Dog Friendly Cottages In Braithwaite

Reviews

What our customers say about their holidays

• Ian - Verified booking

  Beech Nook was a mixed holiday.

  The property is beautiful, and well equipped. We noticed that some previous holiday guests had reported that water was leaking into the kitchen from the upstairs shower. The same happened to us. I did report it on the phone number supplied but nobody came to repair it. When we arrived at Beech Nook we noticed that outside there were five full rubbish bins, and some rubbish bags. On the board in the kitchen it said rubbish would be collected on Tuesday, it never was. I reported this to the phone number supplied, but nothing happened. There were no rubbish bags supplied so we went out and bought some and as they were filled we put them in the garage. There was a washing machine and dishwasher but no washing powder or dishwasher tablets supplied. This is unusual in rented cottages. We also noted that there were no instruction books for any of the appliances. Washing machines and dishwashers are fairly easy to work out, bud the microwave was a bit of a challenge. Half way through the week one of the carbon monoxide alarms burst into life. After following the emergency procedures it appeared that it was signalling the battery was nearly flat. I reported this on the supplied phone number and was told maintenance would come to the cottage and sort the matter out. They never showed up. As I said at the beginning of this review, Beech Nook is a lovely holiday cottage but the customer service is diabolical. Most of the problems were simple and cheap to sort out, but there appeared to be a complete disinterest. Quick to take the rental money, but indifferent to responding to problems.

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• Alan - Verified booking

  This was our third visit to Laal Field House.

  We hope to get back again next year unless it is (as usual) fully booked. We love the house, its size, garden, location ... everything. A couple of comments / negatives from this year. The house does need a tidy up in a couple of places - Small patch of wallpaper hanging off the ceiling in the living room, mould spots on the ceiling of the main bathroom. The refuse bin. We were five adults, one toddler and one baby. The bin was almost entirely full when we arrived on Friday. It was emptied on Tuesday but we had almost entirely filled it with refuse and nappies by the time we left on the following Friday. Could really do with a larger refuse bin. Only one front door key this year - to be used by the two families at the house ! - Contacted Sykes, somewhat unhelpful and possibly patronising (in my opinion) response. And no high chair this year (we were provided with a high chair on previous visits) The house really does have every facility ... except a high chair.

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• Janet - Verified booking

  Fabulous well equipped property.

  Spotlessly clean with comfy beds and our dog loved the huge secure garden. We had thought that the nearby Premier Inn would have impacted on privacy but there was no noise at all and it didn’t really overlook the garden. We did have a couple of small issues which were dealt with and the lovely owner even phoned and then visited to check everything was OK. A couple of suggestions which are in no way complaints but would have been appreciated would be a coffee machine and a garden parasol to provide some shade. There were cafetières but I am a total coffee snob and love my morning coffee. If there was a garden parasol stored away we didn’t see it, however, the property was so big we may have missed it! Lastly, a wifi repeater might improve the signal to the end bedroom. The biggest issue is that we want to book to come back and there looks to be no availability!!!

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• Carol - Verified booking

  Lovely spacious property with a massive flat garden… the grandchildren loved it as it was perfect for outdoor games of football, cricket etc.

  and also very safe as fully fenced and hedges around so private too. The front very large gated area to the property is also perfect for parking with masses of room. Laal Field House is in a good position just outside the busy centre of Keswick ( so quieter) but a very short walk in… and the pencil museum is just across the road . Good proximity to excellent cafes and restaurants too and walks to Portinscale and beyond or the lakeside at Keswick. Some more outside seating on the patio would be great . The only problem for some would be the large mound of rubble next to the property but it’s not very visible in the garden or from the house. I hope the premier inn is built soon or the rubble removed as it doesn’t look good as you arrive…but instantly forgotten once inside it in the garden.

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• Frances - Verified booking

  This is a lovely, spacious, well-equipped cottage in a great location.

  There is a very large, but private, outdoor area and yet it is centrally placed in Keswick with everything within walking distance. The new Premier Inn does not really impinge on you at all. However during my stay our dog became entangled in the tv wires and pulled the television off the stand, smashing the screen. The tv was replaced quite quickly but it was only then when the stand was pushed back to the wall that I realised that it had been pulled away and left leaving wires trailing across the floor. This had been done because the tv is not large enough for the room and had not been pushed back leaving the room in a dangerous state. The cleaners should make sure the cottage is safe if the previous guests do not do so. This accident could have been a lot worse if a child had been involved.

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