Dog Friendly Camelford Holiday Cottages

Reviews

What our customers say about their holidays

• Derek - Verified booking

  Yes, where do we start?

  First it should be noted that this relates only to the property and it’s Sykes description. The property and it’s furnishings are very ‘dated’, and we would question the criteria by which Sykes shows it’s rating of 3 ticks. On arrival we were met by the owner who handed us the key and took us into the building. (Previous properties had a key box, providing COVID protection). There was no NHS Covid QR code or hand sanitiser evident on entering the building. There was no clear information relating to items, e.g, heaters, a new combi microwave oven. This is a new item which can’t be used due to a lack of information. Sykes description lists nearby walking, fishing, cycling and golf. There is no information relating to these or any evidence of them. An information folder did exist but contained none of the aforementioned items. It did contain a schedule of smoke alarm tests, with dates etc, but this had no information in it whatsoever. End of stay information , e.g. instructions re laundry, keys, re-cycling. Fire instructions were only found during the week stuck to the top of the washing machine in the kitchen. The bathroom: one wall has a shaving light incorporating the electric shaver point on it above a mirror. This is fine for electric shaving, but for those of us who shave wet, the wash basin is on a different wall with no mirror about 2-3 feet away. The electric toothbrush can be charged from the shaver light, but only when the light is on! Overnight?? The shower soap caddy is not secured, keeps falling into the bath. The kitchen: reluctant to use cupboards due to ‘old’ smell in them. Sykes description makes no mention of the door between this and the adjoining semi-detached property which allows sound to pass between the two. In view of all of this, including a very uncomfortable bed, we were happy to cut our holiday short by 2 days and return home. This is the third Sykes property we’ve used this year, the others being Curlew Cottage and Little Westwards., both of which were excellent. Had Underlaines been the first booking, the others would have definitely been cancelled! Readers be aware. Sykes description of this property is undoubtedly open to interpretation. Words and photographs alone are not sufficient. We were very disappointed with this booking which spoilt our holiday and will welcome any discussion with Sykes! We will be very careful in our choices in future.

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• Emma - Verified booking

  Marhayes is a wonderful holiday cottage.

  Outstanding facilities, immaculately clean interior, along with with crisp white sheets and fluffy towels (thank you to Sue and the Housekeeping team, they clearly have very high standards). We had a lovely family holiday playing pool in the kitchen (the dining room table converts into a pool table), table tennis was just a stroll to the building next door. The grounds of Marhayes are beyond a dog's dream environment. Woodland to walk through, acres and acres of open fields to bound around and the icing on the cake for our Labradors/Gold Retriever, the babbling brook that runs through the grounds. Joyous to see them paddling/swimming - a beautiful sight to see. Herons on the lake greeted us each morning and the general sound of bird song (and mooing of the mischievous young cows in the adjacent field), all made for a wonderful setting. Walking around the edges of the boundaries does take about an hour, but you can meander in all directions, so the walk can be as long as you want it to be. The large indoor pool, mini gym and sauna were all thoroughly enjoyed. We had the whole facility to ourselves every time (even though shared with the holiday cottage next door there was always plenty of opportunity to go there, when next door was doing something else). It worked well. There were a couple of snagging issues during our stay - the dishwasher broke, but a new one was installed within two days. The enclosed garden at the rear was not enclosed, but this will no doubt be remedied shortly with some new fencing. We enjoyed exploring Polzeath and Widemouth beaches with our four dogs. Cardinham Woods (Forestry England) nearby was lovely with plenty of well marked walks to choose from - it even had a professional self-serve dog wash facility in the car park (£7.00 for a full shampoo, condition and blow-dry!). All in all an outstanding holiday cottage. A dog's dream location with 100 acres of land to roam freely. Peace and quiet - nature surrounding you and stunning views to wake up to. Fantastic facilities and an immaculately clean holiday cottage - down to the glasses and cutlery sparkling! If you and your dog(s) want to have a holiday together, in luxury, this is the place to book!

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• Andrew - Verified booking

  The only issue regarding the facilities is that there is only one off-road car parking, although there is street parking close-by.

  We were aware of this before booking. I cannot recall if the information provided prior to arrival indicates that the front third of a building is in fact a private dwelling. We had a plumbing crisis during our stay involving water over-flowing from the main bathroom shower, passing through the bunkroom light fitting en-route to the floor below. A combination of luck and quick-thinking on our party gave us time to remove the soft furnishings and place buckets, so no long term damage. The person occupying the bunkroom for four nights had to sleep the last two on a mattress in the lounge. The owner responded well to the issue and appeared to have resolved it the following morning. Unfortunately there was a minor overflow the next day from the same shower. We reported this and we assume it was dealt with, but received no feedback. We did not use the shower again. Apart from this, we were impressed with the cleanliness, comfort and facilities of this cottage.

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• Anne - Verified booking

  We had a lovely week's stay in Inny Brook Burrow.

  The cottage is really tastefully decorated and well equipped (right down to torches plus spare batteries) . Both human and doggie welcome packs were a lovely touch, and very much appreciated. The outside space is small but all that you would need, and having the stream running past the garden is pleasant. I can just imagine how nice it would be sitting outside listening to the water trickling past with a glass of wine, but since it was February we didn't get the chance! There are recycling bins onsite which is a bonus, saves having to find bins locally. The location is perfect for exploring Cornwall. The only negative comment I have is to echo the other feedback, there is a dampness issue, hence why my review is 4, not 5 stars. Another niggle (but completely out with the owners control) was another guest allowing their dog to run through the front gardens. So if there was any dog poo in the front garden it wasn't from my dogs....

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• Rebecca - Verified booking

  We absolutely loved our stay at Marhayes, as did our four dogs.

  The property itself was clean, spacious and comfortable. The underfloor heating meant we were warm and cosy, we loved the open plan design, the en-suite bathrooms and it was so handy having the bath downstairs near to the door so we could shower the dogs down after a trip to the beach. The swimming pool was amazing - clean, modern and bigger than we expected with wonderful views overlooking the properties 100 acres of land. We had the pool entirely to ourselves on the day we used it! The best part of this property however has to be the amazing land it sits on. Pastures, fields, woodland, hills, a stream and a small lake - this property has it all. Our dogs loved it and we spent one whole day of our holiday just walking on the property’s land (a 3 hour walk our dogs were completely exhausted after!) Thank you for a wonderful stay. We will absolutely return and miss it already!

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