Dog Friendly Harrogate Holiday Cottages

Reviews

What our customers say about their holidays

• Rachel - Verified booking

  This was our second stay at this lovely and luxuriously appointed apartment and we were pleased to see that our review from our previous visit (May 2023) had been acted on - kettle and pillow issues now resolved.

  There remain however several irritations in this luxury and not inexpensive apartment. There were 5 guests staying in an apartment accommodating 6 people. Only 4 towels, 4 bowls and no bedding provided for the sofa bed (this happened last time so we were prepared with our own bedding). Not equipping the apartment with basic crockery, utensils and linen for the maximum number of guests it accommodates is however inexcusable. We have been in the holiday letting business ourselves for over 20 years and always over supply on cutlery, crockery and glasses to accommodate the inevitable breakages. We also missed the following kitchen basics - bread board, bread knife, grater & chopping board. The Internet was non existent - we couldn't get the TV or anything to work without hot spotting to our phones. I see this has been raised in other reviews but remains an issue and difficulty for anyone needing to work whilst away. We also had the same experience as other guests in relation to parking. On arrival we parked our two cars in tandem in space 6 to unload. We did not use the other apartment vacant spaces, we were not blocking anything but within half an hour we had a nasty and passive aggressive sticker on our windscreen. Not the owners fault but I think the listing could be more explicit about the parking challenges on site, near the apartment and in the town generally. Had we not tandem parked temporarily unloading with a child and elderly parent would have been impossible. A suggestion perhaps would be to provide a disc for town parking for the use of guests - we have had this in the past in other properties we have rented and it certainly alleviated the parking stress on arrival.

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• Alison - Verified booking

  Lovely semi-detached property in a pretty Yorkshire village, well equipped with all the things you need when away plus quite a few extras compared to places we have stayed before, i.

  E. plenty of toilet rolls provided, towels a generous size (if a little on the thin side), lots of books and games in the cupboard under the stairs if you are holidaying with a family, handwash for each sink, washing-up liquid and wash liquid also provided together with boutique tissues in the lounge. Chocolate biscuits and milk in the fridge was a nice touch. More than enough room for the two of us but possibly a little tight for a family with only a small lounge. Easily accessible private parking space at the front of the property and a secluded garden area for when the weather improves (it snowed when we were there!). Bedrooms a good size and only minimal noise from next door. Wifi worked well and we used our Netflix subscription on the television, which is a large size. Oven and washing machine both used and worked well. Only thing that would be an improvement would be the addition of a dishwasher in the kitchen - plenty of room and who wants to wash up by hand on holiday? All in all, a very pleasant stay and the icing on the cake -only 30 minutes from Leeds to visit family. We have booked to stay again in March!

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• Jane - Verified booking

  This is a very comfortable modern utilitarian apartment.

  Very well equipted. Good cooker and a range of pans for cooking. Comfortable beds with lovely smooth cotton sheets and duvet covers. Very spacious. Only minor problem was the fridge behind the kitchen door. If someone opened the kitchen door whilst the fridge freezer door was open the doors blocked each other. Otherwise the kitchen is excellent. Good washing machine, iron and ironing board and space to air washed clothes. The town house is within easy walking distance of the town centre which has many interesting shops and restaurants. The owner is easy to contact if you have any needs. We had a lovely stay. My husband needed time to relax between his chemotherapy sessions. He has days when he feels tired so this was a wonderful opportunity for him to stay in a relaxing environment that was very clean. On his better days it was easy to access local National Trust Historical sites by car. I would also recommend the Brookes Sri Lankan restaurant. Within walking distance if you want to have a drink. Thank you Andy for a wonderful stay.

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• Emily - Verified booking

  The property was beautiful and in a lovely place, it had everything we needed and was presented really well.

  We only had 2 issues, the first being parking. On the listing it states there's one space for the property and the rest are first come first serve - they aren't. We had angry notes left on our cars from residents stating we needed to move them. So we took the visitors spot and also parked across the road (just something to keep in mind if you have 3 cars) Also we booked our stay for 6 people and only enough towels for 4 were left out, the help feature on the app didn't work (not the owners fault) and the contact numbers sheet had been put in a cupboard, so we only found it on the last day. It just meant we had to go and buy towels which isn't ideal when it says they're included. We saw some comments about pillows being uncomfortable but this wasn't the case, everything seemed brand new and the main beds were lovely and very comfortable but the pull out bed was very hard so keep that in mind if you're using that. The internet and WiFi is also fine, no issues on our part. All in all a lovely stay.

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• Andrew - Verified booking

  The property is lovely, nicely furnished and in a good location for the many amenities of Boroughbridge, including pubs, shops and dog walks.

  However, there are a number of issues with it: - the worst one is the hit and miss nature of the WiFi. One could occasionally download emails and WhatApp messages and access Google and the signal was never strong enough to download newspapers, watch iPlayer or any other internet TV. It is the worst WiFi of any property we have ever stayed at. - the coffee machine would not work without descaling but the disc to enable this was missing. So we had no coffee for the entire 3 weeks. - there is no chopping board or breadknife, despite this being reported by previous guests. - the fitted sheet in the main bedroom did not fit the bed. It was too small to stay on overnight. We made two calls to Sykes early in our stay about both the WiFi and the coffee machine but nobody came back to us and both issues remained a problem throughout our stay.

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