Dog Friendly Cottages in Cumbria

Reviews

What our customers say about their holidays

• Vicky - Verified booking

  The property was totally unsuitable for us.

  There were several flies in every room and evidence in ceilings and walls where people had squashed them. Many spiders on ceiling and especially corners. When I booked I explained we must have ground floor accommodation as my husband can no longer manage the stairs. I was totally horrified to find steep stairs going up to kitchen and living room. As we arrived in the dark and later than we had intended there was nothing we could do about it that night. We phoned Sykes the following morning and they said they were unable to assist with finding us alternative accommodation but would get their customer service to contact us by phone. To date this has not happened. We were left by ourselves, stressed and worried where we would sleep that night. Once back home we are straight into a planned building project and extremely busy. The only communication Sykes have had with us is an email 27.9.23, 20 days after our 1 night stay from Customer Relations Team saying Francesca will respond to us. She has not called. Asking us to complete another questionnaire is their only contact with us We are left out of pocket for the 3 nights we could not stay in our accommodation and still stressed by the experience. We are extremely disappointed with Sykes and would not wish this situation on anybody else. I am hoping that by writing this report it will galvanise Sykes into contacting us direct and resolving this problem. Since 18th sept we have heard nothing other than the 1 email mentioned above . Vicky

  Read more less >

• Glynnis - Verified booking

  We had a wonderful time at Hazelseat!

  Stunning views, incredibly quiet and tranquil and a perfect retreat from city life. The house is so spacious and everyone aged 1-60, including the dog, felt immediately at home. The bedrooms are all lovely with very comfy beds and plenty of bathrooms with good showers. We all loved the hot tub overlooking the rolling hills, playing silly card games around the dining table and a perfect house for hide and seek! The sitting rooms were so comfy for catching up on TV. The kitchen is fab and so well equipped, with complimetary box of goodies. The first challenge when we arrived was to find the cutlery drawer...it's so clever! (We found the answer in the property manual!) We drove to the indoor swimming pool/games room/shop/playground and really enjoyed having the pool to ourselves for our 45 min session. There are quite a few damp patches on the walls in the house, but it's such a large property and so full of character it didn't bother us, but needs repairing to ensure it can continue to be enjoyed in the future. You also need to take care on the drive, I can confirm it is a little uneven :) as you negotiate the turns up to this magnificent house, take it slowly! We packed so much in to our 3-night stay, hiring a boat on Windermere and walking in Grasmere, it was the perfect start to our summer break! We all loved the house

  Read more less >

• Clare - Verified booking

  The views from this house (Hazel Seat) are simply breathtaking.

  I don’t think I could tire of sitting at the kitchen table looking out at the changing vista - we’ve had snow in mountains and deer running through the fields. But what makes this house special is what’s inside. I’ve been to some wonderful hotels and houses in my past but this is by far the nicest most well equipped rental I have ever stayed in. It is decorated beautifully, spacious, clean. The beds are all wonderfully comfortable, there was not one moment when we ran out of hot water with all 13 adults here all week … even down to the detail … the matching wooden hangers in all the wardrobes, the fact that the house is for 12 people and there are actually more than 12 of everything - cups, teapots … a fridge and freezer large enough for all, and it all matches. We will definitely return here again. In fact we haven’t even left yet and we are already planning our stay next year. Thank you for sorting out the faulty hob so quickly, you were friendly, efficient and very quick. We are sad to be leaving but looking forward to sharing your beautiful home again soon.

  Read more less >

• Kate - Verified booking

  Would be glorious if looked after.

  Very shabby,holes in walls half filled,skirting hanging off,damp wet walls in most of the bedrooms,wardines with no rail,ill fitting doors,mould growing in the lounge all making hazelseat a sorry sight compared to reviews from last year which is a shame as the location is beautiful. Facilities wise we had 8 of everything... For 11 guests... 1 toilet roll per floor...and literally 2 pumps of hand wash for fear of it getting stolen. It hadn't been cleaned adequately before arrival,yet we were expected to strip all beds and leave clean and tidy....it was certainly left cleaner than when we arrived. Also the pool is a 20 minute walk away,as is the shop...no details of this within the house or operating instructions for any of the white goods. I would also like to point out that there is either very large mice,or paranormal activity between the hours of 2/2:45am... As we were woken most nights to shuffling tapping and banging downstairs and also in the yellow bedroom. Wouldn't stay again or recommend without some big changes and a makeover

  Read more less >

• Sheryl - Verified booking

  We stayed at 8 Woodlands.

  There was space for one car towards the front of the lodge due to leaving space for the lodge to the back of 8 Woodlands. Enough space though so all was ok. The lodge had everything in terms of cutlery, plates, pans, trays and bin bags. Was a very nice touch to have some coffee, tea and milk sachets on arrival along with washing up liquid, tea towel and toilet roll. Plenty of towels were provided for our weeks stay. We were impressed with the lodge itself and the grounds. Close to the lake for a morning stroll with the dog which was just over the main road at the bottom. Everything else was a driveable distance, 15 mins to Coniston, 30 mins to Bowness or Ambleside. The only downfall was the main bed. One side dipped making it uncomfortable to the point of feeling you were to fall out of bed when turning over. Wasn't great for the back really however I survived and made do. All in all loved our holiday and would stay again but a different lodge due to the bed

  Read more less >