Dog Friendly Cottages Yorkshire

Reviews

What our customers say about their holidays

• David - Verified booking

  Family of 4, 2 adults and 2 children (4 and 5 year old).

  Visiting for 7 nights. Pros - Fantastic location for seeing Whitby (cafes and pubs within a 2 min walk, harbour a slow 10 min walk down the hill). -Comfy Beds -Beautiful kitchen -Living room size / comfort ok for small family of 4 - responsive property management to any slight issues / questions we have. - just set off the main streets so fairly quiet location and felt pretty safe however you do still get some street noise in peak hours. - nice welcome hamper - coffee machine - huge family sized cooker - modern bath tub / shower Cons - as stated in description property is over 4 floors which takes some getting used to, (1 room per floor), steps are really steep, so would not recommend to anyone with kids under 6 ish and anyone with mobility issues. Zip link bed is actually a double bed so zip link was never an option which was disappointing, which lead to us sharing beds (2 doubles) instead of having twin beds for the kids. - some windows / decor / fixtures are starting to show signs of wear. Windows and door handles really stiff, Would benefit from a maintenance person to attend just to sort lots of little like this issues but, however we appreciate the age of the property. - parking, although we are provided with a pass, it’s a bit of a lottery in terms of how close you can park, there are options a 2 min walk away which is viewable from the rear of the property if you are in luck. However you can find yourself walking 5 /10 minutes away to the car if your luck isn’t in and are less organised. (Parking Guides are provided). If you happy to park £9 per day there is parking to the rear of the property in a public car park 2 mins walk away if you are stuck for options. - Im 6ft 2 and found it hard to gain access to the top Bedroom and kitchen due to the low beams,I had to duck / crouch on entrance / exit after learning this lesson the hard way. You do get used to this though. - lacked some basic provisions such as bin bags, toilet roll, soap etc Over all, if you understand the age of the property, and are able to work round the steps issue, it’s a nice place to stay, it’s got some nice charm about the property with some lovely modern touches and the location absolutely makes it worth it.

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• Samantha - Verified booking

  The property is on a quiet, quaint road and we had no issues with noise.

  Despite the mention of the possibility of stairs being an issue, we didn’t find this a problem as long as we took care - the steps are quite shallow and some of the ceilings on the stairwells are low - but we found them ok. The kitchen had all utensils we needed for a real self catering break and there were books and games provided too. Beds were clean and comfortable. We had one issue, with the cleanliness, which was an issue at the start of our break as we did have to clean. There was quite a lot of dust throughout, the carpets needed vacuuming, the bottom of the toilets needed extra attention, crumbs were on the work surfaces in the kitchen and our dog found a bone of some description on the kitchen floor, also the front door was really quite grubby inside. This has been fed back to Sykes already and so hopefully this will not be an issue for future bookings. We were advised that the cottage are not obliged to provide cleaning products, which seemed odd if they’d like you to keep the place clean, and so we did have to purchase our own antibacterial cleaner. Dishwasher tablets were plentiful however. Be aware that milk and coffee aren’t necessarily provided on short breaks, but there are a few little shops nearby to purchase these. We love Whitby, and hopefully our feedback is taken as constructive rather than negative - the hubby also mentioned that an oven glove would be helpful!

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• Angela - Verified booking

  Overall, the house was nicely furnished.

  Unfortunately, the inaccurate information about location ('right turning 50 yards after Yorkshire Cottages office' rather than 'immediately after') meant we ended up going round the one-way system again trying to find it. There was no scratch-off parking card in the property, which meant we had to drive back into town to find somewhere that sold them. We drove to the Co op (as it was the only place we knew with free parking). They didn't sell them, but a staff member gave us a parking disc. Fortunately, we found a traffic warden near the property who showed us where we could park overnight. By this time, we'd wasted over an hour of our holiday, and tempers were frayed. Not the start we wanted for a break that was meant to be a treat! Perhaps you should consider posting the scratch cards to customers in advance of their holiday to avoid this happening again. Inside the property, there is a strong smell of damp in the kitchen and black mould on the stair wall. I have a rare lung disease (aspergillosis) which is caused (and exacerbated) by black mould, so I was unable to use the kitchen. Again - very disappointing. Finally, the mirrors in the bedrooms need hanging on the walls. I had to sit on the floor to be able to use the mirror to do my hair and make up. Not ideal!

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• Ms Shirley Ling - Verified booking

  I was so impressed with the property because it ticked all our boxes that I wanted to leave a review on the website for future guests and I rarely leave comments. The property was spotless and beautifully decorated, yet homely at the same time. The location was perfect right next to the beach yet in a quiet street. Parking was just round the corner and we were given a parking permit. There was plenty of parking available in the car park. The bins were easy to reach. The property is a short and pleasant walk to Whitby town centre down some beautiful alleys and steps and a very short walk to Pannett Park which the kids enjoyed. The property was very well equipped. We cooked 3 nights out of the 6 nights we stayed there and had everything we needed. I especially liked the lift system straight into the apartment which was very unique and made the baggage loading and unloading very convenient. Kids loved their room with their TV. Also there were so many information booklets on the bookshelf, games and toys that if we didn't go out every day we would have had plenty to do. Really enjoyed my stay in Whitby in this very very conveniently located apartment and will recommend it to others.

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• Luke - Verified booking

  Number 7 The Oaks was beautifully clean and very well equipped.

  The living room, kitchen and main bathroom were of a good size. We cooked each day and this worked well. The double bed was very comfortable. We stayed in October and the central heating worked very well and there was also an electric heater in the living room- cosy and warm. The balcony was a great size. A welcoming bottle of fizz and biscuits was a lovely touch. The statics are well spread out and the site itself was very quiet. The staff at reception were very friendly and helpful and there’s masses to do in the area. The staff were very knowledgeable about possible day trips. Things to consider… The site is very close to the A65 so if you need total peace and quiet don’t book on this site. Quarry lorries come past day and night and they do make a noise-especially at night! There is no information folder at the static. Sykes usually has one with lots of helpful info in (we had to seek help to get the boiler to work).

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