Dog Friendly St. Ives Holiday Cottages

Reviews

What our customers say about their holidays

• Natalie - Verified booking

  Alfred Wallis is a great location to explore St Ives and soak up the wonderful views.

  The apartment is located on the second floor and parking is about a 7 minute walk away. I would advise unloading at the long stay car park as the road leading down to the apartment is very narrow. The allocated space itself was easy enough find by the directions given, however the space was hard to locate due to overgrown weeds and a large 4x4 encroaching on the allocated space for Alfred Wallis. The markings had also faded. The space is more suited for a smaller car rather than a large family car. Once parked, we rarely needed the car unless we were heading out of St Ives. There are plenty of walks, shops, beaches, bus transportation to get around. Access to the property involves steps and steep inclines. Some would find this difficult. It certainly helped me reach 10k steps a day! We arrived late Friday evening due to traffic. The key collection instructions were clear and easy to find. We were greeted with an overwhelming smell from the drains in both bathrooms. After flushing the shower drains through with hot water this did seem to help. The apartment was clean, beds were comfy. Both bathrooms had been updated since the photos on the advertisement. A new sofa in the living area. I would point out there were no hand soaps in both bathrooms. Something which we usually expect when we stay with Sykes, and especially when paying nearly £1500 for a week. I would recommend advising customers this is a necessary item to bring with them when staying at Alfred Wallis. There was a hair dryer provided in both bedrooms. The kitchen was well equipped apart from there being no toaster. A simple kitchen gadget which is handy for an easy breakfast. The patio doors were not in use in the kitchen area, only the living room side. The WiFi was ok. A couple of days we had very poor service. The TV lost signal for a day or so. We couldn’t find any sky Chanel’s, only free view and Netflix through the PS3. Disposing of household waste was not as described in the folder. The wheelie bins are located in the outhouse at the back of the property. I ended up having to ask a neighbour on the first floor who also struggled to locate the bins. We stayed during May Halfterm. I wouldn’t be happy to pay anymore than we did, especially in the summer holidays. The only welcome item we received was a pint of milk and No hand soap. Some board games, a few books would be a nice touch. Especially on the rainy days when there is poor signal and the tv doesn’t want to work. Overall Alfred Wallis is a lovely apartment which could do with a few finishing touches to make the stay a 10/10.

  Read more less >

• Natalie - Verified booking

  Alfred Wallis is a great location to explore St Ives and soak up the wonderful views.

  The apartment is located on the second floor and parking is about a 7 minute walk away. I would advise unloading at the long stay car park as the road leading down to the apartment is very narrow. The allocated space itself was easy enough find by the directions given, however the space was hard to locate due to overgrown weeds and a large 4x4 encroaching on the allocated space for Alfred Wallis. The markings had also faded. The space is more suited for a smaller car rather than a large family car. Once parked, we rarely needed the car unless we were heading out of St Ives. There are plenty of walks, shops, beaches, bus transportation to get around. Access to the property involves steps and steep inclines. Some would find this difficult. It certainly helped me reach 10k steps a day! We arrived late Friday evening due to traffic. The key collection instructions were clear and easy to find. We were greeted with an overwhelming smell from the drains in both bathrooms. After flushing the shower drains through with hot water this did seem to help. The apartment was clean, beds were comfy. Both bathrooms had been updated since the photos on the advertisement. A new sofa in the living area. I would point out there were no hand soaps in both bathrooms. Something which we usually expect when we stay with Sykes, and especially when paying nearly £1500 for a week. I would recommend advising customers this is a necessary item to bring with them when staying at Alfred Wallis. There was a hair dryer provided in both bedrooms. The kitchen was well equipped apart from there being no toaster. A simple kitchen gadget which is handy for an easy breakfast. The patio doors were not in use in the kitchen area, only the living room side. The WiFi was ok. A couple of days we had very poor service. The TV lost signal for a day or so. We couldn’t find any sky Chanel’s, only free view and Netflix through the PS3. Disposing of household waste was not as described in the folder. The wheelie bins are located in the outhouse at the back of the property. I ended up having to ask a neighbour on the first floor who also struggled to locate the bins. We stayed during May Halfterm. I wouldn’t be happy to pay anymore than we did, especially in the summer holidays. The only welcome item we received was a pint of milk and No hand soap. Some board games, a few books would be a nice touch. Especially on the rainy days when there is poor signal and the tv doesn’t want to work. Overall Alfred Wallis is a lovely apartment which could do with a few finishing touches to make the stay a 10/10.

  Read more less >

• Warren - Verified booking

  Parking not acceptable.

