Dog Friendly Cottages In Rutland

Reviews

What our customers say about their holidays

• Andrew - Verified booking

  This is the worst cottage we have ever stayed in.

  A rodent problem caused us two sleepless nights meaning that we were so exhausted that we had to forgo the remainder of our seven-night booking. On arrival we found a ball of wire wool on the bathroom windowsill and saw that some wire wool had been placed in one of the holes around the bathroom pipes. We also noticed rodent bait boxes had been placed under the bath and behind the chest of drawers in the bedroom. On the first evening we heard scrabbling noises from the living room ceiling but by the second night the scratching and gnawing noises from bedroom ceiling in the middle of the night was so loud that sleep was impossible. Having now seen that a previous review from September mentioned that the rodent issue was reported to Sykes, we are disappointed that we were not told about this before making the journey to the cottage as this unpleasant situation was foisted upon us. Surely pest controllers should have been called to eliminate the mice before guests were allowed to stay there again. Leaving early was our only option as the mice could obviously not have been eradicated in the timeframe of us staying there. We have reported the rodent issue to Sykes as well as the other concerns we had i.e. the fan oven thermostat was faulty so all foods cooked in it was massively overdone due to the extremely high temperatures it was reaching. This made self-catering impossible for us as the food we took with us had to be oven cooked. We were also concerned about the potential fire risk from a spotlight in the entrance hallway that was hanging down by its holder especially as it had a cable tie attached to it which had been scorched by the heat of the bulb. This had resulted in burnt pieces of cable tie to drop on the floor.

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• Antony - Verified booking

  Highly dissatisfied with our weeks stay at church view.

  Sofas are incredibly uncomfortable, luckily there was a tv in the bedroom, we spent evenings watching tv in bed. The hot tub added a lovely touch to our stay, however, this is extremely dirty and full of flies, when I asked the reception team for a net, they said the hot tub guy will be round to clean it and suck the flies out, he did come round to the lodge, unfortunately only flicking a few out. On our first night, we had a small issue with the plug in the bath getting stuck and we were told by maintenance team to simply use the public showers outside if this weren’t fixable, I was immediately taken back by this as I would have booked a camping trip at a cheaper price! We have previously stayed in other lodges on site which we were very happy with, as per our re visit now with a dog. Church view is actually a lodge split in half, divided by just a door with reception, I didn’t have a problem with this, as stated in the description upon booking, however, they charge just as much for this as they do for the other lodges. The worst part of our stay had to be the awful burning smell from the industrial building across from the lodge, this is super intense and meant we couldn’t even use the garden, we were lucky to have a lovely hot week (30 degrees plus), and felt VERY disheartened that using the garden was made impossible without coughing, not to mention horrible for our dogs health! Although, sitting in the garden was extremely uncomfortable anyway due to the wooden furniture, sunloungers may as well not even be in place, horrendous comfort! Cafe food is worth the star I have given, incredible food and reasonably priced. Won’t be returning!

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• Timothy - Verified booking

  Beautifully presented lodge, on a quite secluded site.

  Only a short walk in to the village and a short drive to Oakham. The lodge was lovely and clean for arrival. The host provided a lovely welcome pack of tea, coffee, coffee pods for the coffee machine, prosecco and fresh eggs. The lodge was extremely well equipped with tv's in both the lounge and bedroom, CD player/radio, Wi-Fi access and a well equipped kitchen, with induction hob, double oven, microwave, fridge freezer, dishwasher and washing machine as well as kettle, dolce gusto coffee machine and toaster. Also provided was a cleaning hamper with cleaning products, washing up sponge, cloth and dishwasher tablets. The bed was extremely comfortable and a fan is provided for those warmer nights. The bathroom was well equipped with a over the bath shower which is both hot and very powerful, with plenty of towels provided and fresh bath robes. The hottub was fantastic, well maintained and hot for arrival and maintained daily during our stay. The patio area also had table and chairs with a parasol, sun loungers and a bbq. Despite other reviews about noise with this lodge being attached to the reception building we had no complaints, yes you could hear a bit of chatter and laughter from reception, I wouldn't consider it noisy, and this was only between 8am-6pm not early in the morning and late at night and we found it extremely peaceful. Will definitely be returning again.

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• Marie - Verified booking

  We stayed here over Christmas and it was such a lovely break away from the hustle and bustle.

  The cottage is in a beautiful village with countryside views out the back windows. There's the sheep as your neighbours so you can watch them whilst enjoying a cup of tea at the window seat in the lounge. The cottage itself is quaint a typical chocolate box cottage. Has most of the amenities you need apart from a freezer. Beware of the low beams my 6ft 2 husband cracked his head a few times on the first couple of days. There was a lovely Christmas tree decorated for us on arrival. Which was a lovely touch and made it really festive and homely. There's board games and puzzles to enjoy. There are loads of little countryside walks from the cottage that we and our little dog enjoyed. We took our 10yr old son with us but after reading the reviews about the sofa bed not having a lot of room to pull out we decided to take our camp bed which fit perfectly next to the bed upstairs. There was 3 of us and a small dog and the size was perfect but probably wouldn't be big enough for 4 adults. In other reviews people moan about the tv being small and outdated and yes it's not a big smart tv but it had plenty of channels for us to watch at night. There's so much on offer surrounding this cottage that you don't need a fancy big tv. We had an amazing Christmas break and will definately look at booking this beautiful cottage again.

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• Kaljeet - Verified booking

  Nuce welcome hamper on arrival I am always honest in my reviews as i rely on others' to book my holidays.

  Very dissapointed with no wifi, needed it to check work emails but when i went into reception twice and said the wifi wont connect i was told it was "nothing to do with us" and to just try it outside and see if it works The Hot tub cover was broken and very heavy so impossible to lift over on my own - the pole that you pull it off with was broken and not attached to the cover so was extremely difficult to take the top off, had to just take half off and leave half on The outdoor bulb was popped so i went to reception to say i needed it for the hot tub when it gets dark. They came to fix it however it still did not work, so i went back to reception to say it still doesnt work but nothing was done about this The lodge is actually only half the size , the other half is reception and i wasnt aware of this. Lodge was in a completely different place to the 'luxury lodges' which was a massive let down for me as i wouldnt have booked if i knew it was attached to reception Interior door in the living room leads to the reception but is locked, and can hear everything which was not ideal Terrible bedding and lighting in all rooms Nice and clean but will not be returning

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