Dog Friendly Ayrshire Holiday Cottages

Reviews

What our customers say about their holidays

• Carolyn - Verified booking

  We arrived at Cairnhill Cottage on the Friday in May.

  We were without central heating AND hot water from the Tuesday. Only enough logs to make a fire one night. Hand to boil the kettle to wash. Reported but they could not fix it. So by the time we left the following Friday, it still wasn’t repaired. The cottage was still without heating and hot water. The cleaners turned up, we explained the situation and they would either not clean or do so without hot water!! The greedy owner STILL. proceeded with the booking the week after us, knowing that the property wasn’t fully compliant. And guess what, it wasn’t working all week because the owner accidentally messaged us the following week apologising that they were without heating and hot water. And even worse LIED stating “don’t know what has happened as it’s never happened before!” Really, as it did the week before. After the holiday, we messaged Sykes for help. Explained the situation. Explained that one of the elderly members of the party who suffers from COPD had taken very poorly after the stay and both kids had a serious cold. They refused any help and hid behind GDPR. Tried to engage with the lady who was the point of contact (but allegedly not the owner) upon our return. Abrupt; un-cooperative and then blocked my number. Claimed the owners pay Sykes to deal with such issues. Sykes claim it’s the owner’s responsibility. Don’t normally leave such scathing reviews and had Sykes and/or the owner engaged then I may not have. However this is customer service at its very worst. Book at your peril.

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• Tracey - Verified booking

  Cairnhill is a beautiful cottage, spotlessly clean and with everything you need for a peaceful, relaxing break.

  It was great to have everything included - from hand soaps to logs for the fire. We loved seeing all the wildlife (including hares, bats, sheep and lambs and a very friendly robin) and the full moon and myriad of stars were a delight on our last night. It is a great place from which to enjoy the beautiful coast and local attractions; we had a wonderful walk from Barr village, amazing views at Bruce’s stone, relaxing time on the beach at Maidens, trips to Ayr and Maybole and a visit to Snib’s cave, to name but a few of the delights of our week here. We cannot recommend Cairnhill enough and already want to return! Debbie was a wonderful host and nothing was too much trouble despite her being so busy with looking after all her new born lambs.

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• Maria - Verified booking

  I took my mum, brother and partner to Cairnhill in May.

  It was one of the best places we've had the pleasure of staying in. We went just after the People who left a horrible review about it. Yes there was an issue with the boiler and it needed a new part. But that didn't stop us having hot showers and a beautiful open fire. These things happen! Debbie called me and told me about the boiler.... it wasn't planned so what can you do? Debbie did her best and we enjoyed every minute of our stay. The guy came with the new part and hey presto the boiler worked a treat! Just loved the cottage and location. Our little dogs did to. We closed the big gate and let them roam around. If you enjoy cozy nights in front of an open fire after long walks ...this is for you. Thank you D and J xxx

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• Maureen - Verified booking

  2 day break with dog at cottage with 5 adults.

  The cottage had modern & well equipped kitchen with all the cleaning products etc supplied. Was spotless on arrival and having 2 showers plus upstairs toilet a bonus. Only slight negative thing for our family was the 3 narrow steps on the bend on the steep stairway to loft conversion, as 4 of us have blood pressure problems causing morning dizziness. We found easier to climb with no shoes on. Lovely peaceful surroundings for morning walk with dog . Approx 15 min drive into Girvan for beach runs with dog . Asda in Girvan too. Debbie was very helpful with any enquiries we had & allowed early & later leaving times as there was no other bookings on those days. Would highly recommend.

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• Lynn - Verified booking

  Lovley, well maintained little cottage .

  Nice setting. We spent Christmas week there and we took our decorations with us to make it festive for myself, husband, son and daughter in law. Plenty of room for us all. Well equipped kitchen. The garden is secure and our two dogs could enjoy roaming around safely. The only slight problem were the stirs near the top, they are a bit steep so I wouldn't recommend for people with mobility problems. Fortunately for me there is a lovely double ensuite on the ground floor. We didn't explore the area much as we just wanted a peaceful relaxing break but we did go to the beaches nearby.

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