Dog Friendly St. Ives Holiday Cottages

Reviews

What our customers say about their holidays

• Neil - Verified booking

  We have stayed at Heron four times.

  The location is lovely and the parking is a bonus. However this year we were disappointed with how dirty the apartment was. We had to clean the fridge before we could use it. The oven is in desperate need of a clean. We used it once but the smell of old burnt food was overwhelming. There is a desperate lack of kitchen utensils, no decent frying pan for example, which along with the dirty oven made self catering a challenge. The bathroom is mouldy ( a point picked up in previous reviews) and has gotten worse over time. The furniture is also tired and the sofa was quite uncomfortable. The curtains are ripped ( as they were last year ). The rug is a trip hazard. As I said, a parking space is a bonus but this year the signs were all broken and it was unclear where to park . We returned one day to find no space which was really frustrating. I reported all these issues to the holiday company and in fairness they offered to redo the cleaning but we declined. I also reported the main issues again when we returned home, but no response hence this review. Heron has been our ‘go to’ place in St Ives and has represented good value for money but we shan’t return until there are improvements, but if you value location and lovely views across the harbour above all else this is probably the place for you.

  Read more less >

• Carole - Verified booking

  We have being staying with Carbis Bay holidays for a significant amount of years, and this is the first time that we feel we have cause to complain.

  Photographs and property description are somewhat misleading, especially the ones showing the tables outside, as they face directly on to a road, with no privacy. The small courtyard at the rear was in a untidy state with most of the flower containers having dead flowers and weeds in them. When we arrived the lawn was totally overgrown and the borders needed weeding and a general tidy up. Other points to note:- Toilet roll holders in un-appropriate positions, one of which my husband had to fix. Toilet seat in main bathroom was loose and rotated when you sat on it. One of the oven shelves had brown stuff dried on it and looked like it would drip if warmed up. I noticed the gravy boat in the bottom drawn had brown splashes up one side. The sofa and cushions had seen better days, and one of the remotes looked like it had been chewed. On a safety note I felt the bannister going to the utility area should have been on the left hand side and not the right. Also steps, leading up to property need a hand rail at the beginning. We hope you find these observations constructive, as we wouldn't want other guests to have the same disappointment as we had.

  Read more less >

• Mr Graham - Verified booking

  Really good location, 5 minutes walk from Porthmeor beach to the North, and 5 minutes to the main town/harbour area to the East. No parking provided, but there is enough space on the street to unload the car for 5-10 minutes without blocking access. After unloading we parked the car at the Trenwith car park - this is about a 10 minute walk away, down and up some steep hills but only costs £26 for a 1 week pass. Always managed to get a space (may be harder during the summer holidays). The flat itself is on the ground floor, few steps down from the backdoor / few steps up to the front door. The main living area and ktichen is really nice and there is a sea view from the window. The main bedroom is quite small, 1x double bed and some shelves. It is attached to a large en-suite bathroom. The flat also has a seperate WC and a small room with bunk beds and a wardrobe. The flat was a decent enough size for the 2 of us and the dog, it would probably be quite tight for 4 people though. Would definitely stay again as it is great for getting to the best parts of St Ives quickly (coming back up the hills might not be as swift though!).

  Read more less >

• Mark - Verified booking

  A charming flat which overlooked st Ives in possibly the best location you could ask for and only a few mins walk into the village / Town.

  The apartment was well equipped for our stay. Including bedding and fluffy towels etc. Parking was a short 10 min walk from the property. Their are a few things that need to be addressed in the property for improvement: - the bed, the mattress is awful :( the bed is a small double (I believe) so we both ended up sleeping on our sides. - the WiFi (it only work in the communal corridor) the problem is the signal strength does not cater for the property and needs its own connection to a modem. The WiFi boosters simply do not offer any form of WiFi to the apartment. - final night of our stay the battery to the smoke alarm was going off ALL night - intermittent beeping (battery went). - bathroom mould on the ceiling, bathroom could do with a lick of paint. We do understand there is no window hence the reason for this happening. But requires addressing as a “luxury” apartment / flat. Overall a pleasant stay ( apart from the last night with the smoke alarm). “What 3 word” location ///cobbles.liberated.able for anyone who finds the property hard to find as couldn’t find on Google.

  Read more less >

• Sophie - Verified booking

  The location of the sail loft is ideal, you are less than 2 minutes walk to beaches and the harbour but still in a quiet location tucked away behind a little Cafe.

  We didn't hear any noise from the cafe at any point. Property has no outside space but with us being so close to the beach this wasn't too much of an issue. The sail loft is accessible down some steep stone steps, we had a 2 year old with us and I myself am pregnant and found this a little tricky. Once down stairs into the property the kitchen and living space are specious, clean and lovely but not really any natural light with it being below ground. The bedrooms and bathroom where clean and fresh and a big bath tub was a bonus. The stairs however are in my opinion a bit dangerous. They are open wooden stairs with no rail or barrier at one side to stop you falling off. We had to be extremely careful with the 2 year old and I was very conscious myself going up and down. A simple hand rail would make this so much safer. Saying that the host was lovely and helpful, beds and bedding where lovely, lots of fresh towels and bits for the beach to use over your stay. I recommend this but maybe not with anyone who has little children or is a bit unsteady under foot.

  Read more less >