Dog Friendly Cottages In Lizard

Reviews

What our customers say about their holidays

• Confirmed Guest - Verified booking

  We stayed for a week to celebrate 45th and 50th wedding anniversaries. The cottage was charming but we had some initial issues which we tried to relay to our housekeeper. We were unable to contact her at any time even to get the key code. We had to phone Rural Retreats direct. A housekeeper in the next cottage helped to replace glasses and a broken toaster,(the cottage sleeps six but there were not enough wine glasses or champagne glasses for 6) and supplied extra towels as the heated towel rail was faulty. We have stayed with Rural Retreats before and had a marvelous time, but definitely felt that the cottage was not as clean or well kept and the crockery etc was not checked. We also had a very damp and peeling wall in our bedroom which should have been repaired before our visit. This was a trip we were all looking forward to, the rental price is not cheap and we felt a little disappointed that we had to spend precious time trying to sort out problems. Rural Retreats did contact us to check that things had been rectified, but we did not want to have someone repairing a wall whilst we were in the cottage and it would have been preferable to have everything in place before we arrived. We had the impression that it was definitely 'end of season'. We love the Lizard and made the most of our stay, but hope that our comments will be noted for future reference. If there had been a complete check on the cottage between guests we would have had no cause for complaint at all.

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• Confirmed Guest - Verified booking

  Fantastic views, amazing building to spend our 30th wedding anniversary which made it a special place for our stay. Our rating of 4 star was based on the towls had some dubious stains on them and we had to put them through the washing machine twice, which for the amount we paid to stay, we were suprised they were in that condition. The other reason was the onsite caretaker who within 5 minutes of us arriving was moaning we hadn't bolted the entrance gate in exactly the way he liked it. We had shut the gate but left one of the floor spikes in the up position as we arrived at 10 minutes past 4 and assumed other guests would be soon arriving and as the gate was wet it would save their clothing getting wet when leaning over. But we still had a nice time and it was special for us.

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• Confirmed Guest - Verified booking

  Great location and well furnished, although for the 2nd year on the trop the boiler tripped. Also disappointed with Rural Retreats hamper, nottle of wine instead of ground coffee would have been preferred as would a loaf of bread instead of fudge Also disappointed that I was told that we could only book for minimum of 7 days (in May !) only to find people there from Saturday to Tuesday. Basically my gripes do not put me off booking, possibly 9/10 visits, because it is a fantastic building in a wonderful location. The Lizard Peninsular is something special. Will be back next year and hopefully no ****** ground coffee 👍😃 My 5 star rating is for the property and location, not for RR who do not seem to appreciate repeat customers

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• Confirmed Guest - Verified booking

  We arrived in the middle of Storm Dennis. The cottage was warm, well laid out and very comfortable. The welcome hamper provided was superb. We arrived too late to shop on a Sunday evening, the hamper provided all we needed until we shopped on Monday. It was without doubt one of the most comfortable holiday cottages I have stayed in. Everything was provided, beds made and towels laid out. The sea views from the bedrooms, lounge and dining room were excellent. The fog horn sounded through out the night on a couple of occasions but we did not find the tone irritating and soon forgot it was there (without earplugs). I would highly recommend this cottage and look forward to our next stay.

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• Confirmed Guest - Verified booking

  Longships was warm, very comfortable and in a fantastic setting. We were lucky with the weather, which meant the foghorn hardly sounded. Had the weather been bad, we understand the foghorn would have sounded constantly, which would have ruined the holiday as the cottage practically shook on the odd occasion that it went off. I think Rural Retreats should be more transparent about this and about the lack of reception and internet, which we only discovered in the small print and after we had booked the holiday (and paid in full). Yes, it was good to get away from devices but we didn't feel as though we'd been given a choice about this.

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