Dog Friendly St. Ives Holiday Cottages

Reviews

What our customers say about their holidays

• Elizabeth - Verified booking

  We had a fab holiday here.

  Location super. View of beach and sea stunning. House perfect size for number of people that can stay. Plenty of utensils etc in kitchen. Great that a whole pile of beach towels provided (we didn’t use them but a lovely touch - perhaps that could be added to info when booking so you don’t bring your own - unless it was and I missed it). A lovely touch leaving the biscuits and bag to keep. It came in very handy. We would recommend it without a doubt. But we do feel there are one or two things that need addressing and know that you will already be aware as they’ve been mentioned in reviews. The main one for us was the lounge balcony area floor. It needs fixing. It’s dangerous. We covered the broken tiles with a mat for the week so no one tripped or cut their feet/paws. The picnic table needs a lick of paint to tidy it up and make it cleaner. Clearer instructions in folder regarding rubbish days. It just says bag up rubbish and put in wheelie bin for Friday collection. We didn’t know which bin to use. I looked it up on Cornwall council site and date matched with black bin. When we left, the locals had brown and blue bins out. Also, on arrival all recycle boxes, bags were full (overflowing) at side of garage. We had nowhere to put our things from day one of the holiday. Other than that, we all thoroughly enjoyed our stay and the setting for the house was a big part of this. Thank you.

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• Steve - Verified booking

  Great space and excellent facilities.

  Let down by a few issues. The balcony spaces need cleaning and repair to the tiles as some are a definite trip hazard. The loft room balcony was flooded after it rained as the drain is blocked and has weeds growing in it. The views are amazing though. The bedrooms are spacious and each have an en-suite with shower or bath. Lots of storage for clothes etc. There are 3 TVs but the kitchen one had a remote that didn’t work properly. The dining room is a good size but desperately needs better lighting in there. We had to move a lamp from the lounge. As already mentioned, rest of the facilities within the house are very good. The location is perfect, within walking distance of the main road and supermarket and also the beach. The parking at the front of the house is plentiful and would easily take 3 cars. I’d certainly stay at Moonbeams again but would hope that the small issues had been rectified.

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• Ian - Verified booking

  A 3 night stay for a surprise family gathering to celebrate a significant birthday for my wife, the house is fabulous, spacious, and very comfortable.

  The one thing I wanted was for my Wife to say WOW!! when she saw (a) the family waiting at the house for the surprise and (2) another WOW!! when she saw the property and that incredible view, that has got to be one of the best views in Carbis Bay and beyond, so a third WOW!! from me, we would return in a heartbeat, Thankyou. The only suggestion / observation I would make is to provide a couple more oven trays, I could only find one (unless I missed them) and the outside window frame on the top floor needs urgent attention as the wood is badly rotted, allowing the wind to whistle through.

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• Ian - Verified booking

  Second time here and we love it!

  Great house, fantastic location with access to beach, bars, walk or train into St Ives. All that let it down was no facility for recycling bottles, card, plastics etc - you are expected to drive it to the Council recycling centre yourself rather than put it into boxes for on-street collection!? We didn't have time (as we were on holiday!) so brought 2 bin liners of recycling home with us :(

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• Rob - Verified booking

  Extremely disappointed with Moonbeams.

  The location and views are exceptional, however the attention to detail, maintenance, and health and safety leave a lot to be desired. Certainly not worth the money we paid for our stay. Will be writing with issues, supported with photographic evidence, and suggestions to improve this property.

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