Dog Friendly Cottages in Cumbria

Reviews

What our customers say about their holidays

• Catherine - Verified booking

  Unrelated to this property, Sykes had already cancelled our original booking due to a leak, no apology cancelling so late on, we were left with trying to find an alternative.

  We found that Helton Fell was available for the same period. The property itself is very centrally located, in the middle of the high street so easy access to everything in Kendal. It's well equipped, well finished, little extras like a Bose Link where you could play music was great. Very clean & tidy, plenty of seating which is comfortable, no shortage of kitchenware, plates, cuttlery, glasses etc. overall it was a great property. Our main issue, which to date we are still waiting for Sykes to acknowledge our complaint & confirm how they intend to deal with, the listing says king size bed in the main bedroom with zip link in the other bedroom that can be made up to a kingsize bed, neither are correct. We called the owner to see if we were doing something wrong, she confirmed that they are 2 twins, neither are or could be kingsize beds. It wasn't a big issue but on reviewing the listing the pictures had been taken to suggest the main bedroom was a kingsize bed, this is a deliberate mis-sell / false marketing of the property which I called out to Sykes, I asked for this to be logged as a complaint, to date we haven;t heard from Sykes, haven't had a complaint reference so assume they simply don't care & are happy to do nothing about it! The owner was lovely, exchanged a bunch of phone calls & she was always at the end of the phone & offered info when we asked. I would recommend this property as it really is a lovely, clean & comfy apartment but you will be staying in single beds.

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• Susan - Verified booking

  We have stayed at Graythwaite on a number of occasions and this is the first time that we have been disappointed by the quality of the accommodation.

  This predominantly relates to cleanliness and the poor state of the fabric of the building and the furnishings. The kitchen hadn't been cleaned properly especially the tiles around the cooker and the place mats hadn't been cleaned and had debris from the previous tenant. The loos both needed to be flushed several times to make them function properly. I would respectfully suggest that the loos need replacing. There was a lot of condensation on the windows every morning (not observed in other cottages) and it was disappointing to find dehumidifier boxes on the window sills. The windows urgently need painting on the outside and in some cases can't be opened and closed properly. There were coffee stains on the bedside tables in the main bedroom. In fact the furniture needs painting. The sofas both looked as if they needed a good steam clean or replacing. Finally there was a set of scales with no tray on it, so not functional and only 2 large mugs instead of 4 It may be helpful for you to know that it's really difficult to open the front door with the key from the key safe These may seem small things but we paid a lot of money to stay in the cottage. When we first stayed at Graythwaite about 6 years ago it was clear that a great deal off love and attention had been given to the cottages to ensure that they provided the best possible experience and that is what has brought us back on several occasions Crabtree is tired and in need of love and attention

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• Chloe - Verified booking

  We had a wonderful stay in Kendal.

  We booked last minute and I hoped that the listing details would be as good as they sounded - and they absolutely were. The apartment was so welcoming, comfortable and filled with fittings and furnishings that showed that the property is loved and cared for and the finer details have been carefully considered throughout. It’s so nice to come somewhere that has lovely crockery, cutlery and most importantly good mugs!! The apartment was spotless from top to bottom. Kendal is the perfect base to explore the lakes from. We certainly made the most of our National Trust membership and tagged in plenty of other adventures along the way. Although the property doesn’t have a designated parking space, this was never a problem. The 3 day parking permit which can be bought so easily from the machines, is such a good initiative by the local council. If you are visiting, this is a definite must do! The weather was hot when we first arrived so we had to have the windows open at night to start with, there was some noise from the high street into the night but it wasn’t the end of the world. When the windows were shut there was none! Some lovely places to eat and drink in Kendal. The welcome book was a great help to get us started and we wandered and found even more. I would certainly return to the property and recommended to family and friends when we got home. A much needed, enjoyable break, was underpinned by the superb space at Helton Fell. Thank you!

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• James - Verified booking

  A very warm welcome greeted us on arrival.

  Tea & coffee making facilities were provided, as were half a dozen eggs laid by the hens which can be regularly seen in the woods around the back of the cottage. The hosts could not have been more helpful and the cottage is comfortable, quiet and cozy. All facilities were first-rate and we had the added bonus of the Tour of Britain (cycle race) passing right outside our front-door during our stay. The wi-fi is a little patchy at times, but perfectly serviceable if you're not expecting to stream 4k video etc - you are out in the middle of nowhere after all ! The local pub (Fetherstone Arms) in Kirkoswald serves excellent food and ale - we didn't get to try the Crown Inn across the road. There is a local shop in Kirkoswald for the basics and a well-stocked Co-op in nearby Lazonby which is a 30 min walk from Kirkoswald (with a few sizable but manageable hills to navigate). The woods situated in the grounds of the house are not accessible to guests but there are lots of lovely countryside walks that we enjoyed with our dog. The Lakes District and North Pennines are a short drive away, but even if you simply walk up to the top of the hill - the views are nothing short of sensational. Overall we would highly recommend a stay at the Coach House whether you want to explore the local scenery or just chill out and get some peace and quiet. We will certainly consider returning again next year. Finally - thanks to our hosts for such a pleasant stay.

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• Julia - Verified booking

  Pros Lovely welcome pack Grounds are great for exploring and kids enjoyed playpark / games room Pre arrival information good Cons Cottage in desperate need of a deep clean - dust/dirt, stains, numerous spider webs throughout.

  Also stained carpet in en-suite, which seems extremely unhygienic Cottage damp with water ingress in several places and generally tired and in need of upgrading Shop has very limited opening hours, advance notice of which would have been helpful due to extremely remote location Water coming out of taps is brown. We understand this is a local normality but where we are from signals the sign of a serious problem so a sign to say is safe to drink etc wouldn’t go amiss. Pool was freezing, thick green mould on walls and grubby, with no hand soap. Advised was kept at 30 degrees and that no one else had complained but kids love swimming / don’t mind a cooler pool and they were shivering and wouldn’t use it. Admin took no responsibility or offered any compensation for any of our complaints. Offered for housekeeping to come in on the 3rd day but we declined as they would have had to have been in all day to rectify the many issues and we were leaving 2 days later so didn’t seem worth the upheaval. Also scoffed when we questioned the colour of the water, which seemed less than professional. Overall not worth the money and would not recommend. Far nicer places to stay with better, cleaner facilities and nearer to tourist attractions.

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