Dog Friendly Port Eynon Holiday Cottages

Reviews

What our customers say about their holidays

• Mrs Jayne Postones - Verified booking

  Initial impression on arrival was good. Location for the beach was brilliant. However, on closer inspection, the standard of cleaning & maintenance was quite poor. The property needed TLC. Metal door strips were loose, sharp and a serious trip hazard. Whole house in need of a thorough deep clean. Windows filthy, inside & out. Louvre blinds very dusty. Outside kitchen sills were grim! We tried to put vacuum cleaner on - it didn’t work, and having read the guest comments book, it hadn’t worked for about 2 years! This property sleeps 8. The hot water in a morning was just about enough for 2 showers. Seriously not good enough! A suggestion re duvets & pillows - they were all feather filled. We had to go out & buy pillows for 2 guests with feather allergies. Maybe provide a selection not including feathers. Recycling system & instructions were very confusing. We diligently separated our rubbish, as per the kitchen bins, but the instructions for end of holiday were to just put everything in a black bag at the end of the holiday and put it in outside dustbin. Not at all happy with this. Does someone then go through your rubbish to separate it all out elsewhere?? We very much doubt it. We could see other properties had canvas recycling bags outside on bin day. Maybe provide some at Witsend! Garden was much steeper than photos suggested, with steep terraced steps. Not at all toddler friendly. This ought to be made clearer. Overall, we had a nice holiday, would not book this property again.

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• Hayley - Verified booking

  We cut our break short my husband wanted to leave the moment we arrived but we stayed until the Thursday.

  The cleaner was still there when we arrived at about 3.30 on Sunday the place is Friday change so expected it to be ready . There was lots of damp/dirt in the bathroom and twin room, found a wet dirty towel on the back of our bedroom door. Kitchen hot water tap had no pressure and no hot water maintenance man came and told us we had to boast the water heater. Lack of information about anything on the site or in the chalet , swimming pool was good grandson used it every day partly because there was nothing else to do , the key for the swimming pool area did not work so had to get someone from reception to let us in , they told us we weren’t the first person staying at 48 to have this problem it needs sorting. The overall holiday was very disappointing. The site entrance is rough looking the buildings are tired and badly maintained and the first impression is bad , the empty pub/ restaurant area is a shame to see and the was not great . The children park needs maintenance also some bits were dangerous . Some of the window catches are stuck closed so couldn’t open them in the case of a fire it would be dangerous. The shower knob was very hard to turn on and off husband had to turn it off because we couldn’t. The taps in bathroom sink need changing as they were very hard to turn too . Would not recommend staying here to anyone.

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• Mrs Ratcliffe - Verified booking

  'Witsend' was an ideal property to stay in for an extended family group including a baby, 10 year old and dog. The interior is light and bright, big kitchen, large dining table in the conservatory, and two sitting rooms with big comfy sofas and TV's. Very comfortable beds, a large family bathroom and additional en-suite plus separate WC downstairs make keeping everyone clean easy work. The small back garden is lovely, a safe enclosed space for the dog and big table to sit around. The local beach, safe and sandy, is only 5 minutes walk away. Rhosilli beach & Oxwich Bay are a short drive. It was our first visit to the Gower but we are looking forward to returning and would be very happy to stay at 'Witsend' again.

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• Jill - Verified booking

  It was ok for a short cheap couple of days.

  But, double bed was awful. I could feel every spring. Needs a proper clean in bathroom. Mouldy windows and round the toilet. Arrived in the dark, everything was pitch black, couldn't see any numbers - No directions to the bungalow - we drove round in the dark and I had to ask two people. We should have been told that the indoor pool was going to be closed for our stay when I booked it - not just an email a few weeks before. Paid extra to bring a (non shedding) dog but the place is absolutely tiny so paying so much for the apparent extra cleaning was ridiculous. Kids beds were comfortable and we appreciated all the blankets that were provided.

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• Mrs Lainsbury - Verified booking

  Great location for Horton beach.Nicely laid out property.Comfortable beds.It was a let down for us though as there are some bad maintenance issues that should have been addressed.It hadn’t been cleaned properly,floors not vacuumed or mopped sufficiently.When we arrived in the afternoon the bins were full and rubbish bags scattered around. I did call the letting company straight away and they sent out a team who arrived swiftly and were very efficient in cleaning the property and removing the rubbish.This property had not been let out the week before so there was no ‘quick turnaround’.It should have therefore not had any issues

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