Dog Friendly St. Ives Holiday Cottages

Reviews

What our customers say about their holidays

• Sam - Verified booking

  The apartment was not clean at all.

  The bathroom had hairs and dirt in the shower, sink and on the toilet, there was also cobwebs in the shower and we were left with 2 half used toilet rolls and no hand wash. The shower is quite dangerous as it comes out either freezing or scolding and is very difficult to find a suitable temperature meaning we burnt ourselves a few times. The floor throughout was very dirty and clearly hadn’t been cleaned, there was a dead fly on the floor in the bedroom. The sofas in the lounge were filthy, so much so we didn’t even sit on them, they had stains on them and even the throw used on one was dirty as if it hadn’t been replaced/washed from the previous guests. The bedding had rips in and there were no cleaning products in the apartment to try and resolve the issues so we had to buy our own. There were also no spare bin bags for rubbish. It’s a huge shame as this was our first family holiday with our 3 month old and we felt like we couldn’t enjoy the apartment because we were too worried about the lack of cleanliness, especially with our baby. We made this known on our first night to Sykes and they tried to contact Carbis Bay Holidays and received no response, and we are still awaiting a response after leaving nearly 2 weeks later. The apartment is in a great location and could be lovely if it had been cleaned and some of the issues sorted. Overall we were really disappointed and wouldn’t book again.

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• Amanda - Verified booking

  I stayed here last year and there were a few issues that I took up with Sykes Cottages who promised these issues would be sorted So I thought ok I will book again this year, given them a second chance.

  Well nothing has changed unfortunately this is why I am writing this. The place is damp and smells very musky so not good for someone who has chest problems or asthma The sofa is very old and uncomfortable, it needs replacing The mattress is filthy, absolutely filthy and you don't see it until you strip the bed after your stay, yes you do have to strip the bed These things I complained about from my last stay so was hoping these would of been addressed but clearly not There is a electric dehumidifier and some small water ones behind the TV and under the bed it's so damp. Electric meter on show, we turned it off as I don't want reminding of how much electricity I've used. Out door furniture needs a clean Good points, 5 mins walk to the beach, back gate leads to the pathway around the coast, 4 mins to the station to catch train to St Ives at £2 return Unkept garden to sit in at night to listen to the waves Lovely friendly dog Yogi next door a delight to see each morning Own parking for one car Not wheel chair friendly due to the steps down to the house Nice hot shower, no shower plug or USB port. Fluffy towels were welcomed, new cooker, tea, coffee & pint of milk in the fridge, washing machine works fine but no where to dry only towel rail in bathroom It's a shame they haven't sorted the damp issue and changed the mattress as it's gross!!

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• Paul - Verified booking

  Overall we enjoyed our stay.

  As some positive feedback, the property is in need of some attention: Sofa bed smells and feels damp. It is old and tatty so should be replaced. One wall in the living room displaying signs of damp. Room smells damp. TV very old and poor - suggest replacing it for a smart one A radio in the kitchen would be good Shower goes from very hot to ok, water takes ages to drain away Lamp shades cheap kitchen tops and units - bit tatty and not good quality Bed mattress was much too soft for us. Others may like it A washer dryer would be better than just a washer or some rack/line to hang clothes/towels outside to dry Did not like the request for us to strip the bed Like the blinds Very well equipped Liked the welcome pack Great location, one of the best in Carbis Bay Good to have a parking spot Wonderful views and pleasant outdoor space Walking distance to the Cornish Arms where we ate twice and had good food and drinks. Easy to get to the train station - great short and cheap train journey to St Ives. Lovely half hour walk also.

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• Mohammed Mahbub - Verified booking

  If I could I would have give more then 5* this is amazing cottage with full of luxurious touches in every detail of the decorations.

  Very comfortable beds . The interior of the cottage have high end everything including decor furniture everything . TV’s in every room very good high speed internet. Very spacious also have balcony as well. From outside you can believe this is same property. Big pay and park car park right next to the property I think owner should mention this it’s would make easier for people . Also they have free park which is far we couldn’t find parking and the keys so didn’t really bother about this as we prefer park closer so we did pay and park . But I would like to say big thank you to property owner it was nice and so clean end of our stay we bought our own cleaning products and left as it’s found . Definitely recommend you guys highly this cottage. Also Sarah left us nice cotton shopper with st Ives pictures on it bag to take home . Only thing I would advice don’t book through Sykes as they let you down last minute but book through other booking providers. Thank you Sarah

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• Nicky - Verified booking

  Absolutely perfect location and I was very lucky with the weather.

  My little dog and I had a lovely relaxing stay and enjoyed sitting and playing in the garden and going for walks along the coast path or down to the beach. The view from the garden and the lounge window is stunning.The flat itself could have been better. It smelled quite strongly of dog when I arrived and the kitchen floor and some of the pans were sticky. The oven is old and the display is broken although it worked well enough. The shower water pressure was very feeble. The sofabed in the lounge wasn’t very comfortable to sit on so my dog mostly sat there and I had the comfy armchair. The noise from upstairs was very loud but there’s not much that could be done about that, as children running up and down on hard floors can’t be helped, but it did make my stay somewhat less peaceful. Otherwise, with a bit of tlc the cottage would be perfect and I’d stay here again just for the location.

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