Dog Friendly Swansea Holiday Cottages

Reviews

What our customers say about their holidays

• Emily-jane - Verified booking

  Bad bits: 1.

  We were devastated and hurt to receive a message on our way home from Sykes, just 2 hours after checkout, saying the owner had reported we had damaged their hot tub. We are conscientious people and looked after everything as if it was our own… so we were of course insulted to be accused so quickly of damage, which we absolutely had not caused. I have to add that there were no photos provided to back up such accusations or even any finer details of what we had supposedly done. This completely put a downer on our holiday. We cleaned the cabin well and left everything immaculately (definitely cleaner than we found it as I swept up dog hair before we left and we don’t have a dog…). I ended up having to make a call to Sykes on our way home about this to message to express my hurt and upset and to try to get some more information, which they didn’t really have… It seems that, sadly, it’s easy for the “Good Housekeeping Bond” to be used against honest, careful visitors as an attempt to get money out of them. How many people are being accused like us? A deeply upsetting experience when this holiday was incredibly needed for us… 2. You have to walk out of the cabin area and through the garden (where you’re fully visible to the owners house) to take the lid off the hot tub. You then have to walk all the way back around again to put it back on afterwards - this makes for a very cold and exposed walk in a swimsuit! Poorly thought out. A set of steps down from the decking would make much more sense and also be safer. 3. It would have been nice to have been told on the booking information that you can expect to have to drive through a very large herd of very stubborn cows to get to the cabin…. Coming back after dinner in the dark and coming face to face with them was very scary and something we had not prepared for… 4. There was a lot of dog hair on the floor when we arrived. 5. The sofas in the cabin are sunk and very unsupportive for your back. 6. Some of the wardrobe door knobs and chest of drawer knobs were missing having broken off and not been replaced. 7. There were several small holes in bedding. 8. We were only provided with one large towel and one small towel for two people for 4 nights. 9. There were no towel robes provided for use after getting out of the hot tub - this is the first cabin stay we’ve had where these were not provided - and with the hot tub positioning, walking around in full view of the owners house in your swimsuit just feels inappropriate… 10. No “nice things” to turn up to like biscuits or bread or eggs etc… again the first cabin we’ve come to where you get nothing as a welcome. 11. The integrated fridge was wobbly as well… not really attached inside its casing. Good bits: 1. The cabin itself was fairly well equipped with kitchen things 2. Lovely views from the decking to have breakfast and coffee 3. Bed was comfortable 4. WiFi was strong and reliable 5. Hot tub was welcome after long walks

  Read more less >

• Andrea - Verified booking

  Chronic damp in en-suite bedroom.

  Owners attempting to mask with diffuser. When one opens the wardrobe, it is overpowering. Very poor quality mattresses which belong at the tip. Twin beds are for children - not adults. Settee offered nil support when used. Heating system highly controlled with FIVE time settings which made tenants constantly have to override to achieve any warmth. Fourteen degrees at night? Why do owners think they can spend money on prettifying a property (lovely bathrooms) and then neglect the basics? Sykes property guidelines for potential owners specifically states there should be ‘ no hint of damp’ and comfortable mattresses. We had to leave after three nights as unhealthy and uncomfortable. It isn’t our job to carry out property inspections and we weren’t prepared to have confrontation with owners over matters that cannot be rectified. The owner denies the property has a damp problem - really? Heating needs to be around 18-22 continuously to deal with damp. £700 for a week in October ? We completed our trip to the Gower in a lovely modern warm caravan……

  Read more less >

• Carol - Verified booking

  The cabin is in a lovely secluded spot with great views.

  On first inspection the cabin seemed clean but me being a clean freak found the oven dirty and the toaster crumb tray full of burnt bits. I tried to clean both with what i had with me so i would at least use them. But would suggest a regular professional oven clean and empty the toast crumb tray every change over. All other parts of the cabin nice and clean. Would have liked a hoover as we both have asthma and dog hair floats on vinyl floors and using the broom just moves the dust and hair around the place. One other suggestion is to provide a poo bin for the dog waste as all the bags we put on the ground by the gate (as asked to) and they just sat there for the 3 days we were there. last point there were not dishwasher tablets left as per the cabin information but as we do not have one ourselves we just washed up as we do at home and yes we could have asked for some but do not like to disturb owners on such a small point. We still enjoyed out time there thank you

  Read more less >

• Kayleigh - Verified booking

  The best staycation we’ve ever had!

  Already planning to go back next year. The cabin was well above expectations and had everything we needed. It was off the beaten path which added to its charm, that being said we were still able to order an Indian off just eat and have it delivered (highly recommended Raz Indian also). The hot tub was maintained daily and was always on and ready to relax in, we spent most of our evenings relaxing here looking at the stars. The owners were fantastic and insured we had everything we needed and were always available if we needed them. As per their recommendations, we took a day trip to the mumbles and had a brilliant day there. It’s also close to the Brecon Beacons so another day was spent exploring the four falls trail. We did have a very rainy day which we spent in the cabin and had such a relaxing day. Highly recommended this cabin for anyone wishing to relax and enjoy the beautiful views and surrounding scenery.

  Read more less >

• Rebecca - Verified booking

  Really enjoyed our time here, been to many hot tub locations over the years and this is in our top favourites now.

  Great location, all the amenities you could want, plenty of space to relax, very likely to return in the summer with it only being a short drive to the coast. My only comment would be the chlorine level of the hot tub, as to not disturb their guests they do not do daily PH checks of the hot tub and top up with chlorine when required. Instead there is a little floating pod that stays in the hot tub with chlorine inside. This did cause mine and my partners skin to become incredibly dry which we weren't prepared for so had no moisturiser to combat the dry skin. Only mentioning this so future guests know to pack a bottle of body lotion.

  Read more less >