Dog Friendly North West Holiday Cottages

Reviews

What our customers say about their holidays

• Michelle - Verified booking

  A lovely place for a family with older children to stay, comfortable and clean.

  Probably not somewhere for a family with toddlers or anyone with mobility issues as there were steps in the hall that led down to the bedrooms and bathroom as well as steps down to the garden and a step down to the conservatory. The second bedroom with twins beds was also very small and, although fine for children, it would be cramped for two adults. On arrival, it was clean. However, there were wet towels left in the washing machine and nowhere to dry them on a rainy weekend. I have no idea how long they had been there as they smelt mouldy and, on pulling them out of the washer, they did have some mould on them. These really should have been taken by the cleaning staff (who presumably didn’t know they were there) so the washing machine was free if needed. Most of the accommodation was good but the TV screen was badly smashed in the corner so, although it was watchable, it was a bit annoying as some of the screen was not visible. The previous occupants had mentioned it in the visitors book so it had obviously been broken for at least a week if not far longer. Although it did not spoil the holiday, it is not really in the same league as a broken mug and should have been mentioned to us at the very least. We did avoid booking a different cottage that weekend because it didn’t have a TV! My main concern is that I tried to contact Sykes to inform them, but realised that it is actually hard to find an email address where you can get a response. Eventually, I contacted the customer relations email but still have not received a reply. It did make me question the level of out of hours support available had there been a more urgent problem such as a problem with the oven, fire or even the key safe to gain entry! The phone number (listed for landlords) was for during office hours, there was no option to ring or email on my account page linked to my booking and no contact listed in the welcome information. This has affected my likelihood of rebooking as I do think it is important that there is an out of hours contact available should it be needed, although I obviously wouldn’t have used this to report the TV. Other than that, the booking process was easy and I liked the key safe and communication before the stay. I’d recommend a walk along the promenade where there is crazy golf, mini golf, tennis and a cafe. Also, you can take a trip from Grange over Sands station to the aquarium where there is also a steam train and/or steamers to take you across Windermere. Unfortunately, the aquarium’s not dog friendly but the boats and train are. Combined tickets can be bought. For dog friendly places to eat, Cartmel has some lovely pubs and eating places and is only a five minute drive from the cottage. All in all, I would recommend the location - the views were fantastic and it was comfortable. I just hope Sykes take on board the feedback, as at the moment I wouldn’t like to be in one of their cottages on an evening if there was a problem such as a leak that would require urgent attention!

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• Janis - Verified booking

  Westwinds bungalow was lovely, clean and very airy in decor.

  The beds and lounge furniture were very comfortable. Plenty of towels and pillows. The views of the sea were beautiful (although the budeija bush could do with pruning as it blocks the view). Just a couple of points, one very important. This bungalow is definitely not suitable for those with mobility issues or elderly and infirm. While the description mentions steps throughout, these are not the occasional step up or down into rooms but very deep steps. There are no toilets that can be accessed without going down three deep steps, and these also lead to the two main bedrooms. Also the third bedroom is tiny with two beds and very claustrophobic. It really should be a single. The hanging space for all three bedrooms is a single wardrobe in the main bedroom, just drawers otherwise in each bedroom. In the second bedroom one of the lamps has no socket to plug into which is strange. The hoover doesn't work and the tv is problematic. Some of these issues I noticed have been raised in the guest book. When all said and done this is a lovely holiday home if you have no mobility problems and the above points were tweaked.

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• Darren - Verified booking

  We’ve just returned from spending a relaxing week at this amazing cottage.

  We’ve stayed in many holiday cottages over the years and this one is definitely up there amongst the best. The property has been renovated to a high standard and is fully equipped with everything you could need. The hot tub is an added bonus. What really sets this property apart from those we’ve previously stayed in though are the owners. Right from the initial booking, communication from Peter was brilliant, with all the information on the cottage and the surrounding area provided up front. Any questions we had were promptly answered and Peter and Tracy were perfect hosts throughout our stay. We received a warm friendly welcome from everyone we met in the village, and we would particularly recommend a visit to the Ship Hotel across the road.

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• Anne - Verified booking

  We had a lovely holiday ty for the kind borrow of your lodge the lodge was ...

  We had a lovely holiday ty for the kind borrow of your lodge the lodge was lovely and clean we also met the cleaner lovely polite young lady the lodge had everything you required all the pots and pans that were needed the only things we where disappointed with was the wifi we couldnt get any did what the owner told us to do but we still couldnt get the code to work but we managed to use our phones and laptop with the data we had,but partner couldnt use his playstation portal and a table and chairs there was rattan furniture there but being disabled there so low couldnt get up when i sat down but never mind we had a good laugh trying to get me up would i rent again yes i would if the wifi situation was rectified

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• Morris Family - Verified booking

  We were fortunate enough to stumble across a last minute cancellation to stay at Bleasdale, I had no idea really what we were booking I just thought I’d make it adventure whatever it be! My husband, 3 boys and I were blown away by they beauty of the site and the size and look of the safari tent. Keith and Debbie were fantastic nothing was too much trouble and they were very welcoming, communication was great. We loved every minute of our magical adventure, the tents are spaced generously unlike a lot of sites, they are well stocked with everything you might need and the beds are cosy not sofa beds or futons as you often find whilst ‘glamping’ we are definitely hoping to return! Highly recommended!

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