Dog Friendly Cottages In The United Kingdom

Reviews

What our customers say about their holidays

• Michael - Verified booking

  We stayed in the Tunstall for four nights. Location good. Close to the Elvet bridge, city,restaurants Quiet at night, bed comfortable, nice and dark at night. We both slept well. Apartment warm. Kitchen worked well. Shower great. Well equipped. Internet didn’t work. Phone call to manager who said they would come round and fix it. They didn’t. They did give us the password to another apartments internet and that worked, but you had to be in the lounge. The modem box was out so we guessed this was not a fresh issue, just an issue that has not been addressed. 2 adults for 4 nights and only two toilet rolls !!The place costs gbp 210 a night. I’ve seen this same comment previously, so BYO toilet rolls. Same comment shampoo and body wash. Instructions on how to lock the door would help people from overseas who have not seen that type of locking mechanism before. The confirmation from booking dot com shows an extra charge of gbp 25 for cleaning but no one cleaned while we were there. It also shows an extra charge of gbp 25 for “service fee” I am not aware of any services that we received. The managers of the property send me an email about checking in, every day. Every day before checking in, every day after checking in and daily after checking out. It looks like a glitch in the system. Floor rug in lounge is stained and needs replacing. Extraction fan in the toilet would not turn off. Didn’t like the smell from the vanilla scented plug in air freshener. It was a lovely place with a lot of positives. But …too many negatives for the price (gbp 210 a night). In my opinion it did not represent good value for money.

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• Kirsteen - Verified booking

  We had a great holiday at this property.

  The house was beautifully presented and spotlessly clean. The facilities at the house were first class and the hot tub was the “cherry on top”. The location was great for trips to the many seaside towns in the area and for country walks with our dog. And that view from the house and garden just has to be seen to be believed!! We spoke with Grant the owner a few times and he was very nice, helpful and accommodating. The welcome pack was a nice touch and appreciated. Although we had a mixed bag of weather it didn’t dampen our enjoyment of the house in the slightest. When it was wet and miserable outside the log burner fire and comfortable lounge were so relaxing and when it was warm and nice outside the garden furniture and that view really were worth the drive alone. Would highly recommend this lovely, spacious and private property to anyone and will definitely be looking to go again sometime in the future.

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• Ivo - Verified booking

  The location is superb, short walking distance to the Cathedral area. The house was clean, clutter-free, comfortable bed and seating. The reviews are right about the sewer smell in the bathroom and the lack of pots and pans. Communication with Host & Stay was cumbersome: they did not respond to questions via the Booking.com system, so we had to phone them. The Booking.com page says that the damage deposit “will be refunded in full”, but I couldn’t book without an £ 10 ‘admin charge’. Asked about this, Host & Stay replied they “have limited access to update the information directly” on the Booking site. This makes you wonder if all info there is up-to-date. There is a lot of early-morning traffic noise in this ground-floor apartment at the front of the house. The entry codes to apartments were rather easy to guess.

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• Matt - Verified booking

  This is a nice, spacious apartment very well located a short walk to the peninsula where there are lots of restaurants, the cathedral, etc. It is well stocked. The beds are reasonably comfy. I would definitely recommend it as long as you don't need any help from the completely unresponsive property managers. I was very disappointed with the customer service. Instructions were provide to log into the wifi, however they didn't work. When I contacted the managers, the only response I received was the same instructions I was originally sent. I replied back that those instructions didn't work, I asked for help and provided my phone number for them to call. I never heard back. We had to use our cell phone internet for the two days we were in the apartment. I have never had a location manager completely ignore me before.

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• Julie - Verified booking

  A wonderful property with everything you could need for a fabulous stay.

  We spent 2 weeks here and had the best time ever! It’s a perfect base for exploring the northern highlands & everything this area has to offer. The property was spotless, comfortable and our dogs Olive & Freya loved the enclosed garden. The hot tub was a perfect end to the day after waking & exploring for miles. The hosts are very helpful and friendly but never intrusive. The wildlife is on the doorstep, we saw so much. On a clear night the night sky is amazing. Epic view from the house and the sunsets were something else. We’ve been visiting the highlands every year for the past 15 years and this was the best one yet, we will definitely be returning. It’s an amazing location and a fantastic home, just perfect. Highly recommended

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