Dog Friendly Cottages In Weymouth

Reviews

What our customers say about their holidays

• Stacey - Verified booking

  As previously discussed with Rachael who manages the cottage, when we arrived on the Saturday the house smelt of damp, and we noticed the floor had puddles of water, and didn’t seem to have dried.

  Upon further inspection we noticed this water spanned the whole of the ground floor, and we weren’t certain whether there was a leak or whether there was damp in the cottage. As my elderly Mom has recently had surgery, we had concerns incase she should slip. We wiped the floor as best as we could, however when we wiped the floor with paper towel, the floor was filthy. After having a 5 hour drive in 31 degree heat, we didn’t consider ringing to get the cleaners back in, we wanted to get the house ready as the other half of our party were still on their way, and arrived after setting off several hours before. Upon having a look around the house, we noticed that some of the utensils, chopping boards and serving dishes and plates in the drawers are mouldy, along with a display chopping board on the side. You could clearly see that something wasn’t right with either damp or a leak in the property. The units in the kitchen didn’t close properly, as if the wood has warped due to damp. Additionally there is a chest of drawers in the twin room which is also mouldy. As we know, mould spores are a health hazard and as such needs to be treated in the right fashion. On both the Sunday and Monday mornings, we came down to further puddles in both the kitchen and the dining room, and had all the windows and doors open to try and dry these areas. We resulted in using fan’s that we’d bought with us as the weather was hot, to help dry the floors. The property has two bathrooms, one with a shower and one with a bath. We attempted to use both at the same time; to discover that only one bathroom could be in use at any one time, as using both pulls the water pressure off the other, which when there are 7 of us in the property, getting ready in time made things difficult. We noted that some of the windows we were unable to open, along with there being no key to open the back door of the property, and should we have needed to get out in a hurry or emergency, this could have been catastrophic. Furthermore, on the Sykes website, the property was shown as having off road parking, and that’s not the case, as you have to park on the road, outside the premises. It’s there we also noticed that the windows both inside and out were filthy, and could do with being cleaned, especially as the house is on a busy through road, which also isn’t mentioned on the listing. The downstairs toilet needs some attention, as the toilet seat is loose and needs fixing. One of the few plus points was that the property was lovely, the linens and towels were very clean and the styling did compliment the premises. We appreciate that the house is of a certain age and we fully understand the history of the house and its previous uses, but these issues we’ve raised we felt spoilt the weekend to a degree but it didn’t detract from the reason of our visit, which was to complete the Macmillan Jurassic Coast Mighty Hike in honour of my uncle who passed away earlier in the year. We have provided images and detailed feedback to the owner of the premises along with Rachael who manages the cleaning team, and hopefully they will have time to put these things right for their next guests.

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• Mrs Sophie Batten - Verified booking

  Absolutely filthy.

  The only clean thing in the kitchen was the dishwasher. We had to hoover when we got there and went to mop the floor but the mop was so disgusting we went to the supermarket to buy a new one. I had bought home cooked frozen meals for my 1 year old and when I went to put them in the freezer I was horrified as the freezer had so much ice which had hairs and other debris in. The mattress was disgusting and covered in stains. The bathroom was not suitable to bath a small child as we could only use one side due to the bath screen being siliconed to the bath. The water pressure was also shockingly awful. The remote for the tv was absolutely covered in goodness knows what so had to scrub the thing as was worried if my daughter touched it. The sofa was extremely uncomfortable. There are no facilities. Yes can wash clothes in the dingy outhouse. The ‘garden’ is totally uneven with a huge drop and completely overgrown so would have been extremely dangerous to take our 1 year old. Honestly the worst place I’ve ever stayed. We couldn’t cancel or try to get money back as was such a busy weekend there was no where to go so would have had to if driven home. We did leave early as it was raining all day on the second to last day and nothing to do at the cottage so had no choice but to leave

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• Mandy - Verified booking

  The marketing images of the property do not demonstrate the poor wear and tear or cleanliness of the property.

  When we arrived to the property on the outset it looked lovely however this soon changed upon entering the property. Whilst the property hadn’t been cleaned, the dirt and grime wasn’t just from one missed cleaning this had been built up over time from a lack of thorough cleaning. The internal walls, roller blinds, picture frames, windows, shower, outside table and chairs were filthy dirty with stains, dust, dirt cobwebs or dirty hand marks. The internal doors were pealing and some had chunks missing, curtain in living room had holes, sofa cushions and sofa had food stains, kitchen cupboards were worn and starting to peal at the bottom the outdoor furniture was dirty, rusty and covered in bird poo. Thankfully, I had taken my own cleaning stuff, blankets to cover the sofas, pillow cases etc. We also had wonderful weather so we spent most of our time at the beach. Since returning home I raised the issue with the owner who apologised and assured me that she would put things right, so hopefully future customers don’t have same experience.

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• Dan - Verified booking

  The property has super potential and is in a great location for visiting the local area and all it has to offer.

  The standard of the equipment provided left a little bit to be desired. No colander in the kitchen, and an airer of some description would have been handy. Our main issue however was with the cleanliness of the property. On arrival we noticed that the bedding in the double bed was filthy, with dirt all over the duvet cover. To their credit, the staff and cleaning team went out of their way to deal with this, but this just shouldn’t happen. As the week went on it became clearer and clearer that the property had just not been cleaned thoroughly either between stays or in terms of longer term cleanliness and house keeping. The standard was just not acceptable. When you are paying the kind of money that Sykes charge, and the mark up for ‘management’ of the booking is getting higher and higher, and given that check out times are earlier and check in times continue to be much later in the day than pre covid, there really is no excuse for a poor standard of cleanliness. Must try harder !

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• Mrs Penny Brooks - Verified booking

  When we booked the description said there were three cottages and a big shared garden.

  In reality that garden had new cottages built on it so the "garden" was actually a what felt like a gravel filled sheep pen with a rough wooden fence looking at the side of the new cottages with no privacy at all. The cottage itself is tiny. The sofa faces 90 degrees to the television so you can't all watch a film comfortably together on a rainy day. The shower works for people under 5 feet tall. If you raise the head the water goes all over the floor and toilet. There is also no towel rail in the bathroom. In the main bedroom the mirror is above the headboard so unless you can apply makeup and do your hair from 6 feet away, make sure you take a mirror. There is no dressing table to put things on. All in all, we were very disappointed for the amount we paid. We have stayed in far nicer cottages. But the biggest drawback for us was finding out the garden was no longer there and we were restricted to a gravel filled pen with a rough fence.

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