  The location of this property is great and the views are lovely but there’s a few points that need highlighting for future people looking to book. PROS: Flat itself is clean and well kitted out. Some lovely extras like biscuits and tea and coffee. Sky TV and good Wi-Fi signal. Location is brilliant and very short walk to Porthmeor beach, harbour and main shops. Views are outstanding. CONS: Firstly access for unloading the car is only possible via a very steep narrow lane which is also a dead end. It’s very hard to get down there due to the nature of the lane and other people trying the same thing. Secondly and importantly is the parking isn’t acceptable. It’s not close and a good steep walk to it but more importantly as it’s just a gravel bit of land there is not enough room for all the cars. I was blocked in by other cars and couldn’t open my doors to access my car or move it for a planned day trip thus affecting our holiday experience. This really needs to change. Due to the poor access to unload I also spent time ferrying bags back and fore which took a long time. The bathrooms are wet rooms and so if you shower in the morning the whole floor is wet all day when using the toilets or sinks. Balcony has a cracking view but is very tiny with hardly any room to move. The location itself is brilliant but steep as are the stairs in the property so wouldn’t be great for some older people. I appreciate a lot of these issues are expected with a location like St Ives but it should be made known on the website. It’s worth saying that while the parking issue couldn’t be resolved the service we received when we contacted Sykes was very good. I wouldn’t book again unless the parking issue was changed and clearly pictured what the new space was on the listing. I also think pictures of the access to the property should be added as trying to reverse down that steep narrow lane would not be pleasant for some people hence why I didn’t try it.

  Read more less >

• Rachel - Verified booking

  On the day of check in I received a call about 2pm saying they were expecting a plumber to the property as there was a number if issues that needed to be dealt with.

  I said we were 3 hours away so that would not be a problem.He said there was a problem with the radiator. The sink and the shower. When we arrived at the property there were 2 dirty bags of linen at the front door making it very difficult to drop off our luggage with it all in the way. On Thursday the housekeep called to ask if the linen was left and could she call to collect it.so this was in our way for whole time we were there. This really was not a good 1st impression. The radiator in the top floor bathroom was absolutely pouring with water when we went upstairs, we had to hand tighten it to stop the flow and leave a bowl under it for the rest of the week.The shower in the same bathroom switched off half way through and would not come back on again. The issues with the water in the top bathroom caused water to to come through the ceiling in the twin bedroom. The shower in in the middle front bedroom leaks from the corner. The radiator at the front door does not work and it is very cold in living room. And the sink in the kitchen sprays out causing you to get soaked every time you use it. I reported these problems and the fact plumber had not been to sykes in Saturday morning. Louis assured me he would get this sorted and someone would be out.. He rang me later that day to ask if anyone had been out which they hadn't. I then insultingly received a email on Wednesday asking me if my case had been sorted and to rate my experience. Noting had been done and the issues are still very much a problem. which is a shame because the property is lovely but it really does need these issues sorting before you start to charge 3 times as much in the summer months..I had read a few reviews previously stating some of the issues which means they have not been addressed which is not very good to say how much we spent to come for a weeks holiday. I await your reply

  Read more less >

• Rachel - Verified booking

  On the day of check in I received a call about 2pm saying they were expecting a plumber to the property as there was a number if issues that needed to be dealt with.

  I said we were 3 hours away so that would not be a problem.He said there was a problem with the radiator. The sink and the shower. When we arrived at the property there were 2 dirty bags of linen at the front door making it very difficult to drop off our luggage with it all in the way. On Thursday the housekeep called to ask if the linen was left and could she call to collect it.so this was in our way for whole time we were there. This really was not a good 1st impression. The radiator in the top floor bathroom was absolutely pouring with water when we went upstairs, we had to hand tighten it to stop the flow and leave a bowl under it for the rest of the week.The shower in the same bathroom switched off half way through and would not come back on again. The issues with the water in the top bathroom caused water to to come through the ceiling in the twin bedroom. The shower in in the middle front bedroom leaks from the corner. The radiator at the front door does not work and it is very cold in living room. And the sink in the kitchen sprays out causing you to get soaked every time you use it. I reported these problems and the fact plumber had not been to sykes in Saturday morning. Louis assured me he would get this sorted and someone would be out.. He rang me later that day to ask if anyone had been out which they hadn't. I then insultingly received a email on Wednesday asking me if my case had been sorted and to rate my experience. Noting had been done and the issues are still very much a problem. which is a shame because the property is lovely but it really does need these issues sorting before you start to charge 3 times as much in the summer months..I had read a few reviews previously stating some of the issues which means they have not been addressed which is not very good to say how much we spent to come for a weeks holiday. I await your reply

  Read more less >