Dog Friendly East Devon Holiday Cottages

Reviews

What our customers say about their holidays

• Michael - Verified booking

  11 The Green Otterton is a lovely property and well situated for walks and visits to the surrounding coast villages and towns.

  Otterton itself is a delightful village with the River Otter next door. We enjoyed our stay but our rating above was lower than that commensurate with the rent pricing for a two week stay The cottage is quite small with low ceilings, which are part of its charm. The back bedroom is quite cramped with minimal storage. The conservatory is a really good space for meals and a veritable sunshine trap. There were quite a few issues that affected our stay which can be remedied with a little investment. LIGHTING The LED lights in the kitchen were inadequate and cooking was done in the gloom. Upgrading lights and including undercupboard/over cooker lighting would be a BIG help. I would suggest just investing longer term in inbuilt kitchen ceiling lights to illuminate properly. The front bedroom was gloomy too and would benefit from an upgrade. Also front door entrance light would benefit from being wired in and not battery dependent. WASHING MACHINE On arrival one cycle option was faulty as was the drier. Over the stay the available cycles reduced and I think we were only left with one. As the washer/drier had been fault for a while this should have been replaced earlier and was an inconvenience as we had brought fewer clothes expecting to wash these during the stay. CONSERVATORY BACK DOOR The lock was broken on arrival but Jerry sorted this out quickly - many thanks Jerry. LITTLE OCCASIONAL TABLES The three occasional tables were fragile and rickety - it would be better to have some tables that were more robust and suited to the job of supporting cups and teapots. We probably would stay agin but only if the cottage received the modest investment it deserves.

  Read more less >

• Linda - Verified booking

  The property was of a very good standard, in a great position and well equipped.

  The only downside was a problem with the the boiler and hot water. On the first day the water was warm, the next morning lukewarm and that evening cold. We read the various instructions (which turned out to be out of date) and thought it was an issue we could fix. Alas this was not the case and it later transpired that there had been a problem with the boiler the previous week. Had we been made aware of this at the start of our holiday we would have reported the matter earlier. Despite this my main issue is with the Sykes Customer Relations team. The emails I received were officious, defensive, inaccurate and lacking in empathy. There was no mention of an apology for the inconvenience we suffered and the team more or less blamed us for the fact we had been without hot water for 4 days. The Customer Relations team seemed more concerned about looking after the interests of the owners rather than both parties. A very poor attitude. By contrast, the owners were courteous and sympathetic when I spoke to them.

  Read more less >

• Matthew - Verified booking

  11 The Green is a super property.

  My wife, myself and our dog like to stay in a two bedroom property, for a week, once or twice a year, down on the South Coast of England. This cottage was just right for us. Here's why: two decent sized bedrooms (considering the property is pretty old), comfy bed, warm & powerful shower, well specified kitchen (only the dishwasher was out of order but nevermind), decent sofa & chair for evening Netflix series watching on the iPad, table and chairs in separate sun room, outside space for quiet al fresco dining (the joyous sound of the outside school assembly from the village primary school made us smile & the church bells on the hour pretty handy), garden bench @ the top of the garden for evening drinks and nibbles in the sun, decent pub a short walk away and parking available just across the road. We're walkers and particularly enjoyed walks from Branscombe & Beer. A great place from which to explore the South East Devon coastline. Thank you

  Read more less >

• Angela - Verified booking

  The house was amazing.

  Very spacious with lots of places for our family to hang out all together or in smaller groups. Lots of toilets and bathrooms. Loved the laundry room. Plenty of cups and crockery etc. Everything lovely and clean. Close to the seafront and beach and the weather was also wonderful while we were there. Plenty of games in the sitting room. Parking worked well and shops were close. Information at the house was good. We only had 1 front door key for 10 people, which was quite surprising, but wasn´t a problem in the end. We looked for more in the house but didnt find any. The back patio wasn´t very clean when we arrived and we ended up not using it as it seemed to get messed up by the seagulls. We had plenty of space inside and in front. A shade in the front would be good. There was one in a box in the laundry room but it didnt seem to have a stand. These are small things and the overall experience was wonderful.

  Read more less >

• Mrs Dhaliwal - Verified booking

  From start to finish, our weekend at Heron House was nothing short of amazing! I booked it for a hen party, and it truly exceeded all expectations. The hosts were absolutely incredible—so welcoming and attentive, going above and beyond to ensure everything was perfect for us. The house itself is stunning—beautifully decorated, spacious, and equipped with everything we needed. The location is equally breathtaking, offering plenty of privacy while still feeling luxurious and special. We also opted for the private chef experience, which was an absolute highlight. The food was outstanding and made our weekend feel even more special. I genuinely cannot fault a single thing about Heron House or the hosts. If you’re looking for a place that delivers on every level, this is it. Thank you for making our weekend so perfect—we will be talking about it for years to come!

  Read more less >