Dog Friendly Lancashire Holiday Cottages

Reviews

What our customers say about their holidays

• Kimberley - Verified booking

  This is a great sized lodge for a family of 4.

  We had enough room between the bedrooms and the large family bathroom and en-suite. Nice decor and upon arrival it seemed great. Location is great some really local activities to do with young children. The safari zoo in Ulverston was great and Sizergh Castle was only a short drive too. The site is well kept and there is a nice walk around the lake and was very quiet. The cleanliness of the lodge was not acceptable. Upon arriving the lodge seemed clean and tidy. Until I sat down on the carpet with my children and stood up to be covered in dog hairs. I understand that the lodge does accept pets and we as a family have had dogs previously but it felt as though the carpet needed a deep clean. I attempted to the hoover the carpet but the hoover was not picking up. I emptied it and still it wasn’t picking up. This meant that we were not able to hoover before we left. There was a brush but it was snapped in half. On day three of our stay there were a lot of ants in the en-suite and were crawling all over the bath matt. There was some ant spray in the kitchen but it would more appropriate to deal with the issue and attempt to get rid of the ants. The dining room table legs were loose and we discovered this as it had to be pulled out for the 4 of us to sit at. The toilet brushes in both bathrooms need to be replaced as they were very dirty and they should be replaced more regularly. The en-suite bathroom had brown marks/stains on the floor around the location of the toilet brushes that made it feel very unclean and unkempt. The en-suite shower in the bathroom had mould marks around its edge and the doors were very dirty in the corners. The edge around the bath had holes in it and was damaged. The couches in the living area at extremely uncomfortable and so was the bed in the master bedroom. It felt as though the property was used a lot but not maintained well. This is frustrating as I have noticed that a review in December stated similar issues. We did try to make contact but the only number I could find in the booking information was a number for Sykes. I was not able to see a direct number to contact the owner. We left the holiday early as our eldest son was unwell and we wanted to be somewhere more comfortable for him to recover. We would not return due to the poor maintenance and cleanliness of the property. It was over priced for what we actually stayed in. Very disappointed.

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• Jason - Verified booking

  This is a beautiful and well-equipped small mill worker's cottage very close to the centre of Low Bentham, which offered a real home from home experience over the past weekend.

  The cottage has been refurbished to a very high standard, yet retains its cosy feel. The kitchen is small but very well-equipped and offered the opportunity to cook a decent roast dinner and enjoy it around the small dining table with a view out to the beautiful and very well-kept garden. The living room can easily accommodate 3 people and the log burner created a lovely cosy and relaxing feel too. The smart TV offers lots of viewing options and the broadband speed was very good - so easy to stay connected when necessary. The views over the rooftops across to the distance hills were lovely and all in all it felt a very calm and relaxing setting. The village of Low Bentham is lovely and has some easy, but enjoyable walks around it. High Bentham is larger and has lots of shops and even a bank, so no need to keep popping to Ingleton for supplies. The village pub is at the bottom of the hill from the cottage and had a nice atmosphere and a good selection of drinks. Other guests said the food was good, but I can't agree/disagree - didn't eat there. Getting around is easy and there are plenty of places to visit nearby (Clapham, Austwick, Malham, Ingleton, White Scar Caves, Ribblehead), so it's a good base for a touring break. The only minor issue was a lack of parking outside the cottage - the only options were on street or in the village public car park (approx 100 yards away), but once we got used to it it really was a very minor issue. A return visit is definitely on the cards!! Highly recommended.

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• Janet - Verified booking

  I feel I have to respond to the requests you're making.

  I feel the cleaning you provide is superficial. It's OK asking your guests to practically clean the lodge before they leave, but the people who you pay to clean the lodge are depending on previous guests cleaning properly. Our lodge was grubby on arrival. The kitchen cupboards had crumbs in, and remnants of dog treats. I had to wash the crockery before we could use it and I had to put the oven racks in the dishwasher as they were thick with grease. The oven could also do with a deep clean. I draw the line at that Iam afraid. Also, remnants of personal hygiene items in the bathroom cupboards. Obviously not been cleaned. I went to use the hoover and the barrel hadn't been emptied so it wasn't picking up. Again, Iam not starting emptying dirty hoovers which should have been done by the people you are paying to do a job. We would always leave a property as we find it but, in this case, you will be glad, we didn't. It's cleaner? I understand you have to take a damage deposited in case of damages but I think you should be offering us compensation if anything. I would appreciate a response to this email.

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• Denise - Verified booking

  Great place we loved it, the site was great and although difficult to navigate in the beginning, definitely needs more signs for way in and out, found a few people not knowing which way was out.

  The chalet was nice had everything you needed and was comfortable, well set out with great patio furniture. If I was being super critical all I could say was that there are a few minor things need doing with marks on walls and the carpet plus a deep clean particularly in the ensuite and would definitely replace the toilet brush! But that did not stop us from having a great time and as I say these were minor things. I hopefully will be booking again as a great base for us as we love the lakes so great location as near to lots of places. The restaurant staff are friendly and the food was really good. We found a great pub in Carnforth named the Junction, absolutely some of the best food we have had. Lovely staff and really welcome feeling and doggy friendly. Which I must say as a dog owner it was so nice to be somewhere that people were all accepting of dogs, most people on site had dogs but never had any complaint about noisy dogs at all. Even in Carnforth so many people stopped to chat with us regards our 10mth old puppy. She had her 1st holiday and had a smashing time, Thanks x food

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• Nicola - Verified booking

  Having to walk to get the fob to open the gate is not ideal.

  If it were raining or you were not able to walk long distances this would prove difficult. The lodge itself was not overly clean (bathrooms were very clean), however the carpet and sofas in the living area where covered in hair and other debris. We attempted to use the vacuum but it wasn't picking up. We eventually took the vacuum to bits and cleaned the filter which was choked solid. Once this was cleaned we managed to clean the carpet as best we could. We ended up covering the sofa with blankets so we could sit without feeling dirty (in total we spent 2 hours cleaning the main living area). The twin bedroom needs a deep clean, we found haribo sweets and dog treats behind and under the beds. The en-suite bathroom had a damp smell, we opened windows etc but the smell stayed. There were stains on the bed linen. Several marks on every wall, so much so we took photos on arrival. Having said all that we would not be put off booking again just hope that it would be cleaner.

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