Dog Friendly Cottages In Elterwater

Reviews

What our customers say about their holidays

• Mr Baran - Verified booking

  It's lovely located cottage with amazing views and its own character and please trust me, I'm not trying to be difficult, but I cannot justify the price we paid with this standard. I'm deeply disappointed with the lack of cleanliness starting from smelly and rooting rug in the bathroom wet from god knows how long (really disgusting). Next, smell of the fuel in one of the rooms with broken window and "notice not to open". I'm not sure if this is safe, but this should be looked by professional. Next, visit the place yourself and see if oven or kitchen hob are clean. During our stay, owen was very dirty (I mean not cleaned properly for a very long timel), and also drops of the very old oil hanging from the hood (it takes long time to build, so as there for wuite a bit). There is also a black sock under sofa in living room, which was quite disgusting to discover when I dropped something... Cleaning materials access to vacuum etc would be also a great benefit if you would like to improve the overall comfort. Waching machine capsules would also be handy for the cost customers pay so they don't need to think about it during their stay. I truly understand old cottage style and already visited many, I just belive it should be very clean and comfortable for the customers considering business character of the property and its cost to stay.

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• Miss Fox - Verified booking

  It's an absolutely stunning location, very close to Cathedral caves and Slaters bridge. There's quite a lot of people walking past as it leads to the Cumbrian Way. Very tight road down to the cottage - single lane. Pub about 10 mins walk. The cottage itself is very old so it's quite higgledy piggledy and amazingly thick walls. Lots of steps everywhere so not brilliant for people with mobility issues. Bathroom is downstairs and it's fine - decent space and decent electric shower. It was clean. Kitchen is a good size - underfloor heating works in a small area of it. It's equipped ok. The plates and glasses were dirty though so we had to rewash them. There's a small dishwasher. The downstairs bedroom smells strongly of oil which we notified Original Cottages about and they sent a handyman who said he's been out before due to the same issue. It needs fixing as it's not pleasant. The window is painted shut in the room apart from the small top one which can open a couple of inches. We left that open and the door and the windows in the adjacent rooms but it still smelt of oil. Upstairs theres a small single and a double room which were pretty comfortable. The sitting/dining room is cozy. Comfortable sofas. The internet is ok - not great signal. Could do with some boosters as the walls are so thick.

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• Trevor - Verified booking

  This was a lovely cosy cottage and its location with fantastic walks from the door was perfect.

  The welcome pack ( sponge scourer, cloth, bin bag and dishwasher tablets no dishwasher on site) was disappointing to put it mildly. I think the least we have received before was some milk in the fridge and a packet of biscuits. The house was a bit dusty and cobwebby it felt that it had been cleaned but a few weeks back.The quirkiness of the oven and hob would make us think twice about returning. We could only get the larger saucepan to work on the hob and the grill refused to come on. For maintenance the lounge window catch is getting loose probably just needs a tighten and the shower tray is leaking and needs a bit of sealant at the bottom left corner as you look at it from the doorway into the bathroom between the chrome riser and the shower tray. I don't want this to sound like a moan because we have had a lovely stay in a lovely comfortable cottage and none of the above spoilt our stay. We also really appreciated the ability to charge our electric car this was very easy to do, but there was no information about cost or whether there was a cheap tariff time.

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• Joanne - Verified booking

  The dishwasher was not very effective and as there was no plug for the kitchen sink, this presented a challenge for washing up!

  There were items in the kitchen that had to be washed before use as they were not clean, including the oven baking trays. There appears to be an issue with ants in the main bathroom and some were also found in the twin bedroom. The cottage overall was not particularly clean, lots of cobwebs which had clearly been there for some time. The sleigh bed creaked every time you moved on it so was not conducive to a good nights sleep. Parking was difficult and would be better if there was a marked bay in front of each cottage. Also in this cottage as it is the first as you go into the courtyard, you can't park a family size car in front of it and leave enough room to open the stable doors to the kitchen, whilst allowing space for other cars to safely pass. On a positive note, the location was good and the garden was (over the main road) was very nice. I would have no issue with booking through Heart of the Lakes again in future, however I would not return to this particular cottage unless there were improvements made - it really needs some TLC.

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• Claire - Verified booking

  Firstly, I’d like to say that we had a great stay and do plan to come back.

  However there were a number of things that could do with improving. The tv in the downstairs bedroom didn’t work. The automatic lights in the shared downstairs bathrooms turn off when you’re in the shower, and sometimes didn’t turn on at all. The heating knob in the downstairs shower was broken. The fire in the sitting room was broken. The dishwasher was full of dirty dishes on arrival. In general the level of cleanliness could have been a lot better. There were no mattress protectors on the beds, nor pillow protectors on most of the pillows. The sofa is a bit tired and stained. The location of the property and the size of the property was perfect for what we needed, and we did have an enjoyable stay but given that some of my points have been made by other reviewers it does make me wonder if things will have been improved upon when we return next year. Fingers crossed!

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