Dog Friendly Kingsbridge Holiday Cottages

Reviews

What our customers say about their holidays

• Sylvia - Verified booking

  To start with, directions were sketchy and the place was badly signed from the road, and could only be seen coming from the opposite direction.

  It was trying after a long drive. The cottage was comfortable but space was very limited. There was no room for a dog bed, and nowhere to stow our suitcases except on the spare beds. The facilities were pretty OK. Not so keen on the bathroom being just a sliding door away from the kitchen, not sure if that is legal, but shower was good. There was no room to do things like drawing, jigsaw puzzles etc for when it was raining, which happened a lot during the week we were away, NOT your fault! Furniture and beds were comfortable and the electric heating worked well, but some of the decor was 'tired'. The walls to the neighbouring cottages were thin so a bit noisy at times. Outside space for the dog was excellent. In the end we came home a day early because the cottage was so cramped and there was no room for pastimes to occupy us when it was raining, also no phone signal was a big disadvantage when my husband needed to be contacted by his Clinical Nurse Specialist during treatment for cancer and the builder working on our house while we were away could not contact us. Neither could we contact them unless we drove out of the village and the whole point of this particular holiday was to relax and not have to go anywhere much while we were there. All in all, the holiday did not meet our expectations of a relaxing week by the sea, exacerabated of course by Covid restrictions so we couldn't go out for a meal, but that also is NOT your fault.

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• Nickola - Verified booking

  We have used Sykes cottages many times before and this was the first time we have had cause for complaint.

  First impressions of the cleanliness of the cottage were good but we soon realised it had not been cleaned properly and there was a lot of dog hairs. Underneath the furniture had not been cleaned and we also found a used tissue under one of the sofas. There was a lot of dust and hairs underneath them and this could have easily cleaned by just pulling the sofa out. Also when we lifted the rug we found that the floor around it wasn’t as clean as underneath it. We realised that my husband was having a reaction to the pet hairs as he kept getting a tickley cough whenever we were in the property and especially at night, which even though he has never had any reaction to pets before it has totally disappeared since we have been home. The cooker instructions were a bit confusing and the grill came on with the oven and burnt the outside while the inside was still raw, hence we didn’t cook in the property. An iron was provided but no ironing board. Previous properties we have stayed in with Sykes have been let by the owners but this one we noticed was looked after by a letting company so you didn’t get the personal touches to the stay and it will definitely be something I make sure of next time.

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• Madeleine - Verified booking

  We love Hope Cove and have visited every year for the past 10 years.

  Our experience with your company was excellent and we can’t fault that however, Whilst the property was in a great location it isn’t really suitable for more than two people. We came as a three with our dog and struggled with the space. For example, We had to store all our beach stuff outside (thank goodness it was sunny), other items in our car, and it was impossible to find space to extend the dining table - it’s almost pointless having it there taking up much needed space. We also had issues with parking and quite often we didn’t manage to get a space which was very frustrating as it meant we had to pay additional costs to park in the town car park when the property is advertised with car parking. The shower also didn’t drain - we bought sink unblocker - there was an old hot cross bun in the cupboard on arrival and we generally felt the pictures used to advertise the property were misleading. When we return to Hope Cove in the future we would not book Thornlea Mews again and would not recommend it to anyone travelling in a party bigger than a couple.

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• Nicola - Verified booking

  The property was small and noisy ( you could hear the neighbour snoring) .

  The property can sleep 4 but the living accommodation was sadly lacking barley large enough for my daughter and I yet alone two other people. Shower room was the biggest (comparably) and best room. No washing machine??? Beds were comfortable and linen clean and fresh, rooms light and bright. Windows terrible- we experienced a bad windy storm and the windows shook and rattled all night . Furniture dated and very very basic. Cobwebs and spider in the main room under the sink . Parking - on three occasions over 10 days I was unable to park due to all spaces occupied!!! Even though one space per property. Location great for beach etc. But for the price I paid ( booked in March) I was extremely disappointed in what I was presented with , the approach to the property from the car park is very ugly - a grey concrete jungle that desperately needs a face lift .

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• Vanessa - Verified booking

  Four of us, two adults, two teens and our four-legged friend had a wonderful week at 4 Thornlea Mews in August.

  It’s a lovely holiday home with everything you could need, there were even a couple of camping chairs and a windbreak. The property is clean and light and the décor beachy and charming. There are great views from one of the bedrooms and the huge surrounding grassed area which is a perfect place to walk the dog, chill out or have a picnic or barbeque. Being so close to the beach was wonderful too. We booked last minute, and Sykes Cottages and the owner were so helpful in getting everything ready for us. Such a nice touch to have the welcome pack with those little essentials you may not have bought yet, especially the coffee, teabags and sachets of milk. Only addition I would think of is a little ‘mind your head’ sign for when coming down the stairs for taller people. We loved this place and Hope Cove and would definitely come back.

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