Dog Friendly Dumfries and Galloway Holiday Cottages

Reviews

What our customers say about their holidays

• Lena-marie - Verified booking

  Driving up to the cottage was terrifying as we had to drive through what looked like a criminal council estate although we were pleased when we got to the cottage as it is right next to the woods.

  On arrival we were greeted by a porch full of stuff which looked like it had been dumped by previous tenants. A pad on kitchen table giving us the bin day and asking us to wash the towels on leaving, which I did but the washing machine was way to small for the amount of towels, the only washing liquid I could find was in the cupboard under the sink which was jam packed with all sorts of cleaning products and was dirty. The towels were rough and smelt foisty. The oven tray needed washing before I could use it as had greasy food residue in it. The window sill was dirty and the glass jars with 3 dish washer tablets in were greasy and dusty( I washed these up). As were the biscuit tins on top of units which I decided not to use. There were nearly empty sauce bottles, tea, coffee and sugar didn't feel useable. Some biscuits were left but as I'm dairy free I couldn't eat them. I couldn't tell which tap was hot or cold because the colours were cover in grime. There was too much stuff in a small kitchen that you couldn't use the work top. The toaster was a 2 slice for a 4 person dwelling. The saucepans were also dirty. When I found the glasses on day 3 in the top of saucepan cupboard they needed washing before use. The light switches had dirty finger marks on. The TV was dated not a smart one. Bookshelf was dusty. The 3 piece had stains on it and didn't fit the room. The coasters and placemats were sticky. The stairs had spikes in them from the carpet fixings which stuck into my feet. The bath took an age to fill and the mixer tap would only do boiling hot or freezing cold and drained almost instantly. Whereas the shower was good but didn't drain I can only imagine the hair hadn't been removed from previous tenants I didn't want to look to clean it, the bathroom sink tap was loose and again didn't work properly I didn't get any hot water from it just tepid and cold. The bed was creaky and noisy but it was comfortable and the sheets smelt clean, the light shade above the bed was dusty I cleaned that because I couldn't sleep with it. The garden was over grown and unusable. I tried the gate which hinges were rusted through and there was a shed which was falling to bits. On wednesday (day 5) someone came while we were out and chopped down outside kitchen and on Thursday cut the grass, we left Friday. The whole place needs modernising. I kept finding little white dog hairs on my clothes and in my crochet wool.

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• Julie - Verified booking

  The only thing going for this place is where it is and the upstairs area of the house.

  Downstairs needs alot of TLC as it has not been maintained to a decent standard for quite some time. Stained tablecloth,chipped plates, outside chairs not cleaned, faulty fridge, I could go on. Reading past reviews makes us feel we stayed in a completely different place as I cannot agree with very much. A very uninterested response from the housekeeper when we contacted her and no interest from the owner when we put a complaint into Sykes re our lost food due to a faulty fridge. We requested some kind of refund as we were out of pocket but nothing so far. If I could give this place a minus I would. I almost feel sorry for the people who have booked down the line. It is not a child friendly place and if you fancy an outside drink when the better weather comes be warned of the hike to get to the garden where there are two uncomfortable wooden chairs and no table. GOOD LUCK

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• Andrew - Verified booking

  Mardan is a lovely cottage in a beautiful setting, close to the beach in Southerness.

  Ours was an autumn/winter stay (December) so Southerness was very quiet and peaceful, which we really liked. Mardan was well equipped, warm and cosy, and close to the beach, which was fantastic from a walking and wildlife perspective. Kate, the owner, was very helpful to us too; she gave us local holiday and nearest supermarket information and ensured we had plenty of wood for the lounge stove all week at no extra cost which was really nice of her. We found Dumfries and Galloway enjoyable too from the big and beautiful beach at Southerness to the villages and towns like Rockcliffe, Kippford and Kirkcudbright, which we found to be really enjoyable and within easy driving distance of Southerness. We have no hesitation in highly recommending Mardan and should we come to Southerness again we would definitely try to book.

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• Fiona - Verified booking

  Very ‘spacious’ little cottage.

  Well equipped and comfortable kitchen/dining room. Great sofas and fresh,decor. Quality bedding and comfy beds, though had to use one of singles as we found double a little small (we are used to a super king size, probably not a problem for a lot of people and we did get used to the smaller size and understand that bed needs to fit the room) We did have a slight problem with the heating, which seemed to switch itself off. Our stay was during the coldest week of the year, we tried not to use it too much, having a holiday let of our own, found it a little bit cold when sitting in the living roo, would a wood burner be a option? Loved the wee, nicely furnished bathroom. Really enjoyed our stay and Daisy cottage. Moffat a great location and great place to stay. Many thanks.

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• Ravi - Verified booking

  We had a lovely stay here at Mardan, property was very quiet and very clean, had everything we needed for our stay.

  The beds were comfortable and we slept well. The beach was a 2 minute walk away, which our dog loved. Its based next to a Parkdean caravan park, so there is a well stocked shop a couple of minutes away also. The garden was fully enclosed, which pleased us as sometimes our dog likes to take herself for a wander, but she didnt/couldnt get out. Washing machine and tumble dryer also provided in the shed outside. Very large fridge and freezer so we only had to do one food shop whilst away as these held everything for a weeks stay. Its about half hour drive from Dumfries and 1 hour from Moffat. Also a golf club a few minutes away. In all we had a lovely stay and the owner introduced herself and was lovely also. Thankyou.

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