Dog Friendly Cottages In Salcombe

Reviews

What our customers say about their holidays

• Nicky - Verified booking

  We had a lovely break.

  Accommodation was good. However the following would have greatly improved our stay- The blinds in the bedrooms are incredibly thin. This meant we were woken up extremely early each morning at 5am or earlier by the light through the window. Blackout blinds would help solve this issue. We could only use one shower at a time. If the other shower was used the first person would get scalded and water pressure greatly reduced. The kitchen tap would start running when the lower basin tap was being used. Oven gloves would have been useful. The patio area was very dirty when we arrived and obviously had not been cleaned prior to our arrival. The table also had not been cleaned. The cushions for the patio furniture had a really strong smell of diesel so much so that we were unable to use them. This was all very disappointing and meant that we didn’t use this area which was such a shame as this was one of the reasons we booked this accommodation. There was no seagull bag to put our rubbish into. Overall we did enjoy our stay but having the above rectified would make a future stay even more enjoyable.

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• Lucie - Verified booking

  Sadly not up to standard for price.

  Left very disappointed: I called FIVE times to have the master separated into singles – very rude management company and owner - STILL wasn’t done when we arrived (despite advertising this feature). ALL beds should be replaced – VERY soft and uncomfortable. Property is tired and needs a revamp in particular the kitchen and bathrooms. Fridge is terrible – left 5 items in on first night – by morning they had not cooled. Rude owner told us we had overloaded it. Had to use pool fridge for majority of week – no one came to look despite requests. Toilet in en-suite broken – took half the week to be fixed – no apology or mention. THEN charged £75 for a 1cm rip in the pool cover that WAS NOT THERE WHEN WE LEFT. Pool manager even said everything was fine. Have received ZERO responses to my emails – just taken the money and walked. Owner clearly shouldn’t be letting the property – Sykes you should ban him. Despite allure of a pool, avoid at all costs. There are much better properties to rent in Salcombe for the same or less money with much friendlier owners.

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• Louise - Verified booking

  Sadly quite disappointed with our stay.

  Though in a great location we found there is some false advertising for this property and lack of details. I brought my nearly 80 year old mum with mobility issues. Firstly you advertise parking is available at property, this is not true. You don’t detail that it is residents parking only and have to park in the car park at the bottom of the town with one issued parking permit. Secondly you advertise the property has a private beach. It does not! You don’t detail the property is on three levels. This made our socialising and relaxation with mum very difficult with the lounge being in the loft conversion. The mattress on the ground floor bedroom needs replacing as the springs can be felt when laying down. The heating was set ridiculously high at 24oc and we couldn’t work out how to lower this so the double bedroom was like sleeping in a greenhouse. Why don’t you fit adjustable thermostats to radiators. Definitely some improvements required here, though will say the cleanliness was very good.

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• Darran - Verified booking

  The cottage was lovely with everything you need however the location wasn’t ideal.

  A great place if you want to explore the area and then stay in at night. The cottage is situated at the bottom of a long narrow single track lane. Ok if you’re used to driving/walking down similar tracks but a bit of a white knuckle ride hoping that you don’t meet cars coming in the other direction if you’re not, we did. Very few if any pull in points so it’s reveres down the long track. At night there is no lighting apart from the occasional house and again even though it’s only 20/25 min walk it is steep and very dark. If you’re staying in Autumn/Winter months and out walking back after dark take a torch.I don’t want this to be negative as we had a great time and loved the cottage but it needs to be clear about location and access. Also to note if you’re using satnav it doesn’t get you there, once it says you’ve arrived keep going. It’s about another 5/10 mins down the track.

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• Francesca - Verified booking

  Windy Heath provides the home from home experience my family enjoys for our holiday.

  The re fitted kitchen is a very positive addition to the property. The setting of the house and views remains special to my family. However, we are a family who needs our sleep. We found the mattresses on the 3 sea facing bedrooms very difficult, they offered no back support at all, and resulted in family sleeping on the sofa. I appreciate beds can be a personal choice, but feel with the price of the holiday, a quality mattress should be provided. The only bed with this level of quality is the garden facing room. We would like to return for a holiday at Windy Heath, but the beds would be a problem for us. With the upgrade of mattresses I would grade the property 4 Star. If in the future I am able to book a holiday at Windy Heath directly with Coast and Country through the Salcombe office that would be OK. I would never use Sykes Cottages Company again for any holiday booking.

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