Dog Friendly Grasmere Holiday Cottages

Reviews

What our customers say about their holidays

• Paul - Verified booking

  Lovely old world cottage at a sensible price point.

  Great location in Chapel stile. All facilities were provided, large dishwasher etc. Decent size smart TV. The little village shop provided everything we needed for the stay. Would be happy to stay again if the opportunity arose. I think some of the negative reviews reflected things that have since been resolved. The garden was high up some steep steps, so not suitable for pets but there are other places to take the dog nearby. Parking was not available directly outside but it was possible about 20 seconds walk away so not an issue really. A couple of small points. When we arrived there was no hand soap in the property. I left some soap bars which I wonder if they threw away or left for the next resident. Maybe this point is more for Lakelovers. It is next to the church and oddly the Church bell next door rang out at all hours. Typically midnight and 6am so it was impossible to get more than 6 hours sleep. I may have imagined it but I think it also rang at 1am and 2am on one night. If it was my cottage I would definitely put in a complaint to the Council about noise at unsocial hours. I mean the bells are lovely on occasion but no way should they ring between 8pm and 8am. I suppose this applies to all accommodation in Chapel Stile.

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• Kirsty - Verified booking

  The cottage is beautiful and the owner clearly loves their property.

  The kitchen is well stocked with everything you need, the cottage has lots of space to store everything too. It’s very good for a family! However, the cottage clearly hadn’t had a deep clean for some time. We also had an issue where the cleaners were late which meant that we couldn’t get into our property at the specified time. Lakelovers did communicate this to the property owner who gave us compensation for having to leave the property. However, when we returned to the property, there was clear evidence that the property hadn’t had deep clean and I’m not sure the hoover had even been ran around. There were spider webs which had clearly been there for some time, which would have been caught by the hoover with ease. There was also dust on several pieces of furniture and under the beds in my daughters room. I also had to clean the shelves in a couple of the cupboards. Sadly, even though this was passed onto lakelovers, nothing was done and no other cleaners came out to property during in our stay. Overall, the property in a fabulous location, has great space and facilities for families. However, the cleaners are letting you down!

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• Karan - Verified booking

  A few snagging issues that I telephoned through earlier today, just to make your company aware of them so they can be sorted before they become big problems.

  The biggest problem was with the major noise seepage from Priest End Cottage from the owner's son & 11 of his friends on our last three nights stay. I made Wheelwright's aware of the problem on two separate occasions (called in at their office Wednesday & again on Friday before we left) whilst up there & have just informed your young chap when I rang earlier. It seems the owners of Priest End thought nothing of breaking H&S or Covid regulations & need educating about both. In all the many years we've been having holidays in Chapel Stile we have never had this level of noise disruption happen before - & it's not something either myself or my husband needed when we both have heart problems now. I hope that both yourselves & Wheelwrights can work together to ensure that the owners of Priest End face penalties for what they allowed to happen because it doesn't take a genius to work out that a large group of late teens/early 20 somethings are going to kick off when let out on their own! Otherwise, the cottage was as lovely & the garden as big a joy as last time we stayed (2019) & just as quiet, restful & peaceful up until the final 3 days.

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• Baker - Verified booking

  The living and dining areas of the farmhouse are spacious and the bedrooms are a reasonable size, although the mirror doors in one ensuite don't glide and the other ensuite lacks storage space. The showers have little power upstairs and the hot taps trickle. The downstairs shower (and those in the barn) are fine. The heating is good though and easy to use. The beds are comfy and the bed linen is good quality. There were insufficient drinking glasses but otherwise the kitchen is well-equipped, although the frying pans have seen better days and the oven trays need a jolly good scrub. Some of the furnishings do need replacing (one sofa has a hole beneath the cushions) and there is mould on the back of the toilet curtains. I have to wonder why a £500 security deposit was necessary for this cottage as the standard does not warrant it. We did enjoy our stay in the farm, the issues raised are minor and fixable. The views are amazing from the house.

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• Tanya - Verified booking

  Sadly the cottage is tired and worn.

  In particular there is a really pungent smell of damp in the kitchen cupboards by the sink which was really unpleasant and required us to wash pans and crockery before we could use them. The washing up bowl was filthy (we have photos we can share with you) and the upstairs bathroom also has issues with damp. The tiles were black in places and whilst an attempt had been made to clean them this was very poor (again we have photos). The sitting room furniture had seen better days and again everytime you got up from the sofa your clothing felt damp as if the sofa was wet/ damp too. We appreciate that properties of this age will have issues with water ingress and damp but there are clearly some significant leaks that need addressing more substantially. Likewise the fridge is showing signs of wear and tear and is limited in size for the number of people the property houses.

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