Dog Friendly Cottages In Anglesey

Reviews

What our customers say about their holidays

• Valerie - Verified booking

  An email was sent to you regarding this property before I saw form to complete, on the 6th June.

  To which I have had no acknowledgement. When we arrived there was white dog hairs ingrained in the carpet in the hallway and throughout the house. My daughter tried to use the Henry vacuum cleaner which would not work because it was so clogged up with long hair. If the cleaner had used this to clean the house , it is no wonder that there was so much dog hair everywhere. My daughter cut all the long hair off the head of the vacuum cleaner then vacuumed all the carpets. Not what you want to do before you bring your bags in to the house. There were not enough bath towels provided for 5 people, luckily we had brought some of our own. The sink in the family bathroom upstairs did not appear to have been cleaned, there was still toothpaste in the sink, plus there was black dirt around the drainage hole and plug hole, the shower rose was dirty and black build up around each of the holes. My daughter had to clean all of these. The toilet downstairs was dirty with faecal matter splattered on the outside of the bowl. All of the cushions in the living room were filthy with stains on all of them. My grandchildren had to wash their feet before getting into bed because they had run around the house barefoot after their shower as their feet were black. We don't think the floors had been mopped before we arrived. The mats at the front and back doors were full of dog hair, mud and sand. My daughter emptied them out and brushed the front step and back door area. I see in previous reviews that previous guests had made similar comments a number of times. Perhaps it might be time for a change of cleaning company. The bottom 4 stairs in the house do not have a handrail. If this had been shown in the photos we would not have rented this property as I have limited mobility and struggled to navigate the stairs. The backrest of one of the chairs in the dining room is very wobbly and needs attention. Some new frying pans and plastic jug would be a wise investment , they are very worn. The shower in the en-suite bathroom needs a handrail fitting for safety, the shower base was extremely slippy. My husband and and I felt very unsafe using the shower. The bathmat provided is very mouldy and needs replacing. It was great to have a washing machine provided, however there is nowhere to hang the washing indoors if the weather is not nice enough to dry outside. It would be much appreciated by all guests if a clothes airer were provided. The garden. The garden is lovely but needs attention, lots of overgrown plants and weeds, The overgrown hedge next to the side gate makes access awkward. One of the upright poles of the hand rail at the back of the garden has completed rotted though close to the base is an accident waiting to happen, This needs addressing as a matter of urgency. This has not occurred overnight , it has been rotten for quite sometime. There is lovely garden furniture in the covered area in the garden pictured in the advert for Monarfon, on your website, which we were looking forward to relaxing on, you can imagine our disappointment when we discovered a wooden picnic bench had replaced the relaxing garden furniture. There was a great lack of drawer space in the bedrooms and one wardrobe in the main bedroom with a hanging rail under the eaves in the single room, not particularly easy to use if elderly. Many of the issues we have raised could not have been sorted during our stay and our daughter had already spent a portion of her time cleaning the house when we should have been able to be relaxing and enjoying the house. Not being able to enter the house till 5 pm and leave by 9 am the following Saturday means you loose nearly half a days holiday. We did not have time to strip the beds as we always have done in the past when hiring holiday homes. My daughter vacuumed all the ground floor before we left as coming in and out of the house packing the cars brought in lots of debris from the overhanging trees. We are very disappointed with our stay

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• Graeme - Verified booking

  Pros - House was warm and beds/ sofa comfortable Cons - Where do I start No door mat by front or back door to wipe your feet as you enter.

  Of the nine lights on the hallway chandelier only 4 had bulbs in - this is the first thing you see!! No guest book - this can be a really valuable resource about the local area. No cafetiere / coffee pot. No tea strainer. No butter dish. No tea/coffee/sugar caddy. No extractor fan One of the three hanging lightbulbs in the dining area one not working. No spare bin liners, towels, bedlinen or batteries - accidents happen and smoke alarm batteries fail! And I know its owners choice re condiments, tea, coffee, sugar, flowers etc but the lack of anything is certainly less than welcoming. Cushions in the living all grubby and very marked. Windowsill in the living room badly needs repairing, flaking and cracked/broken wood. The patio door was closed on arrival but not locked and was extremely difficult to lock - had to ring the owners who said it had to be banged shut much harder than you expect - which is far from ideal! Mould on the wall in the 2nd bedroom The entire house would benefit from an update and refresh - very tired. Garden had not been tidied, bearing in mind it was Feb, the grass and borders had clearly not be tidied away last year before winter and were overgrown with brambles. Garden gate on one side of the property perfectly secure, but the other side was a make do and mend with what appeared to be some metal garden furniture and a gate botched together in 'heath robinson' style. The photographs online did not reflect the reality - so if things have changed or been replaced - up date them. I did not go looking faults, but everything I have listed above was very evident. FYI - A pint of milk and half a pound of butter is not a welcome pack when check in is after 5pm and there is no tea/coffee/bread to enjoy after a long journey. The house was neither a cosy home from home or a stylised holiday cottage, it was drab and soulless and fell short of what I would have expected and indeed enjoyed in other Sykes properties. The smoke alarm battery failing at 4.45am on day 3 was the final straw, of what should have been a relaxing week's break, so we left. And I know you can't do anything about neighbouring properties, but the very dilapidated property right next door should have been mentioned! Would we recommend this property - no Would we go back - no All in all a very disappointing stay

