level of cleanliness was a bit wanting, as we came across dog hair and spiders webs in many places. The building has obviously settled over a longtime, but we found the sloping floors quite disconcerting and the two stair cases steeper than normal with limited depth of tread, making them difficult to negotiate. The hand rails were a must use. The offset rear gardens is strange and off putting in its use.We arrived promptly after the set time, after a two hour journey so we’re in need of the bathroom so we’re agahast to find less than half a roll of toilet roll! This was followed by no bread or milk which we have enjoyed as standard from other holiday rentals, particularly when there no local facilities (shop/store) within three miles. A bit disappointing and if we were a party of four, would have been an appalling. The large double bed was extremely comfortable, but on our departure found that the mattress cover was horribly stained from bodily fluids, which indicated to us that it had not been changed /washed since the very hot weather in August. This was an unacceptable standard and needs to be reviewed in the future. The rugs in the bedroom also smelt of dogs. The property is quirky and has character which we appreciate and enjoyed which makes it a bit bespoke and not everyone’s choice, given their expectations. For us the cottage proved to be very convenient and comfortable evening retreat which requires some basic minor cleaning improvements /checks. This cottage is probably priced fairly average in terms of tariff, so needs to address the cleanliness issues which we have highlighted. We are not picky people, but felt that we had to feedback our recent experience.

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• Joseph - Verified booking

  The property was adequate, we were a party of two.

  Although the property can accommodate 4 people it would be tight especially when accessing bathroom and toilet facilities. It is ideal for 2 persons. There were a few little niggles, broken outdoor security light, wall utility light still not working, shower light not working and the cooker hob left in ‘locked’ mode. We did question amongst ourselves what responsibility the letting agents have in actively monitoring equipment and checking any outages during the handover period. We got the distinct impression that the letting agents were very much reactive while clients have to be proactive. Some foodstuffs were left in the cupboard we certainly would have not used them. Personally, I think all foodstuffs left by clients must be removed by the letting agents. How old the half bottle of tomato ketchup was who knows? Allowing foodstuffs to be re-used is against Food Hygiene Regulations and unquestionably undesirable during a Covid-19 pandemic. However, these ‘little niggles’ did not detract from what was an enjoyable week. We essentially used it as a ‘bolt-hole’ and ate out every night. It was clean we did not experience any obnoxious smells. The dedicated parking space was a bonus, as parking in Salcombe is always difficult. The equipment was extensive, it would have been useful if the hair dryer had been listed along with the folding deckchairs, as we travelled with these items. The view from the garden was delightful looking over the rolling hills of South Devon. The garden was reasonably well maintained and had a good level of privacy. The town centre is about ½ mile from the property and there some steep inclines, no problem for ourselves, but could be an issue for potential clients.

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• Catherine - Verified booking

  Though this property was overall very good it would benefit from a safety assessment, please see below.

  Point 1: on the upstairs landing there is an open plan balcony that drops to the ground floor just inside the front door with a large chair situated adjacent to it. We were so concerned one of our grandchildren could climb on the chair and fall over the balcony we removed the chair to the adjacent bedroom. Point 2: when entering the property via the side gate there are flagged steps down to the lower level with a 4 foot wall adjacent to the steps which allows adventerous children to get onto the wall, this would definitely benefit from a barrier to prevent access to the wall. Our 3 yr old grandson climbed along it and fell off, fortunately landing on his hip then banging his head badly.....could have ended so much worse! Point 3: the trampoline entrance was situated adjacent to the flagged steps stepping down to the garden. The same adventerous child whilst climbing up the steps to the trampoline on one occasion fell backward, fortunately twisting but face planting onto the flagged steps causing facial damage. Had he landed backwards with his head it could have been so much worse. I subsequently cut the ties securing the trampoline in position and rotated the entrance to the grassed lawn. Point 4: the hot water from the taps is exessively hot and could easily scald if not careful. Point 5: the wooden steps down from the outside balcony to the lower garden level would benefit with a small gate to reduce the risk of young children falling down. Also sone of the risers at the back of some steps were missing. Photographs of the injuries are available on request.

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• Kathy - Verified booking

  The cottage is in a beautiful spot.

  View from front bedroom lovely. However the photos of the lounge must have been taken with a wide angle lens after it had just been decorated. It would have been very small if 4 adults were staying. The room and furniture looked grubby and worn. The settee and chairs were uncomfortable and the TV was tiny. Only two of us stayed and the hot water ran cool. The garden was pretty but very overgrown and we got soaked by the wet bushes when letting the dog out. There should be a note on the details to say that the cottage is unsuitable for older people and young children due to the steep and irregular stairs. The beaches were beautiful but the climb back up the hill is not for the faint hearted. One route has 134 steps and a steep path. Pubs in Salcombe had long queues for lunchtime dining, one was closed and another only open certain days due to Covid. Obviously this is understandable but visitors may want to take more food with them. Details state parking usually available outside cottage - it is early morning and evening but if you go out during the day you won't find a space when you get back. In places the access to East Portlemouth is by single track roads with occasional passing places. The roads were very busy and we were there in June. Dread to think what it will be like in school holidays. This is the first time that we wouldn't return to a cottage booked through Sykes and we went home a day early. Cottage needs decorating and more comfortable seating then it would make a good base for younger guests.

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