Dog Friendly Cottages In Polzeath

Reviews

What our customers say about their holidays

• The B Family - Verified booking

  Loved the fact there was plenty of space for everyone that was secure and safe not to worry where the little one was playing. The downstairs bedroom for one of the group who can’t manage stairs too well was almost spot on, just needed a bigger shower cubicle to make it perfect. Possibly a square cubicle with an outward opening door, as the sliding doors limit how much space you have to get into said cubicle. Lovely big kitchen and dining area, fantastic space for home cooking and plenty of seating for everyone. The table could do with a lazy Susan to spin food round when serving (but passing food round and over others added a bit of fun to meal time, much to the amusement of our toddler). A decent sized fridge/freezer for a big group with varying dietary wants, and a second chiller for drinks was a very nice addition. Don’t often find it in houses we’ve been, but there were plenty of seats by for everyone in the living room area for us all to sit down. Could have done with a second tv in kitchen area for those who don’t enjoy football of an evening, or other shows etc when winding down of an evening). Loads of space to park our three cars with plenty of room around etc, good access to front and back of the property from the driveway. Possibly a discreet handrail up the front steps would have been useful for the eldest in our group, but not a huge issue. We also got a very quick response when we had a minor issue with the gate where it wouldn’t fully close, somebody was out to take a look within half an hour of calling. He was lovely and friendly and the gate was fixed that same day (a Saturday too). Very efficient and meant our toddler and small dog could continue to enjoy the whole outside space in the sunshine.

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• Maria - Verified booking

  We had a lovely week in Cornwall and the property provided us with a great base for our stay - it’s a fantastic location, walking distance to beaches.

  It has everything you need. The garden is lovely and there’s loads of space at the property which is brilliant for family stays. However we found that the cottage was not particularly clean, for example drawers and shelves in the kitchen had bits of dirt in/on them and I was a bit horrified to find an actual mussel in one drawer which was not us as we had not cooked any mussels! The cutlery drawer front is broken - as it was last year (we stayed in the cottage last year as well) we mentioned this in our feedback last year but nothing had been done to fix this and it was difficult to open the drawer which needed to be accessed regularly. In the end we had to put the cutlery tray up on the work surface which is when I discovered the mussel underneath it. Drawers in the other bedrooms were also not very clean. The freezer was not very clean. As we mentioned in our feedback last time the cottage is great and has all the facilities you need but some things are just a bit dated and don’t function as well for example the showers. Also the spin cycle on the washing machine did not always work. My friend was staying at a John bray place in the Highcliffe estate Pengelly and I was a little surprised to discover that he paid only £60 more than I did; Pengelly is a vastly more modern and clean property. I feel that the dated facilities and lack of cleanliness could be reflected more in the price of the property which is expensive. I appreciate that sheets and towels are provided at the cottage which is great. Having said all this, we had a lovely stay at the cottage, it has everything you need and we really like the space and privacy you get (which you don’t get as much of at Highcliffe). We did have a lovely week there.

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• Tim - Verified booking

  We very much enjoyed our stay & overall the accommodation was very good, well designed & comfortable.

  The beds & bedding in particular were very comfortable. We did have a problem with the boiler which locked out on low water pressure on one occasion for some reason causing a worrying noise - the plumber who was called out came quickly & was very efficient in diagnosing & fixing the problem. The curtain rail in the lounge over the patio doors kept coming loose which was annoying. As we also run our own holiday let we're likely to be picky so please take the following comments in that context - you don't need to publish them they're more use for the owner. A shower in the upstairs bathroom would have been very useful. The other issue with the upstairs bathroom was low water pressure so that running the bath was very slow & you couldn't use other water supplies upstairs at the same time. The kitchen was well equipped but some items were missing which would be very useful eg. microwaveable glass mixing bowl, casserole dishes so this area might need a review. In addition the electronic scales didn't work & it turned out the batteries had leaked acid & needed replacing - we did this for you. The finish was beginning to peel on some of the kitchen cupboards (e.g, around the dishwasher). Cleanliness around the apartment was generally good however the sofa looked a bit grubby in places (being a light colour it's not very serviceable) & the tiled floors - although vacuum cleaned - gave the impression of not having been mopped recently. Hope you find this useful as that's the point in going to the trouble of providing it! Many thanks

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• Fiona - Verified booking

  We have been coming to Cornwall for nearly 50 years, and we have stayed in countless John Bray properties in Trebetherick.

  This is the first property that we have been disappointed with. Whilst the location was superb and the garden views lovely, the bungalow itself was very dated and lacks what you would expect in a rental property in 2023. The kitchen facilities were basic, small fridge, mismatched crockery and cutlery - it desperately needed updating and felt quite unloved. The bathroom off the breakfast room was equally dated and the shower didn't work - only producing a trickle of water on full power, so was unusable. The second bathroom was also very dated, and the shower was passable (just). The two T.V.'s had the basic channels, but surely SMART T.V's should be expected now - not that we spent much time watching T.V. but our two teenagers were quite disappointed. The general cleanliness was inadequate with lots of cobwebs and a previous tenants' underwear left in a drawer for us to find! We love coming to Trebetherick, and don't like writing negative feedback, but this property is in much need of attention, care and some modernisation. The location is so perfect, it seems a shame that this property wasn't more comfortable and welcoming. Having stayed in Pengelly last year, the comparison is stark.

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• Alun - Verified booking

  Good location, short 5 minute walk to beach.

  Beds comfortable although we always take our own pillows with us in case the ones in the property aren't comfy - and we did need them. Kitchen well appointed and had lots of plates cutlery etc. Utility room again well appointed. Lounge had comfortable sofa and big modern TV, although there were quite a few dog hairs on the sofa. I don't know if your properties have a yearly coat of paint, but we thought that there were a lot of marks on the walls so they probably need one soon. It would also have been good if there had been a bluetooth speaker. It's always good to have an outside space for boards and wetsuit storage and together with the outside shower this was great. However there are some brambles coming through the fence which need cutting back, some moss on the wood by the wetsuit hooks and the clothes hanger outside is broken. Very good that recycling is encouraged with wheelie bins and a glass box

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