Dog Friendly Cottages In Little Langdale

Reviews

What our customers say about their holidays

• Mr John Forster - Verified booking

  The location just a short distance from Ambleside was perfect with a safe walk into the town which had plenty of amenities. We all had a wonderful time as the lakes are stunning and the weather was very kind and dry. The equipment at the property was plentiful, no real need for an iron, ironing board, who irons when on holiday and a dishwasher as there’s only the two of us. The log fire is also OTT as you have underfloor heating. There’s no permanent place to put clothes or towels in the bathroom so everything has be hung on either the shower stall or the clothes airer which takes up half the bathroom. The sink outlet pipe is obviously blocked as the note above the sink testifies to other stayers having similar issues. A number of the wall unit doors were sticking especially the end cupboard door and the dishwasher unit was badly fitted so the door was 2” out at the top. 3 of the plates were chipped. We were asked to remove the bedding which revealed large stains on the Mattress, mattress cover and duvet cover. The storage cupboard had a freezer an iron, an ironing board which reduced its capacity and wasn’t needed. Overall the-feel of the property was a little cramped and that it needed a good clean especially to the outside of the property which let it down. We’ve become accustomed to having a few treats on arrival with all the properties i.e. milk tea coffee or a bottle of wine etc so was disappointed with not even a welcome card. The property was very comfortable the bed the sofa etc, apart from the 2 pillows which were rock hard, but as I said difficult to move around the bed with the TV on the wall next to the bed end, next to the fire base, the stools as well as 2 large dogs and their beds. Value of the property was ok but never sure what the accidental damage charge and the £20 per dog goes to as the property had all wooden floors. We booked a midweek break but the 4pm arrival and the 9am departure time for the soul purpose of cleaning left me with the feeling it was more like 3 days and the regular reminders of the arrival and departure times x6 were tedious and excessive. We would have no issue with booking with your company apart from the additional charges, admin dogs etc if we found a property but not The Hideaway. I Never recommended companies or products. Just to say we did have a pleasant stay but due to issues raised above it felt short of our usual experience and expectations

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• Matthew - Verified booking

  We had slight misgivings when we arrived in the dark, having taken a side-turning recommended by the SatNav before we got to Grasmere.

  However, up we climbed, eventually finding White Moss. First impressions were that it felt very remote - not filling us with confidence given we wanted to eat out and use Grasmere as our base! BUT.... As it turns out, White Moss is only a 10 minute (downhill) walk from Grasmere centre - though a slightly longer uphill trek back :) This has the major advantage of White Moss being quiet, tranquil and blessed with the best views from any self-catering apartment we've booked. White Moss is the basement apartment in what was obviously at one time a huge and very beautifully appointed traditional slate walled house overlooking Grasmere and the fells beyond. Huge sash windows make some of the rooms full of light, with incredible views over the terrace. The bedrooms vary considerably in space - the twin relatively small (though fine), with one of the doubles absolutely enormous. The high ceilings give the place a real sense of space, which is good. The kitchen is very well appointed for self-catering, and the open plan dining room (part of the same large room) is great for a meal with friends or family. The decor is fine, if a bit tired in places (the bathroom could do with some modernisation for example, though is very adequate), but it's clean and certainly not something to put off visitors unless you want a perfect boutique hotel-type experience. For a good sized group of walkers wanting a comfortable, quiet and well-positioned retreat, it's perfect. Other amenities include wi-fi and a well-stocked cupboard full of board games - as well as the normal TV and DVD player (which we didn't use!) Our only two very small negatives were that we didn't have any hot water (from the taps) for washing up or hand-washing (the shower was electric thank goodness) and one of the twin beds had popped a slat (which I fixed). Otherwise, we were all very happy with White Moss and would happily book again.

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• Mr Steve Bennett - Verified booking

  The cottage was a good place to stay for a few days, BUT, the toilet seat was broken and needs re-fixing, the front and kitchen door locks may need replacing as both were difficult to work and the blind over the window in the lounge once down, would not pull back up. I would have expected all of these issues to have been corrected before our stay. We were also surprised that the main "bedroom" is in fact an open mezzanine floor with a severely sloping roof making it uncomfortable to use and making it difficult to have any quiet from the lounge below, if someone wants to watch TV etc ... Finally, the cottage information suggests a "full Sky package" which is not true as it was not possible to access Sky Sports ... Please also be aware that we had to cut short our stay by 24 hours as "ElectricityNW" arrived on Tuesday morning, woke us up and advised that "the power was being switched off for the rest of the day. As the bathroom is an enclosed space needing electricity to light the room, it would not have been possible to use the kettle, electric hob, TV or WiFI we chose to leave on Tuesday lunchtime rather than stay until our planned departure on Wednesday morning. It is true that I received 2 voice messages (one left on Monday late afternoon and a second on Tuesday morning) to advise about this, but as Toffee Cottage is in an area with NO phone signal, these messages were not received until we got home on Tuesday afternoon! Surely it would have been good customer service to send WhatsApp messages and/or emails to advise this situation as I can only assume that your local staff would be aware that a phone message would not be received ... I will look forward to your reply and comments, but hope that you will consider some degree of refund / compensation for the situations described above. Many thanks, Steve

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• Mr Mark Visser - Verified booking

  The cottage was lovely, well appointed, had good quality equipment, and was very easily accessible. The parking provided was good, but not clearly stated in the information sent out before our arrival, but I did find the information in the file in the cottage. We had a struggle with the underfloor heating in the bathroom which kept on going off, and the instructions were not the easiest to follow to set the heating. There was no remote for the tv, and when I phoned your office I was told someone would look into it and provide us with a remote, but it never materialised and I never received a follow-up call from your office - I know it was the festive season, but that is poor customer support. We struggled to find the cutting board in the kitchen, finally locating it stored under the microwave, not a very visible place to store it. The glass pot of the cafitier (French Press) has a crack in it near the spout & one of the side plates had a chip in it. Neither of these issues prevented us from using the items, but they should be replaced. The one negative about the property is that there is only 1 small hanging place for clothes and no chest of drawers, or even shelves for your clothes to be stored, they had to remain in our suitcases.

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• Mrs Dey - Verified booking

  The cottage isn’t exactly a cottage - it’s one room & a shower room. It’s very clean but much smaller than the photos make it look. The bed was extremely comfortable but the couch was not so we had to spend most of the evening sitting on the bed. The kitchen is well equipped but the hob required us to consult YouTube to make it function! If you are taking a car then parking is a problem, the space allocated is suitable for a fiat 500 & nothing larger. When you park you have to also leave room somehow for the other flats in the next block of properties to access a garden. When I went out in the morning the cottage across from us had parked right in the middle of the narrow courtyard so we couldn’t get out… I was running an ultra marathon that morning & ended up having to walk into Ambleside (not far but not ideal when you’re conserving energy to spend a whole day running). On the whole it served our purpose but I don’t think we’ll be back.

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