Dog Friendly Cottages Yorkshire

Reviews

What our customers say about their holidays

• Margaret - Verified booking

  We were very shocked and disappointed on arrival at this cottage.

  The outside was extremely unkempt. There were weeds and dried leaves in the front. The gate needed varnishing. The windows had water running down the inside. It looked as though the double glazing had blown. They obviously need replacing. The windows were dirty. The front door needed varnishing. The glass in the front door needed cleaning. There was green mould on the picnic bench and seat in the front. The front of the cottage was not very inviting at all. Nothing like the pictures on the website. The table in the living room for two people was more like one would use for camping. It wasn't very clean. It was right in front of the window and if one wanted to have a meal, there was no privacy as there are a lot of people passing on foot. If the windows are repaired, a blind might be appropriate. The microwave wasn't working when we tried to use it. We rang the owners wife and she told us her husband would purchase a new one and drop it in. He arrived with the microwave. We asked did he want to check it was working but he seemed to be in a hurry. He told us to just set it up ourselves and put the old one in the box outside in the front. That just added to the outside looking more unkept. On removal of the old microwave we were horrified to find something spilled there very congealed. There was a mound of crumbs and a big spider ran out. This had obviously not been cleaned for a long time. There are health and safety issues in an unclean kitchen.The kitchen floor was not clean. There was a plastic bottle behind the bin and some chipolatas on the floor. We had to clean the kitchen ourselves with antibacterial spray and wipes. There were a few live crawling woodlice on the stairs. The bathroom was in need of maintenance . It needed painting there were marks on the skirting boards. The taps on the bath were stiff and hard to turn on and off. The hot tap was swivelling around on turning on and off. The seal on the shower screen needs replacing. It was preventing movement over the bath. The window ledges in the bedrooms were dirty. We cleaned them ourselves. There was thick dust on the back.of the mirror in the larger bedroom. The tops of the bedside cabinets weren't very clean. The mattress on the bed was thin and the springs were sticking in our back. It needs replacing. The iron bedstead was very uncomfortable and noisy. If of all these issues were addressed then the cottage would be of a higher standard meriting more stars It is only a ten to fifteen minutes walk into Howarth. There is a good bus service on the road nearby. There is also a lovely pub a few minutes away with good food and a handy corner shop. We have stayed in a number of Sykes Cottages over the years and generally we have never given a bad review.

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• Linda - Verified booking

  We stayed in The Bay with our friends, another family of 4 who stayed at a house just around the corner from us.

  The entry of the apartment is clean throughout into the flat. We didn't read the instruction carefully prior to the arrival and spent some time finding the place - it's Perran Court but the entry to the flat is at the back from the place. The manager at the pub was really helpful and called the on-site security for us who was also friendly. The property info online said no wifi but in the flat, there was a mobile wifi with instructions enclosed in the apartment's folder but we were unable to access in the end. It would be great if this facility was available although not big issue. We used the kitchen couple times during the stay and it was great. Washing machine was available but we had trouble using it, again it wasn't an issue either as we had brought plenty of clothes to wear anyway. There was a Welcome box with complimentary stuff with some dishwasher tablets which was nice, although there isn't a dishwasher...lol. We and our friends thought it was hilarious. ;-) Overall, we enjoyed our stay and the site/apartment is great and easily accessible. On-site swimming pool is just around the corner and some activities available to book.

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• Susan - Verified booking

  Since I stayed in the property in June,it has changed ownership.

  The present owners have added small touches that have improved it and it now has wi-fi.I was very disappointed this time unfortunately with the cleanliness.I arrived at 3pm,as stated on paperwork,put in passcode on keysafe and got the keys,on entering the property it was very obvious it hadn't been cleaned,dirty laundry on floors,smelt sweaty,and generally needed a good clean. I had dragged my heavy bags up the stairs,i had toleave them there.I called'Sparkles and Shine' as advised for any problems, I was perfectly pleasant and was told,she was in the laundry and cleaners where on site somewhere! I waited till 16.45 and rang again,she said I was on the list and they would get to me! They arrived at 16.55, said they were very busy and still had 4 properties to do after mine,at 17.20 they left. In these covid times is this sufficient time to thoroughly clean and change all bedding?It was all really disappointing,the sweaty duvet had been just been put back inside a clean cover,the kettle was red hot so I guess the time had included a tea break.I wasn't at all happy with it after that and so very tired after a long journey.

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• Joanne - Verified booking

  Haworth was a beautiful place to stay and the location of the cottage was good.

  The cottage itself wasn’t up to standard. First impression of outside looked scruffy, weeds and untidy baskets, broken gate and leaves/litter. All the windows were misted up/broken down and need replacing. Woodlice both dead and alive crawling in the property. Kitchen bin not emptied and floor not cleaned. Smell to the property like heavy smoker has lived there. All lights and skirting boards dusty/cobwebs. Bed wasn’t a king size as advertised, bedding all ok, bathroom ok…serviceable but ceiling needed cleaning and painting and the bedroom one also. Needs a good clean under all furniture which I would of done myself but only small hand held vacuum available to use. We made the best of the stay and out most of the day, didn’t cook in the kitchen, lucky with the weather so we were able to leave windows open. Wouldn’t return to this cottage, it’s the first time we have ever been disappointed with accommodation in over 30yrs! The locals made the holiday as all so friendly we would definitely return to this area.

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• Anthony - Verified booking

  The whole apartment had a sweaty smell.

  A large bed in a small bedroom so not much space.The window would not open so no fresh air and a summer quilt needed as far too hot with the one available. Cupboards really high in kitchen to lift down saucepans and glass casseroles we had to stand on a dining chair to get them.One cupboard front was missing and there was no storage for our food and only one shelf in the fridge.A draining mat would be useful under the plate rack to save water going everywhere.One light under kitchen unit not working. The apartment door lock was a bit fiddley to get it to lock. On a plus side fabulous hot water and showers lovely towels. Great to have a pool pass but ladies changing room has broken lockers and bins full of used nappies added to the "aroma" which I did complain about at pool reception. Very well placed for the amenities, a lovely area and lots of walks.We were lucky with the weather and the folding chairs were a bonus thank you.

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