Dog Friendly Rock Holiday Cottages

Reviews

What our customers say about their holidays

• Sophie - Verified booking

  Penny Liggan was a spacious holiday rental, with amble parking and good outdoor space for our dog.

  However the house felt run down and very out dated with exception of the kitchen which had been refitted. The kitchen taps would make a horrendous noise every time someone used the shower/taps from their bathrooms (we worked out they weren’t screwed on tightly enough). The SKY TV didn’t work, they only provided terrestrial channels as they didn’t have a subscription, they just provide a sky box, which would ordinarily be fine if the TV was smart and would allow us to log in to our Netflix / Amazon accounts but it wasn’t, so for future holidaymakers, bring an HDMI cable and a laptop that you can plug in to be able to watch content on demand, otherwise you will be watching either live terrestrial television or old DVDs (we recommend Enemy at the Gate from the collection). My parents had the large double bedroom, auntie in the 2nd double bedroom and my husband and I in the twin bedroom. The twin had a broken chest of drawers which was difficult to open and no wardrobe, it felt damp in there also. Something also to bear in mind was that the property looked directly onto St Enodoc’s golf course, which is cool, until you realise you don’t have a huge amount of privacy because they can look in on you in 3 of the bedrooms and the living room. The outdoor space was nice, we sat out on the chairs often, we didn’t use the BBQ as we didn’t have reason to. If you like us are keen body boarders in Cornwall, be aware there are no outdoor showers and no dedicated drying space for wetsuits. There is a laundry room but one of the cupboards is locked (standard) but the other cupboard isn’t suitable for wetsuits. The roof light in the painted red downstairs toilet leaks, so if it’s raining you will get wet whilst doing your business. The kitchen is space is lovely with a large table for everyone to have space to eat at and a separate fridge freezer allowing us to store enough food for the week, however all the pans bar two are non-induction compatible so do not work on the hob, so with a party of 8 people, trying to feed everyone with 2 small pans is not ideal. We had a lovely time at Penny Liggan which had a fantastic location and would return but be more prepared next time and would hope some of the issues would have been remedied.

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• Leanne - Verified booking

  We were extremely disappointed with this property.

  The price for the week was on offer so we paid nearly half price plus additional fee for two dogs, if we'd paid the full price I would be asking for a refund. It is a spacious and light property, downstairs is comfortable and having an enclosed garden with dogs is a real bonus. However, it was not very clean, the downstairs windows were cloudy inside the double glazing and the windowsills covered in dirt. The plastic cover on the dining table was sticky and curled up at the edges. Although big enough to seat 5 or more you can't get the chairs around it as it is pushed into the corner and very close to the sofa. The cutlery is very cheap and nasty and one cupboard had a load of out of date food in it. The freezer drawers were dirty. The cupboard under the stairs was a mess. The bedrooms were all very nice, comfortable beds and nice furniture. The carpet however was a hard scratchy material and there are a number of stains on it. It was not nice to walk on with bare feet. The main bathroom was large and towels provided were lovely. There needs to be a warning about the shower, it has a very high step up into it and nothing to hold onto when getting out, this would definitely not be easy for someone with mobility issues or an elderly person, I am not surprised there are no photos of the shower as it has a lot of black mould around the door and bottom of tiles. The shower in the top bedroom is over a bath so not able to use this as an alternative. The bedroom balcony is not lovely as described, it has two dirty tatty garden chairs on it and the decking is dirty. The cottage is well positioned, near shops and a short walk to the beach. It is in a quiet area and has nice lawns to the front.

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• Paul - Verified booking

  Firstly, I want to make clear we are very fond of this property and have stayed here numerous times.

  It makes it all the more disappointing that we have had such a negative experience this time. We stayed here last year and reported that the bread knife was missing from the knife block - it still hasn't been replaced! it's very frustrating to return from the excellent local bakers with a freshly baked loaf and have to hack it apart with an unsuitable knife. Our main problem was with the downstairs, the armchairs are looking very grubby and worn out. Apart from that, one of them is a potential health hazard, so much so we didn't use it at all, the front legs are 'wonky' and one of them looks on the point of collapse. There is a general air of neglect otherwise, the door handle to the main bedroom comes off and did so twice, two of the loo roll holders likewise, all for the sake of a small retaining screw. The grill tray in the oven was caked in the charred remains of previous meals. I had to scrub it with a scourer myself, surely this should be clean for each new customer? We won't be returning until we are sure these issues have been addressed, the attention to detail is sadly lacking.

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• The E Family - Verified booking

  We had the most wonderful week at Trerair over the New Year. It is incredibly comfortable, well-located and thoughtfully done, with everything you could possibly need for your stay. Everything has been thought of including the smallest details. The big dining table was perfect for long, memorable meals with friends or family and each room was warm, cozy and full of character! Trerair was the perfect base for the many activites Rock has to offer from beautiful walks and surfing to beach days, golf and fantastic pubs and restaurants. That said, some of our favourite moments were spent at the house, relaxing in front of the fire, playing games and making the most of the beautiful house. There were many comments about it being ‘the best New Year ever’ and I can definitely say that the house played a huge part in making it such a special and unforgettable few days.

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• Christopher - Verified booking

  The house and the furniture layout are great.

  Very well equipped. The views are slightly better than No.7 next door which we rented last year. My main irritation was that there was no soap in the bathrooms and only one loo roll each, there was no scrubbing brush and only a couple of diswasher tabs. These things are not expensive but it is the last thing that I want to have to go and get when I arrive at a property (and the local Spar shops are so limited). The property that we rented the previous week in Harlyn Bay provided sufficient in all its bathrooms. We called the Sykes number, spoke to someone who promised to contact the local John Bray office (why not just provide the JB phone number on your email if these are the guys dealing with the property?), nothing heard again.

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