Dog Friendly Pickering Holiday Cottages

Reviews

What our customers say about their holidays

• Catherine - Verified booking

  We alerted the property owner and booking.

  Com of the time of arrival . Received an email suggesting they would be there to hand over the key.I had no other information given to me at this time. When we arrived at the property there was no one there. We hung about for an hour then went to the local pub to try and phone for help as we had no signal on our phones. We waited on the phone to Booking.com on the pubs land line for nearly an hour with no answer. At this point we were very hungry and tired (also aware of using the pubs phone)and went to another local pub to get some food. I did go on chat at booking .com for advise and also emailed sykes holidays , booking.com several times. I could not get a signal. On chat they said they would get back to me within half and hour. I had told them that I had no signal. At 9pm we went back to the property hoping someone would have come or left a note etc. On looking around outside we realised there was a key in the key lock but at no point have I been given a code. My son tried for nearly an hour to get into the code and eventually cracked the code and got the key. I am unsure what we would have done as I expect everywhere was booked. We would probably have had to drive all the way home. You can check the emails and chat and at no point did anyone give us the code. When I eventually got in we had access to wifi and noticed that Booking .com had tried to phone us at 8:30pm. This was useless as we had no signal and I had clearly told them that on the chat . Very stressful and annoying start to the holiday. We were not expecting to go out for a meal due to covid and had brought all our meals to cook. I would like some compensation for this awful start to our holiday!

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• Pam - Verified booking

  The cottage is in a lovely position with wonderful views across Rosedale and a very pleasant garden.

  There was, however, an issue around space. The ground floor open-plan living/dining/kitchen area was tiny and smaller than it appeared in the photographs. Even with only two guests and a dog, we were cramped for space and we certainly wouldn't have wanted to be in a party of four. We felt that we would have had more room to move on a narrowboat. There are some small inaccuracies in the cottage description. The first floor bedroom does not contain a standard sized double bed and fuel for the wood-burning stove is not included as implied. There was enough for the first night but the expectation was that guests would provide the rest. Most cottages state this explicitly but this cottage did not. It is also not made clear that neighbours have access through the garden. The cottage was clean and well presented but evidence of a previous canine visitor was clearly evident on the lawn when we arrived and had not been cleaned up. We do not have satnav and were concerned that directions to the cottage were very poor, being both confusing and contradictory and bearing no relation to either a standard road atlas or an OS map. Sadly, the two requests made for further clarification from the owners went unanswered. We were greatly helped by the Phillips Street Guide to North Yorkshire which enabled us to make some sense of otherwise incoherent instructions.

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• Adam - Verified booking

  Never left a review before but this cottage really exceeded our expectations.

  Firstly, really grateful for having a decent king sized mattress so we could get comfortable night's rest. A basic requirement that for the sake of an extra couple of £100, baffles me as to why owners in other properties don't get right (I would never return to a holiday cottage with a rubbish mattress no matter how nice everything else was). If I was really picky, twin beds rather than a double in the second room would have suited us better though my teenaged son enjoyed hogging the double and our youngest was happy to sleep into the very comfy guest bed in the master bedroom with us. My wife was very taken by how tastefully decorated it was, l loved the woodburner and the owner has obviously put a lot of thought into the practicalities of the stay. Kids were happy with the WiFi and smart TV plus other little extras. It was in a fantastic location with easy access to lovely walks, Dalby Forest and the coast. The local pub was lovely and had really nice pub grub. You could buy all you needed from either the local shop or the camp/ caravan site. We got a last minute deal to make the stay even sweeter. It really was the best holiday we've had in a while! Couldn't fault this cottage and would happily recommend to anyone.

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• Karen - Verified booking

  The property was clean and comfortable and full of extras in the kitchen which was a great help.

  The outside garden and seating area gives a place for relaxing, eating or just a few minutes solitude. Having travelled with 4 children of differing ages this cottage was spot on. The play area and cattle for the little ones and the football pitch and games room kept our tonnage grandson amused as did the trampolines. The layout of the bedrooms meant that we, the grandparents, could keep separate to the two families at night time and the large dining room meant we could come together at mealtimes. The surrounding area has lots for families to do and for us one delight was the pass to Dalby forest. We used this and discovered great value days out. Everyone asked to return again. We encountered one problem but do not believe the owner can rectify it but did not ask. One morning due to lack of water pressure we had no flushing toilets. From that morning the shower in the en-suite bathroom only ran at a tap speed, lovely and hot but only just enough pressure to make the shower work. We hope to return again. First class accommodation. Thank you

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• Patricia - Verified booking

  Had a lovely holiday at Boundcliffe Farm.

  We were a family group of 7 with ages from 21 to 88. My parents struggled with the stairs, one staircase had no handrail, but we managed with this. My only negative is that the property is listed as having 3 bathrooms but there are only 2 bathrooms and a separate toilet. The hosts are lovely, they live next door and are there for anything you might need but are not at all intrusive. Before I arrived I contacted Mr Watson to ask if he knew where I could hire a wheelchair for my mother and he borrowed one from a friend for us. This was a great help, thank you. The cottage is very warm and cosy with everything you could need on holiday. The kitchen is very well stocked and there were lots of cleaning products left, plus washing up liquid, dishwasher tablets and washing powder. There were lots of towels and also spare towels in a cupboard which is handy for a large family. The games room was great and there were numerous board games. We found the cottage very clean and welcoming. Thank you for a lovely holiday.

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