Dog Friendly Walberswick Holiday Cottages

Reviews

What our customers say about their holidays

• Susan - Verified booking

  Liked the property overall, the bed was very comfortable & loved the open fire, but there were issues with facilities.

  The heating was not on on arrival, three radiators switched off & we had to figure out how it worked to heat the house up. The bathroom was always freezing with the heated towel rail working every now and again. We did eventually learn how to turn it on but were always out before it heated up. Cooking facilities were poor. The cooker hood needs a good clean and bulbs replacing. The roasting tin and baking sheet were rusty and unusable, there are only two saucepans with lids and three small milk pans - why is a proper set not provided? Couldn't turn the oven on & had to phone up for instructions as there were none. Despite having three welcome folders there were no instructions for any appliances. The washing machine is not level, rocks on two feet & had to be wedged up with a book to stop it roaming around the kitchen. Had to buy an airer to hang clothes to dry. Had to buy a new plug for the kitchen sink and had to improvise a plug for the bathroom sink. Had to buy a set of allen keys to tighten up the table legs to stop it wobbling around (& potentially collapsing). The weather was poor with conditions outside very muddy. No mop was provided so, unfortunately, we couldn't clean the floors properly before we left. Towels provided are tiny & only just fitted round our waists. If we'd known would have brought our own. We enjoyed our stay overall, we don't usually let poor facilities dampen our enjoyment, but are very disappointed to have again paid a high price for a UK holiday property that fell short. The location is lovely but is definitely not worth the money we paid.

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• Michael - Verified booking

  We liked the property and enjoyed our stay.

  Two disappointments: 1. Advertised charging facility required an access code. We could not find . this. As a result we: - Rang your contact number and were promised someone would get back to us. This never happened. - Would have expected someone to ring and say sorry we can't contact owner to find out code and offer compensation as we then had to charge up on the way home. 2. The wifi code in the handbook was wrong. It showed a capital N where it should have been lower case. Fortunately after a day without service I discovered that the purple scrap of paper advising that there was an additional fridge had the wifi code written correctly. We moved this note into the file at the appropriate point but did not have a pen suitable to write on the laminated page. Other Comments: - we found 2 chipped plates and one cracked glass on arrival - we broke 2 wine glasses So, good stay, but could do better. Mike England

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• Mrs Jackson - Verified booking

  This cottage was lovely - a really lovely quiet retreat for us having had a ridiculous busy year up to June. We really appreciated the well stocked kitchen (with pans etc) and nice equipment plus the lovely space for entertaining had we had a group with us. We alo appreciated that the TV and Satellite worked well and the location was great with two pubs nearby and the deli for buying dinner and lunch essentials. So close to the marshes for birdwatching and you can walk into Southwold via the bridge and back again over the ferry and evening walks on the beach - fabulous. I also recommend the coffee and cakes at the Tea Shack in the main village and the Anchor pub for food. We slept in the annex as this is the biggest room (and the main bedroom is somewhat dark i.e. no much light coming through), but the annex is superb with the doors on to the patio. In all we were able to completely relax and will likely book again.

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• Mrs Nixey - Verified booking

  The Lodge was perfect for our multi generational family; grandparents, parents and 4 children ages 2, 3 & 7. It provided a wonderful base for exploring Walberswick and the surrounding area. Near to The Anchor pub the Black Dog Deli, small Co-op, tea rooms, gift shops, village green, car parks and ferry. It is tucked away down a small lane so very peaceful. Although the garden is advertised as not being secure we couldn’t find any means for our little ones to escape and the large garden was perfect for them to play in while we watched on from the large well furnished patio. The house with its amazingly large kitchen overlooking the garden and patio is well stocked with everything you might need. There is plenty of parking space, probably could accommodate 5 or 6 cars if needed. We had a magical holiday here, would highly recommend The Lodge and happily return.

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• Rupert - Verified booking

  Having been regular - one might even say loyal - customers at Durdans for several years now we are sad to find the standard of maintenance leaves more and more to be desired.

  Nearly all of the fridge door shelves are now broken, as they have been for at least 2 years, so it is impossible to keep a bottle of milk in the fridge. The Venetian blinds in the en-suite bathroom don’t work and the curtains in the master bedroom need rehanging. The drain outside the kitchen is blocked so the waste water from the sink just flows out onto the drive. None of these are serious deficiencies (although not being able to keep milk in the fridge is seriously annoying!) but they do make Durdans feel rather unloved, and its guests accordingly rather underappreciated . We also arrived to find no tea towels and no oven gloves (we had to go and buy a pair of oven gloves, and fortunately we brought our own tea towels as there are never enough, but to find none at all is really not on). With a heavy heart, I think we may be moving on next year.

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