Dog Friendly Grassington Holiday Cottages

Reviews

What our customers say about their holidays

• Terry - Verified booking

  Lovely cottage in beautiful surroundings and enjoyed a fabulous holiday in spite of unpleasant experience with the owner.

  Unfortunately we were let down by the owner who'd promised to supply us with kindling for the wood burner which they mention in their advertisement. (We'd only had enough for the first evening we were there and the second evening there was none left and we couldn't make a fire. The owner called us to let us know that she was getting her cleaner to deliver some the next day). Unfortunately we returned exhausted from an 8 mile hike that evening looking forward to making a lovely fire to find that the kindling hadn't been delivered. We called the owner to find out what had happened. Her explanation was that her cleaner had 'let her down' and the only thing she could suggest was that we drive out to a place called Threshfield around 5 miles away and buy some kindling ourselves! This was around 7.30 in the evening! When we pointed out that we'd travelled from Suffolk to stay there she said in quite a haughty voice that she'd try and ring the cleaner again and get him to deliver some the next day. Thankfully when we returned from another long walk the next day the kindling had been delivered. That evening the owner called us to make sure the kindling had been delivered and apologised for letting us down - which we greatly appreciated. The owner then asked us if everything else was alright. - As it happened that morning we'd tried to use the only can opener provided which unfortunately was useless and I'd nicked my hand on the tin trying to use it. - So in answer to her question we apologised for perhaps sounding 'picky' but mentioned the can opener. To which she suggested we go next door to the neighbour and borrow theirs!! When we said that we didn't really want to do that - she again replied in an extremely haughty tone of voice: 'Oh well I'm sorry you're having such a dreadful time' - and PUT THE PHONE DOWN ON US!! Really? This unhelpful and quite frankly - hostile attitude from someone who has decided to provide a holiday facility to people we feel is totally unacceptable - especially when their holiday makers have travelled so far to stay and paid handsomely for the privelege. It's a shame about the owner's attitude because we would potentially have re-booked here but suffice to say we'll be staying somewhere else next time.

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• Suzanne - Verified booking

  The barn is a lovely building and there is lots of room for a family of 6.

  Location good for walks. Thanks for allowing the extra dog .The local cafe was a gem.Lots of TV channels /games.There is a lack of good lighting in the kitchen and lounge. Oven trays need burnt lumps of food removed and front cleaning. We ate out. Shower has a very weak flow, but we could see why, this should be included in the details. Information pack advised us when to use bottle water. Kitchen floor had suffered from a leak so we moved bin and stool over it to stop the dogs catching their paws. No problem doing this as totally understood hard to get sorted between bookings. Lack of cups and mugs particularly as there is a dish washer. Cleaning is very poor in many places. I was shocked at the state of the mattress in the main bedroom when I removed the mattress protector as instructed with linen at the end of the stay. I had thought and trusted it would be clean. It was soiled with numerous stains and had seen better days, photo available on request. I would never expect anyone to sleep on such an item, it is disrespectful to your guests who work hard to save for holidays. I felt very sad and let down by the owners. Bedroom door would not shut. It would be fair to say outdoor space was decorative rather than of use. I would urgently suggest less it spent on the welcome pack which was lovely and more on maintenance. We have all had two years of challenging times and being together of course was wonderful, But sadly I would not book again unless the points above were sorted out.

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• Keith - Verified booking

  We enjoyed our stay and the location was perfect with great walks from the barn.

  Plenty of amazing sights and places to visit all within an hour drive. We found the barn lovely and comfortable to stay in with a well equipped kitchen and lovely lounge to relax in with a blazing fire in the evening. Without the fire the lighting in the lounge is quite dark with only 2 wall lights and 1 standing lamp. My sons loved the Wii and the vast amount of games they could play. However from reading the visitor book we noticed that comments from last year had not be addressed by the owners. The hot water was still scalding and the shower in the shared bathroom was erratic to use, all mentioned in reviews. We also didn't realise, from the writeup, that the day bed was in a room you had to go through to access the 2 double bedded room. This made it awkward for the person sleeping in the room as you had to always walk through their room to also use the toilet in the night. The double bedroom has no wardrobe or chest of drawers to put clothes in, we had to either keep our clothes in our cases or put them in the many wardrobes in the other bedrooms. I can't ever remember staying anywhere without clothes storage in a bedroom. This is a shame as if these had been addressed would have been an amazing place in a fantastic location.

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• David - Verified booking

  There was a lot to like about the property - very spacious with all the facilities inside you would need and the best 'welcome hamper' we've ever received.

  The sofas are all really comfortable & the kitchen was more or less fully stocked. The mattress in the master bedroom was on the firm side for me, but that's a personal thing. I think the property needs a little bit of TLC as there were a few little niggly things that could be easily sorted. It's a property that allows a dog, but if you are thinking of taking yours please be aware there is no back garden and whilst the description of the property talks of a lawn at the front of the property, this patch of grass is very small and potentially not safe to leave your dog off of lead due to it being beside the lane. The other big thing for us was how dark the main room of the property is - only 2 small wall lights & without any sunlight during the day (we had periods of sun late afternoon & evening) it can be too dark to do a lot of things such as reading / crosswords etc. A couple of standard lamps wouldn't go amiss!!

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• Kieran - Verified booking

  We stayed at End cottage at the beginning of November and we adored our stay.

  We've been to the village visiting on a couple of other occasions which we love but it was great to stay in the heart of the village just a stones throw from all the cafe's and shops. The cottage itself exceeded our expectations with all rooms cozy and with all the facilities you'd need. Plenty of storage for clothes and suitcases, really nice little extra's touches (like the delicious scones :)) - and obviously the hot tub which made a for a really lovely dimension to the holiday, being able to get home from a day in the dales, put the little one to bed, to then get in to the tub with it slightly chilly outside but lovely and warm in. Also, the owners were super helpful with recommendations of where to go and see and communication before arrival and during the stay. Really lovely, and we've already discussed going back next year.

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