Dog Friendly Cartmel Holiday Cottages

Reviews

What our customers say about their holidays

• Michelle - Verified booking

  A lovely place for a family with older children to stay, comfortable and clean.

  Probably not somewhere for a family with toddlers or anyone with mobility issues as there were steps in the hall that led down to the bedrooms and bathroom as well as steps down to the garden and a step down to the conservatory. The second bedroom with twins beds was also very small and, although fine for children, it would be cramped for two adults. On arrival, it was clean. However, there were wet towels left in the washing machine and nowhere to dry them on a rainy weekend. I have no idea how long they had been there as they smelt mouldy and, on pulling them out of the washer, they did have some mould on them. These really should have been taken by the cleaning staff (who presumably didn’t know they were there) so the washing machine was free if needed. Most of the accommodation was good but the TV screen was badly smashed in the corner so, although it was watchable, it was a bit annoying as some of the screen was not visible. The previous occupants had mentioned it in the visitors book so it had obviously been broken for at least a week if not far longer. Although it did not spoil the holiday, it is not really in the same league as a broken mug and should have been mentioned to us at the very least. We did avoid booking a different cottage that weekend because it didn’t have a TV! My main concern is that I tried to contact Sykes to inform them, but realised that it is actually hard to find an email address where you can get a response. Eventually, I contacted the customer relations email but still have not received a reply. It did make me question the level of out of hours support available had there been a more urgent problem such as a problem with the oven, fire or even the key safe to gain entry! The phone number (listed for landlords) was for during office hours, there was no option to ring or email on my account page linked to my booking and no contact listed in the welcome information. This has affected my likelihood of rebooking as I do think it is important that there is an out of hours contact available should it be needed, although I obviously wouldn’t have used this to report the TV. Other than that, the booking process was easy and I liked the key safe and communication before the stay. I’d recommend a walk along the promenade where there is crazy golf, mini golf, tennis and a cafe. Also, you can take a trip from Grange over Sands station to the aquarium where there is also a steam train and/or steamers to take you across Windermere. Unfortunately, the aquarium’s not dog friendly but the boats and train are. Combined tickets can be bought. For dog friendly places to eat, Cartmel has some lovely pubs and eating places and is only a five minute drive from the cottage. All in all, I would recommend the location - the views were fantastic and it was comfortable. I just hope Sykes take on board the feedback, as at the moment I wouldn’t like to be in one of their cottages on an evening if there was a problem such as a leak that would require urgent attention!

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• Janis - Verified booking

  Westwinds bungalow was lovely, clean and very airy in decor.

  The beds and lounge furniture were very comfortable. Plenty of towels and pillows. The views of the sea were beautiful (although the budeija bush could do with pruning as it blocks the view). Just a couple of points, one very important. This bungalow is definitely not suitable for those with mobility issues or elderly and infirm. While the description mentions steps throughout, these are not the occasional step up or down into rooms but very deep steps. There are no toilets that can be accessed without going down three deep steps, and these also lead to the two main bedrooms. Also the third bedroom is tiny with two beds and very claustrophobic. It really should be a single. The hanging space for all three bedrooms is a single wardrobe in the main bedroom, just drawers otherwise in each bedroom. In the second bedroom one of the lamps has no socket to plug into which is strange. The hoover doesn't work and the tv is problematic. Some of these issues I noticed have been raised in the guest book. When all said and done this is a lovely holiday home if you have no mobility problems and the above points were tweaked.

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• Chloe - Verified booking

  We absolutely loved our stay in the cottage.

  We were a party of 8, spending a pre-Christmas weekend together. The cottage was beautiful and the grounds were really lovely and well maintained. Every room of the house shocked us, with their individual character and thoughtful decor. We loved finding little treasures in the drawers too! The only downside for us were the check in and check out times. 4pm check in time was very late for a winter evening, and we were unable to explore the property and grounds properly due to it being dark. The 10am check out did not leave us much time to gather our belongings, strip beds as asked, make breakfast, clean and vacate the property on time. We were also slightly disappointed that the cottage was not decorated for Christmas, which would have completed our weekend perfectly. We would love to have had some history of the house available to read, to learn about our surroundings. We thoroughly enjoyed our weekend in this beautiful cottage and would highly recommend a summer stay to a friend. Thank you so much, and we will definitely be back.

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• Alice - Verified booking

  We were not actually on holiday.

  We live in a nearby village and used Daffodil Cottage as somewhere to live while we had a new kitchen fitted. I would not recommend the cottage for a holiday as it has no garden or view. However the pub and fish and chip shop (which also does Chinese takeaways) are useful. The kitchen is adequately equipped but only just (more spoons, especially serving spoons would be helpful). The bedroom is small and so has a small 4ft6in bed but there is plenty of storage space in it. More information about parking would have been helpful: it took us a couple of days to realise that the 'No Parking' sign in front of the cottage did not apply to us. However parking in the square (where there are useful shops) is free but there are not always spaces available. There are plenty of attractions in the area which is why we live here. Grange-over-Sands is a reasonable shopping place but I often wonder why tourists like it as the 'Sands' are not 'bucket and spade' beaches but dangerous areas with mud and quick-sands.

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• Mark - Verified booking

  Only lasted one night booked four obviously if u leave after one night when you ...

  Only lasted one night booked four obviously if u leave after one night when you paid for four there are problems wouldnt recommend this for disabled and not dog suitable no bannister on stairs broken bit of unit in kitchen which i cut my arm on kitchen seals around sink damaged parking space not adequate had to park partly in neighbours because stone cross takes up most of it dooe lock loose so not safe cottage too small like a shed kept bumping into each other no garden just shared alley not dog suitable dog couldnt get up stairs mattress very uncomfortable bed too big for bedroom could hardly walk around it under bed dirty curtains in bedroom too thin so when a car comes around corner lights shine into bedroom so n o sleep pub noisy opposite closing time was a nightmare noisy very busy road asked for a refund owner refused which is not acceptable will take further action if necessary to recover my hard earned money

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