Dog Friendly Cottages In Northallerton

Reviews

What our customers say about their holidays

• Robert - Verified booking

  We left a day early, the cottage is dire and not fit to be on Sykes website, we have holidayed through you for years but never been this disappointed.

  I have left the owner two pages of comments plus a reassurance that I am not seeking any kind of refund. Everything seems to have been done on a shoe string. Highlights, or perhaps lowlights included the kitchen window blind falling off the wall, as the bracket screws pulled out and the bathroom shower rail collapsing, being press fit and not fixed to the walls, worst of all the water pressure is so low that if you have the heating on the shower will not run and if you flush the toilet the taps will not run. I have actually photographed the list I left for the owners plus the shower rail and the window blind fixing and am happy to provide these to you. Starting outside and outside the control of the owners is the access, (I have photos of this as well), the alley is uneven, partly cobbled and obstructed with the wheelie bins of residents, it's not well lit either; I recognise that the owners cannot control this but bookers should be aware of the risk of tripping over uneven surfaces or stumbling into an uncovered drain. There is only 1 door key, when loading or unloading a car the door must be locked between each load to/from the boot. The bedroom radiator is inadequate for the size of room, as is the one in the lounge, (the bedroom one needed bleeding as well). There were no wardrobes or cupboards in the bedroom except bedside tables/drawers; there was merely a metal rail for hanging clothes, like market stall rail. There were no tv or cooker/oven or boiler instructions. The boiler had a switch unit which turned but did not turn water or heating on/off, there was no room thermostat anywhere to control overall temperature. With the oven we finally discovered that it would not work unless the timer was set or was turned to the "hand" position although the owners notes suggested this dial need not be touched. Not everybody has the same type of cooker/oven, the same type of boiler or the same tv package, instructions are essential. The lounge was dirty with food crumbes on the settee covers, the floor and dirty glass ring marks on the table. The cooker similarly seemed not have been cleaned, the rack inside the oven was crusted with food residue and the limited cooking pans and untensils that there were did not seem to be properly cleaned. There is no freezer, ok, but there was no freezer compartment in the fridge either. No chopping or cutting board ....there was a shortage of plates and cutlery, overall the impression was that the visitor was expected to eat out, or order in but not to cook for themselves, which we always do. The dining table, in the kitchen, was high level with bar stool type seats, ok for the young and able bodied but not for anyone older or with any kind of mobility problem. There was no bath mat and only 1 tea towel, no hand towel in the kitche/diner but that's not unusual. As I said at the beginning there is a serious problem with water pressure, at least that's what it seems like without a proper investigation, water can go from hot to cold or full on to a dribble depending what other water usage is taking place at the time. The kitchen blind falling off was just because it was a cheap one fixed with inadequate screws. One bannister is coming loose and there is a door missing from half way up the stairs, you can see where the hinges were. In fairness, it should be a lovely location just off the Market Square car park but access is poor and the cottage itself a mass of problems. I can appreciate that without actually staying in it, not all these will be apparent but there were just so many issues and cleanliness should never be an issue. I'm sorry to submit this but I don't want others to be as disappointed as we were, as I say we left a day early. The text on the web really ought to address the access difficulty, the table height, the fact that the bathroom is off the kitchen on the ground floor whilst the bedoom is on the second, although it does have a cramped en-suite toilet.

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• Jacky - Verified booking

  A lovely cottage, made all the more enjoyably by the forward thinking of Mel, the owner.

  Unlike so many holiday lets, there were more than enough items of crockery, and everything had been thought of -even a shopping list pad! Lots of towels available, not just the ones that were left out for instant use! As well as all of the kitchen items we could have wished for, we found everything we could have used for the dog- feeding bowls, lead, torches for night time walks, mitts for drying paws, you name it, it was there. Beautifully furnished home, which was very comfortable. The wifi was a bit flaky, but that didn't cause a problem, and is probably the result of the village location. Mel left us comprehensive supplies to 'start us off'. Not just milk and a couple of tea bags- jar of coffee, tea bags, box of biscuits, prosecco, crisps, bottled water, litre of milk, pack of butter, bread...... Despite a chilly Yorkshire week in early January, we were toasty warm with the underfloor heating. Mel and Paul were very helpful telling us about local facilities. Almost forgot to add, there are lots of 'extras', which folk tend to take, just in case - you won't need them! Loo rolls, hand wash, salt & pepper, sauces, sugar, laundry liquid, cleaning sprays. Brilliant, thank you!

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• Gay - Verified booking

  We had an excellent stay at The Byre.

  The accommodation was extremely good and had everything we needed. The bed was very comfortable and gave us a better night’s sleep than at home! We also enjoyed the walk-in shower, which was used a lot during our stay during a heatwave in September. The 2 dogs on the farm were very friendly and got on fine with our dog. Melanie and Paul were the perfect hosts and made us very welcome. They didn’t seem to mind us being nosy and taking an interest in their 4 lovely horses and other things on the farm. The Beeswing Inn is only a few minutes walk away, is dog friendly, and well worth a visit for a meal and a drink. We hope to return for another holiday at The Byre and would recommend it for anyone thinking of going. Paul, Gay & Masie the black lab.

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• Leslie - Verified booking

  Used Sykes for the first time.

  With so many properties to choose from the choice was difficult but we wanted Ground floor accommodation and access to an exercise area for our young dog. We saw The Byre and chose it on the basis of the pictures and reviews. We were not disappointed. Very good accommodation, owner was very helpful and the welcome basket of items was very thoughtful and much appreciated. Quiet area, good parking and entrance through a large Utility Room made changing wet clothes and dog drying easy, also easy for cleaning. Local pub only a short walk and travel time to Northallerton and Richmond approx. 30 minutes. All in all an enjoyable week.

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• Angela - Verified booking

  Worst place I have ever stayed,had to negotiate rubbish bins and rubbish to get in and out.

  Nothing like advertised wallpaper loose from damp dirty pans and cutlery en suite so small sink plunger didn't work hand towel hung over pipe over toilet brush oven didn't work properly water slow running to take shower no mirror in bathroom. Welcome pack a joke. Blind in kitchen kept rolling down. Hand rail up first flight of stairs loose and unstable.I could go on .Only stayed 3nights instead of 7 paid for had to find alternative .accommodation. Only good thing I can say is bed clothes clean and tv worked.Have complained to Sykes who obviously haven't checked this place. Had to give it 1 star as wouldn't let me put 0.

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