Dog Friendly Cottages In Monmouth

Reviews

What our customers say about their holidays

• Kelly - Verified booking

  When we arrived at the accommodation, it had not been cleaned from the previous guests.

  Dirty bedding and towels, rubbish left, dirty dishes etc. Sykes arranged for a cleaner to attend but we had to find somewhere to go for four hours! The cleaning company paid for us to have dinner which was welcomed but we still had hours to wait to get into the accommodation. The accommodation needs a thorough deep clean. Behind the TV was lots of insects; underneath the sofas were really dirty; there was mould in the bathroom; the bottom of the bed was dirty; the outdoor wood burner was full of cigarette butts; some of the crockery in the cupboards was greasy and dirty; there was dirty underwear in one of one the drawers. Outside, the decking area (shown on the website pictures on the and booking details) had been removed and piled up in the garden; sharp metal fixings were left sticking out of the ground where it had been screwed down. This was dangerous for dogs and children. There were building materials in the garden and the garden gates are not secure for small dogs who can fit through the gaps - our dog escaped twice and we had to block the gate with bins and old bricks from the piles left in the garden.The front driveway is full of weeds and the plants are overgrown - one covers a front bedroom window. Many of these issues were mentioned in the purple breakage record, previous reviews and the guest book, but the problems remain. It seems to me that the owners don't really worry too much about the condition of the accommodation. I really did not want to stay and reported these problems, with photos, to Sykes on several occasions during the week; I received responses telling me that the problems had been passed to the property team or that the customer relations team would be in touch. No one contacted me. We vacuumed underneath the sofa and throughout the accommodation and cleaned all the crockery before we used them. This is not what we expected from Sykes.

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• Diane - Verified booking

  We had to leave early because I became unwell.

  The couple who own the annex are very friendly and helpful without being intrusive. The cottage is ideal for 2 for a week and close to the Forest of Dean which is beautiful. Also just a 10 minute drive away is a lovely hotel called The Speech House which we visited twice in our short stay, once for coffee and cake taken in the Orangery and one evening for a relaxing pint. Highly recommended as it is a lovely old building with very friendly staff. There are several good places to visit such as Ross on Wye, Monmouth and Gloucester. We also visited tbe beautiful church of St. Mary's in Fownhope for their flower festival, which was an absolute delight. Three small negatives regarding the cottage. I have a very limited diet so take all my own food on holiday and there is no cupboard in the small kitchen to store food. A good fridge freezer and cooker and everything else one needs but a food cupboard would help. The shower would gradually fill with water because the hair trap needed cleaning. And Cinderford is a narrow, hilly town so driving can be difficult and finding the cottage on arrival was a bit difficult but was overcome by phoning the owner. Don't let it put you off though as the small garden is ideal for relaxing in and it has beautiful views.

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• Des - Verified booking

  Badly chipped tiles in kitchen,toaster half of it didn't work,and not kept clean, kettle needs either descaling or replacing.

  Bath needed cleaning as when arrived had hair In it.no garden maintenance or upkeep grass not cut rotting apples all around,and part of garden fenced off with 2 road side cones and mesh??. The fire pit had been used as an ashtray not cleaned out.could benefit from a radio.no review book.driveway still not addressed as other reviews state.stll catches front of car and did reverse on my car is not low is only a fiesta.also no maintenance as in needs weeding and large bush needs trimming,did not state when booking that this was a work in progress,only found out when looked through the pack that was left for us.if I knew this before hand I would not of chosen this property.not many good points but the beds were comfortable,and was in a quiet area.i have stayed with Sykes many times,and never had any issues with thier propertys, sadly I was disappointed with this place and would not recommend it,the pictures that are on Sykes website are out of date (theses need updating).

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• Alex - Verified booking

  Just back from a lovely stay at The forest coach house.

  The cottage is perfect and a home away from home. Very clean and has everything you needed. Tracey was a wonderful host, there if you needed her but otherwise left to go about your holiday as you wish. The cottage is a short walk to Cinderford town centre, where you will be greeted by an array of shops and plenty of food establishments. The golden lion pub in Cinderford was very welcoming and family friendly, highly recommend a visit. Perrygrove railway is a short drive away and perfect for children, as is the Wye butterfly zoo. All in all myself, my husband and our 2 and a half year old daughter had a wonderful time. We will definitely be returning to this gem of a cottage when we back visiting the beautiful Forest of Dean. Thankyou Forest coach house for a fantastic break! And thankyou for the treats left on our arrival.

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• Jackie - Verified booking

  We found the property to be very cosy and clean.

  It was very well appointed having everything you would need for a lovely break away. The power shower was the best we have ever experienced. The little extras such as the ciders, water bottles, milk, tea, coffee and biscuits were also a bonus. The little extras for the dog, such as, a chew, dog biscuits, poo bags, toys and a bed, were also an added bonus. The location was great, being a short drive to various attractions and walks within the Forest of Dean. We had a lovely meal in the White Hart Inn just down the road from the property. Finally, the owner Jeremy, greeted us warmly and made sure we understood how to operate all the appliances, such as the SkyQ box, heating and oven, etc. All in all, we had a great stay and would highly recommend it.Thank you.

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