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• Jane - Verified booking

  When we arrived the key box would not open and I tried to call the contact numbers, after 20 minutes I received a call to say it was not the key box (as previously instructed) but the key pad on the door itself; we had tried both, it was not easy.

  In the meantime my son and daughter in law had gone around the side of the cottage and discovered that the patio door was unlocked so they let us in from the inside! The patio door could not be locked from the inside so each day when we went out and each night we barricaded ourselves in. Luckily we had our dog with us who would have alerted us to intruders during the night, however my 78 year old Mum was really disconcerted. The best part about the property is the large garden, our dog enjoyed charging around it whenever we were home. Unfortunately this property is tired, in need of renovation and someone to give it a thorough deep clean. It is okay, we had a nice week; the master and en-suite (very dark, and we did turn the lights on!) were nice, but the rest not so. We had to clean pots, pans and cutlery before they could be used; the kitchen utensils were tired and the knives blunt, we bought our own. There were dead bugs and spiders everywhere including window sills, corners etc. the patio area outside the living room was filthy and looked like it had not been swept this year as it was full of active spider webs and detritus. In all we had a 'nice' time as it was lovely to be so close such a wonderful beach and the beauty of Anglesey; a break from the 'norm' of work etc. Would I return to this property? Absolutely not. It was not the worst, however it was significantly over priced for the (poor quality) facilities; as previously stated it requires modernisation, cleaning and decorating throughout. Oh, and the Patio doors need securing!!!

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• James - Verified booking

  I expected to stay in a clean house when I booked this property.

  I was bitterly disappointed when I entered the house. The skirting boards were dirty. The majority of the wall-to-ceiling corners had cobwebs and spiders in them. Most of the windows had black mould in the recess. The sinks had spiders in them. The dining room double glazed unit had failed so needs replacing. Dirty marks on the cups and glasses in the kitchen cupboards. Dirty fingerprint on the cleaning cloth in the welcome pack. Plastic bottle top on the lounge floor suggest that the cleaning needs to be addressed. Broken lock on patio door so the house was not secure. A broom handle has been provided to jam the patio door shut but I do not feel that this is adequate security for a holiday home. Previous occupants rubbish was still present in the bottom of the upstairs bin. Dead flies and dirt on the window sill of the single bedroom. Black mould/ damp on the bedroom walls in each bedroom. The en-suite was the only room that was clean and habitable. My wife and daughter were physically upset at the prospect of spending time in the house. I called Sykes to explain that the house was dirty, in a poor state of repair and staying in it would be a health risk. They were unable to provide alternative accommodation nearby so we cancelled our family holiday, locked up the property and left. The photographs do not appear to have been updated for over six years and are not a true representation of the current state of the house. I am currently seeking a full refund and I urge anybody booking with Sykes to check the terms and conditions.

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• Victoria - Verified booking

  Very disappointing property sadly.

  The property has not been maintained to an acceptable standard unfortunately. The property has several significant damp problems both downstairs and in one of the bedrooms upstairs, there is an overwhelming smell of damp throughout. The utility and kitchen have no heating which doesn’t help the damp situation, there are 2 large holes in the utility plugged with bubble wrap and a plastic bag . The damp is clearly visible with the walls very obviously stained in the living room, dining area, utility and bedroom 2. The property wasn’t well cleaned, the carpets were all covered in large clumps of hair , most unpleasant. All of the kitchen cups, plates etc all needed a good wash along with wiping down all window leges which were covered in dust and dead bugs. Sadly the exterior wasn’t well looked after either, the grass hasn’t been cut for several weeks along side overgrown brambles along the paths. The out buildings are in a desperate state of disrepair. The front window frame is held up with sticky tape. Garden furniture and balcony area all needs a good clean. No outdoor lighting to the back garden area. This property has amazing potential but this sadly not being realised by the current owner which is such a shame given its fantastic location to the beach and local amenities. We could not recommend this property in its current state especially to young families.

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