Dog Friendly Cottages In Anglesey

Reviews

What our customers say about their holidays

• Judith - Verified booking

  When we arrived at the Cottage we found the second toilet area closed off.

  We brought this up with yourselves and you contacted the owner and they brought the key and unlocked it. It obviously hadn't been used for sometime as it had not been cleaned and had cobwebs all around. We booked this cottage purely because it had two toilets as advertised on your site. This should be corrected for future holiday makers. The whole cottage needs some love and care, the cottage had not been cleaned at all. The cleaner had not cleaned the property before we arrived and had to come in the next day to clean the cottage, but they did not wash the floors in the kitchen/diner or in the bathroom or wash the bath out. We had already said that we had found toothpaste all on the shelf in the bathroom and there were cobwebs around the sink pedestal. The cloth on the table hadn't been wiped as we found ketchup marks on it. The fridges hadnt been cleaned as the one in the kitchen had an earwig in the door and was not wiped out properly and the one in the back utility room had not been wiped out and one shelf had been removed from the fridge and had cobwebs and was very dirty. The cupboards had cobwebs in the kitchen was in disarray. The plates and crockery was all over the place. The kick board on the base units were falling down. The extractor fan was really dirty which the cleaner did wipe but it did not work at all. We didn't even have a potatoe peeler but the owners very kindly brought one up for us. We were very disappointed with the cleanliness of the cottage and the electrical appliances had not been PAT tested this year they are out of date. I have another holiday booked with yourselves but I'm worried that we will have the same problems with our next cottage we have booked for next year. Do you not do send anyone to check on your cottages to see that they are in a good state of repair and fit for purpose.

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• Royd - Verified booking

  I really don't want to spend a lot of my time providing feedback for Sykes and for this owner.

  I don't feel that the owner showed hospitality, and I don't feel inclined to provide much free advice on your improvement. I need to say the property is in an idyllic setting and the quality of the build was excellent. However, once we arrived, it became clear that the owner's ideas of hospitality do not align with my ideas of what premium accommodation should provide (£3500 for two weeks). I could provide a long list, but the low-lights are: double beds not joined with incorrect sized and type of sheets/bedding, no bedding change in two weeks, no way to dry bedding if washed, bulbs missing from almost all light fittings, door handles so stiff that it was possible to get trapped in the bedroom, no towel change for two weeks and no way to dry them if washed, no comfortable chairs in the garden, mixed oddments of kitchen utensils, and cheap place mats / equipment. A note asks renters not to use the larger fridge, or the internet!!! We were told shortly before arrival that the exit time would be at 9am, so we felt it necessary to leave the day before, but no mention of a refund of some charges as a gesture of goodwill. We never met the owner, but I inferred a level of arrogance when we noticed that pages from the "complaints book" were ripped out. Remaining entries (no clothes line, door handle difficulties) had been reported five years earlier! One other complaint about the lack of a dryer was met with a snappy response saying there wasn't one with a complaint from the owner about the state they left the property (a comment which I course they would never read - but we did). Please don't contact me, I don't want to think about this any more.

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• John - Verified booking

  ⭐⭐⭐⭐⭐ OUTSTANDING COTTAGE.

  Everything about Pen Y Bont Bach is perfect; Location - right on the seafront. Great walks and fantastic views. Property - everything and more. Super king size bed and multiple other bedrooms for any medium group size. The beds are extremely comfortable. The sheer size of the property is not justified on Sykes. It is extra large and very homely. The cottage has 4 bathrooms, 2 walk in showers and a bath. 4 toilets in total. The property is all ground floor (one very small step to front entrance) and the back entrance is flat. Every window gives exceptional views. The front of the property is entirely beach. The back view is countryside. Cleanliness was excellent and you can see care and effort has gone into the property. We were glad to see the 9am check out has changed to 10am. Owner - very pro active, caring and helpful. Accomodated us with little notice. Michael was always available should we of needed him. He is one of the best owners we have ever met. VERY Dog friendly - lovely garden and the entire property is tile floors with underfloor heating - so easy to clean. A hosepipe outside for cleaning the dogs was provided. All in all - this property is excellent. If Sykes had a Platinum collection - for sure this would be included. We have fallen in love with Pen Y Bont Bach and will definitely be back for sure. Thank you for having us and we hope to be back soon. Sadly it's fully booked for a while now but should the owner read this and receive a cancellation - please get in touch with us to come back.

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• Roger - Verified booking

  The house is in a really lovely location with a gorgeous view of Red Wharf Bay.

  It has a big garden and felt incredibly restful. The beach is never busy and fantastic for dog walks. There are some great walks from the house and you can walk to the The Ship Inn and The Boat House on the other side of the bay. We found it to be very well situated to get to Menai Bridge and it was only 20 minutes drive to Bangor station. We found the house to be comfortable with lots of space, although it is very much a holiday home and has no frills. The house has tiled floors throughout which is quite unusual for the UK, and perhaps could have done with a few more rugs as shown in the profile photos – especially in the bedrooms. We stayed for two weeks, and although those in the main bedroom were given proper bath towels, the rest of us had one small towel each and no individual handtowels. We were expecting these to be changed after a week and had to ask for more which was a bit of a hassle. The Wifi inexplicably has a block on certain websites and all social media which was annoying for those of us who needed to do a bit of work! This is the first holiday home we have ever been to which did not provide a pint of milk and some tea bags on arrival! We had a large cake instead. There were no dishwasher tablets, cleaning fluids or black sacks for the bins. Instructions on rubbish disposal were non existent and the owner specifically asked for no segregation of recyclables, which we undertook ourselves

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• Aislinn - Verified booking

  Beautiful house - deceptively large!

  Spectacular views, comfy beds, stunning wildlife. We enjoyed watching the wild rabbits, partridge, pheasants, shelducks and egrets from the windows. The laundry airer was broken on arrival and, as others have said, a garden line or airer would be a great addition especially for washing out towels or swim stuff after a trip to the beach. Garden furniture could do with updating but did not impact on our stay. Kitchen had everything we needed. The cake on arrival was appreciated. The Ship Inn a short drive (or walk at low tide!) is a great spot for lunch in the sunshine. Fish and chips from Benllech on the first night was a treat and it's only a short drive to Beaumaris or Newborough beach for a lovely day out. We also ordered a tesco delivery for the first night so no need to go out and do a grocery shop. Thoroughly enjoyed our week and I suspect we will be back!

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