Dog Friendly Cottages In Dartmouth

Reviews

What our customers say about their holidays

• Anthony - Verified booking

  Really nice apartment with every possible convenience included, the outdoor space is perfect and a nice place to relax in the sun.

  The photos on |Sykes are accurate so I will not talk about the many good points of being there but just be sure it suits everyone a couple of points; Although very close to the "flat area" by the river / boat pond it is still up a steep (short) hill, followed by a set of very steep internal stairs to the front door with a sharp bend at the top (like climbing a turret). Will not be a problem for most people and was not for us but happy we didn't have anyone with us who was infirm - not sure if previous reviews mention this. The parking permit is a godsend as parking is really restrictive in Dartmouth, even then its hard to be sure that you will get back into Mayors Avenue car park at the end of the day. The curtains / blinds do not give enough shade to block out the morning sun, this could and should be easily fixed by the owners with some blackouts. Church clock tower practically next door with hourly rings - although I never actually heard any before 4am I did wake for all of the others. Gets better over the week and quaint Please pay attention to the instructions for waste disposal, the family in the week before us left bags of rubbish from a barbecue in a dustbin on the terrace (why is that even there?) which was not removed by the cleaners and we didn't notice for a couple of days until the smell / fly's started. Not cool guys and plain lazy, did not appreciate cleaning up after you and taking that rotten fish through the apartment. Anyway, despite the above we had a great time and Simples is almost ideal, I think just some better curtains would be a simple fix.

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• Perry - Verified booking

  Barberry Brook was awful, it was filthy, dusty, run down, absolutely full of cobwebs/spiders/Insects and flies.

  We could not stay there. The owners weren’t there to greet us, we were wandering around for 45 minutes before just letting ourselves in to be disappointed. After phoning them to complain they were extremely rude and uncooperative. We had to wait well over an hour and 30 mins for them to return. The whole site was nothing like the photos, very run down, no tennis court as advertised, filthy games room and junk everywhere. The Photos online seem to be from years ago. Sykes wouldn’t return our calls to the emergency helpline, therefore leaving us stranded with zero assistance at 7pm. We wanted help for an alternative accomodation and none was given. Therefore we left the property and booked into a hotel, leaving for home the next day. We have now been told we cannot claim our money back. I have left a review on trip advisor with more details. We will never use or recommend Sykes again, and have been left extremely upset and our holiday ruined. This needs looking into further, I would suggest Sykes visits these kind of holiday cottages/establishments every so often to review the star rating as this certainly was far from a 4 star and very overpriced. We will carry on trying to get our holiday refunded as we feel it’s extremely unfair as to how we have been treated, especially trying our hardest to get help from Sykes but being left until the next day without any contact from them.

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• Anthony - Verified booking

  Several issues.

  1. First evening. The electricity went off when I was in the shower. Called on site manager about 6.00pm. Turned out there is a meter that has to have £1 coin inserted several times to keep the power supply on. Although this is free, we didn't know this had to be done. 2. Also first evening. Bought some shopping in local supermarket. Heated the electric oven up to 180 temperature and soon after there was a strong greasy smell and the oven was close to smoking, so the food was burnt. Also when the hot plates were in use, the oven came on as well, even when switched to off. So called manager back and he checked it and said he couldn't touch it, not to use it and to phone Dartmouth office on Sat 17th Sept. On the 17th the maintenance man came and had to use pliers to adjust the temperature knob as best he could. On Saturday evening we used the oven again and it still became very hot and the temperature indicator was still not correct. We had to turn it down to about 130. 3. The accommodation next door, 305, is being refurbished and so from mid week onwards there was drilling, banging and endless use of power tools. This started about 9.00 am and, when we returned back after a day out, it continued until about 5.30pm. We are disappointed about the issues we encountered. The accommodation is not worth what we paid. Please respond to this complaint. Mr T and Mrs J Pearce

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• Dean - Verified booking

  I found Sykes a real problem to communicate with.

  Messages or WhatsApp took at least a day to be replied to, and it's quite impossible to speak to a human on the phone. After arriving and getting the local office details, all was great. We had an electrical issue at the start of our holiday but the local office dealt with it really quickly and made repairs while we were out, and we had no further problems during our stay. Simples was perfect for us and our dog. We loved it there. It has been finished to a high standard, is well equipped and comfortable. It is right in the centre of town and convenient for just about everything. The small courtyard garden is a real bonus. Be aware it is very close to a lovely old church, with a chiming clock. This really didn't bother us and we slept really well, but it could bother some. Also the entrance stairs are fairly steep, but again this wasn't an issue for us. In fact we didn't want to leave, and are already thinking about booking Simples again for next year.

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• Claire - Verified booking

  Balmoral is a beautiful property, with fantastic facilities.

  A real home from home. We were very sad to leave. The views are amazing from the lounge and main bedroom. When we booked it was advertised as having a gas fire and sky tv. The gas fire was not working, though the heating was very good. The TV did have sky to watch but you couldn't use catch up or use the 'smart' apps like iplayer/netflix to use your own account as the owners would not let us have the pin, so if like us, you are not used to watching live tv I would recommend you take your own Amazon fire stick or Google chromecast etc. The advert says property has 14 steps to access it, which is true but there are another 100+ from the town centre, so it is not a property for anyone that is not ok with steep hills and steps. The steps and steep climb though do give you the views and quietness out of the town, but with the benefit of being only a 5 min walk into town. Dartmouth is a lovely town with some lovely walks nearby.

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