Guests say
Willow Cottage in Richmond offers a peaceful and beautiful location, with guests praising its suitability for those with limited mobility and its secure garden for dogs. While some small maintenance issues were noted, the overall experience was positive, with a comfortable stay and a nearby lovely pub enhancing the visit.
Cleanliness was a concern for some guests, with reports of the property not being cleaned prior to arrival and issues with mildew in the shower. However, a cleaner did address the situation promptly when notified.
The location is highly regarded, described as peaceful and beautiful, with a secure site for dogs and a lovely pub nearby, making it well-situated for guests' needs.
Guests found the beds very comfortable and the property generally suitable for those with limited mobility, though some suggested improvements for disabled access.
Facilities received mixed reviews, with guests enjoying their stay but also noting the need for garden maintenance, a revamp of the wet room, and functioning smoke alarms.
There is no mention of gifts or special thoughtful touches provided by the hosts, so it is not possible to assess this category.
About this property
Eppleby 2.7 miles. Willow Cottage, a delightful, two-bedroom dwelling rests rurally in Caldwell near Eppleby, Durham, offering a wonderful abode for couples. Well-positioned near the Yorkshire Dales National Park, Willow Cottage offers a well-equipped base for those looking to explore the countryside, whilst a car journey away from Richmond and Barnard Castle. Park up off-road and head indoors to reach the kitchen/diner, a lovely space where you can prepare and enjoy meals as a four, whilst the private patio offers an enclosed space for alfresco affairs. Relax in the sitting room, lighting the electric fire and flicking on the TV, settling down for the evening, before catching some rest from either the king-size or twin bedrooms; a handy wet room completes the home. With so much to see and do in the area, do so with Willow Cottage as your home-from-home. Note: This property can be booked with Refs. 1142453, 1142458, 1142456, 1142457, 1147942, and 1147943 together sleeping up to 22 guests.
Hidden within the beautiful Yorkshire countryside, you will find the rural village of Eppleby. Sitting close to the Yorkshire Dales National Park and North Pennines Area of Outstanding Natural Beauty, this village acts as a great base location for walkers and outdoorsy folk, seeking an exciting expedition with family and friends. During your stay, explore historic sites such as Raby Castle and Egglestone Abbey, or discover the natural fountain of Gainford Spa. Stop by the city of Durham and wander the grounds of the enchanting castle and imposing cathedral before an afternoon of shopping. Travel further afield to the town of Hartlepool and learn about the history of the Royal Navy at the National Museum of the Royal Navy and enjoy a walk through Summerhill Country Park.
Accommodation
Single-storey.
Two bedrooms: 1 x king-size, 1 x twin.
Wet room with shower, basin and WC.
Kitchen/diner.
Sitting room with electric fire
Oil central heating.
Electric oven and hob, microwave, fridge, access to shared laundry with coin-operated washer and dryer.
TV with Freeview, DVD, CD/radio, WiFi.
Fuel and power included in rent.
Bed linen and towels included in rent.
Off-road parking for 2 cars.
Private, enclosed south facing courtyard with picnic bench/table.
One well-behaved dog welcome.
Sorry, no smoking.
Shop 3.8 miles, pub 1.5 miles.
Note: Property for adults only, no children under the age of 12.
Note: This property accepts Friday and Monday arrivals only
Nearby points of interest
- Barnard Castle
- Richmond Castle
Reviews (7)
-
Anne
Left them as I would expect to find them. Had an issue with tv control couldnât turn it off had to use plug and stuck on one channel. Messaged James but had no reply during the stay. Bought new battery myself which sorted it. The cottage and site itself was good just the cleanliness let it down. The block paved path needs levelling as uneven and a hazard especially in the dark.
-
Paul
It had dirty towels and bedding lying around with a rancid smell. We contact owner via mobile number provided, who firstly said Sykes hadn't sent him the booking, booked in March, followed by why don't we just go home and get a refund from Sykes. Ad we'd travelled with our dog, we thought it better to get this resolved, as travelling again so soon would up set the dog. Within about 40 minutes a lovely lady turned up to clean the cottage, but it was a bigger job than she first expected as the fridge was in a shocking, as was the bathroom and oven. As the cleaner said, she'd visited other cottages on site earlier that day to clean but had never cleaned this one. Nearly 2 hours later we were aeventually able to move our things in, and begin our little relaxing break. The garden is secure for dogs and the site itself is very relaxed and safe to walk around. The cottage needs a good revamp, the wet room needs sorted as black mould on silicon never looks good. Major concern was the smoke alarms didn't work, we know this as we burnt something and they never went off.
-
Gordon G
if the owners could invest in a ramp for a wheelchair, plenty of room just have to move around a bit of furniture. and advertise it I'm sure you will fill it. on the other hand 10 out of 10 for people with limited mobility. Good Holiday.