Dog Friendly Cottages in Cornwall

Reviews

What our customers say about their holidays

• David - Verified booking

  Having used John bray for approximately 15yrs we were extremely disappointed with this property.

  The bedrooms all smelt of dog urine and were musty..our miniature Jack Russell (bitch) is fully house trained and although we travel with a dog this is the first time staying in a dog friendly cottage that smelt of urine in the bedrooms where dogs are supposedly not allowed . Tired dirty carpets old furniture no headboard on master bed and single beds in front bedroom . We’ve come to expect a far higher standard than this with John bray. The iron also had to be reported on arrival as it was it such a terrible state (looked like a safety hazard) which was replaced promptly. For once we were grateful to leave the property at the end of our stay. The living area was the only saving Grace. We most definitely would not return! Extremely disappointed…I also have photos of the disgusting state of the duvet in the other main bedroom which is fit for one thing …the bin.. it had multiple large questionable stains on it .. we had to use another duvet… however under no circumstances should that particular duvet have been there for people to use… utterly disgraceful and a hugely disappointing stay… this property needs serious attention in the bedrooms. I’d be interested to hear your response to these issues.

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• Vanessa - Verified booking

  We had an absolutely wonderful stay at Hideaway Cottage!

  The hot tub was a fantastic bonus, especially given the wet weather. The large sofa and all beds were extremely comfortable, and the Bluetooth stereo was a great addition, allowing us to enjoy our favourite music throughout our stay. The bedrooms were cool and comfortable, and everyone slept great, which was impressive considering we were a group of 8 plus 2 babies! The cottage was spacious and well-equipped to accommodate all of us comfortably. Thank-you for being incredibly understanding and patient when we were running late at checkout, it was greatly appreciated. This level of understanding and flexibility really made a difference to our overall experience. The on-site facilities were excellent, with a warm pool that we thoroughly enjoyed. The surroundings were beautiful, providing a serene and picturesque backdrop to our stay. Overall, Hideaway Cottage exceeded our expectations in every way. We will definitely be booking again for next year and can’t wait to return!

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• Michele - Verified booking

  Could be a perfect property if a few maintenance problems were fixed.

  The sliding bathroom door was completely jammed which made the upstairs bathroom unusable because of lack of privacy . The large glass doors were absolutely filthy. And the garden was in a very shabby state plus the rubbish from the previous occupants had not been removed. I phoned the cleaning company who did remove the rubbish and said she would contact the owner with the other problems. The other issues were never corrected the whole time we were there. We did contact Sykes and dealt with Chloe although she tried to be helpful she didn’t come up with any solutions to the problems. The property is in a great location and is decorated to a high standard the outside shower is great to get sand off before going inside and the area to keep beach equipment is so useful. We also made good use of the two car parking spaces provided. This is a very good property just let down by the maintenance issues and lack of communication from the owner.

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• Robert - Verified booking

  Lerryn is so well located for local amenities as well as a great base for exploring this stunning area of Cornwall.

  The property was plenty spacious enough for two families and the living quarters/kitchen diner really is lovely and generous. Saying all that, there are a few recommendations for improvement. The bedrooms do smell damp, the shower in the utility didn’t work and dripped all week, the BBQ grill was filthy on arrival and the BBQ in general is on its last legs. For two families the fridge/freezer could be twice the size but we coped. The main inconvenience however was the fact that no linen is provided. Despite Sykes Customer Services strangely telling me bath mats were included there was actually nothing; we ended up using our only self-provided hand towel as a bath mat! Lastly, clarity on recycling would be welcomed as the kitchen notice board and bins all stated different collection days. All in all a great property with so much potential, just needs a bit of TLC and the finishing touches.

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• Charlotte - Verified booking

  The location is the key factor of this property, but for something supposedly 5* I think it needs some work, particularly on the garden and kitchen facilities.

  The garden was full of huge weeds - it’s not a big space so the giant stinging nettles made it hard to enjoy. Also there was a white awning that had clearly been left up throughout all weather as it was green and mouldy and half hanging down. We didn’t use the garden at all which was a real shame as we were there in peak summer. The kitchen had one wine glass when we arrived. More were sent after I got in touch with the owner but not great for a holiday property. Also it was lacking things like decent pans (we had to buy a large one as they were all very small) - when you’re staying in a 4 bed property this isn’t great. There were other small issues like the shower letting a lot of water into the bathroom and the rubbish not being collected until we had to request it. All in all, I wouldn’t say this property is worth the price tag unfortunately.

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